Citizens Advice Scotland
Citizens Advice Scotland is a non-profit organization dedicated to providing free and impartial advice to the public. They operate Citizens Advice Bureaus and Consumer Advice Centers throughout Scotland, offering guidance on a range of issues including debt, housing, and employment. Their mission is to empower individuals and strengthen communities by providing access to information and support. Citizens Advice Scotland plays an important role in the public sector and society, advocating for fair policies and promoting social justice.
Introduction to Citizens Advice Scotland
Citizens Advice Scotland is a non-profit organization that provides free and confidential advice to the people of Scotland. Established in 1939, it has a rich history of helping people with their problems. The organization's purpose is to empower people to make informed decisions about their lives by providing them with the necessary information and support. What makes this company unique is its commitment to providing impartial and independent advice to everyone who seeks it, regardless of their background or circumstances.Services & Products
Citizens Advice Scotland offers a wide range of services to the public. They provide advice on a variety of topics, including consumer rights, debt, housing, and employment. They also offer legal advice and support to those who need it. Customers can access these services through their website, over the phone, or by visiting one of their offices.Location
Citizens Advice Scotland is located in Broadside, Edinburgh. The area is known for its vibrant culture and diverse community. Customers can expect to find a variety of businesses in the area, including cafes, restaurants, and shops. There are several public transportation options near the office, including the Edinburgh bus station, which is only a 5-minute walk away. Other options include the Waverley train station and the Edinburgh tram, which are both less than a mile away.Benefits
Customers should choose Citizens Advice Scotland because of their commitment to providing impartial and independent advice. The organization's advisors are highly trained and experienced, and they are dedicated to helping people with their problems. Customers can expect to receive free and confidential advice that is tailored to their individual needs.Good to know
Customers should be aware that Citizens Advice Scotland is a non-profit organization and relies on donations and grants to fund their services. They also have a network of bureaus across Scotland that customers can visit for advice.Reviews
Customers have praised Citizens Advice Scotland for their professionalism and expertise. They have also commended the organization for their commitment to helping people in need. Many customers have said that they would recommend Citizens Advice Scotland to others who need advice and support.FAQ
Are your services free of charge?
Yes, all of our services are completely free of charge. We are a charity organization that aims to provide accessible and impartial advice to everyone who needs it.Can your team assist with legal advice and representation?
Yes, we have a team of trained advisers who can provide legal advice and representation on a range of issues, including consumer rights, housing, debt, and employment.How can I access your services - do I need to make an appointment?
You can access our services in a number of ways, including over the phone, online, or in-person at one of our local Citizens Advice Bureaus or Consumer Advice Centers. You do not need to make an appointment, but we recommend checking our website or calling ahead to see if there are any wait times.How experienced are your counselors in providing consumer advice?
Our counselors are highly experienced and trained to provide consumer advice on a range of issues, including retail and financial services, energy, and telecoms. We continually invest in training and development to ensure that our counselors are up-to-date with the latest advice and regulations.How can I access your Consumer Advice Center's services (phone, online, in-person)?
You can access our Consumer Advice Center's services through a variety of channels, including our website, phone, email, or in-person at one of our local centers. Our advisers are available to provide advice and support on consumer issues, such as faulty goods, scams, and unfair practices.Reviews
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Raymond John Allan
Mailbox is full and line rang out 10+ times.
28-04-2023
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Brian Johnstone
Couldn't get through to them despite for ages and multiple times
28-04-2023
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bill neath
A pointless service, if they don't actually offer any helpline advice or information to members of the public.
28-12-2022
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Steaphan
Pointless service and obvious lack of professionalism at Edinburgh office. Sent two messages through their platform in August and September, did notice it could take up to five weeks for an answer. Three months later, zero answer, except for the automatic reply acknowledging my message has been received (really?). No help, no advice.
28-11-2022
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Aslan The bear 32
28-11-2022
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Mark Cairns
28-11-2022
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Christina Dryburgh
Could not get oast triage
28-10-2022
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S McLeod
Never any asnswer on the phone - it rings endlessly then goes dead, I have tried more times than I can count!
28-10-2022
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Mark. Faulkner
I have contacted citizens advice midlothian and asked twice for a call back in relation to important personal matters and I am still waiting for a call back from an advisor who asked me to get back in touch relating to these matters. I appreciate citizens advice is busy particularly with energy problems but I will try again on Monday hopefully third time lucky.
28-05-2022
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Angel White
Like so many with this covid under pressure. But also so many other problems that should not arise people get told to go thier. I'm in judicornsy Bern trying to get my case in for review between cival legal assistance failures I need to use CAB who are very limited. For a disabled person to have to fight tooth and nail to get access to judicornsy the system of getting to court is discrimanayory.. Its our legal right act 6.. 7.. 6.. Our human right but if your legal aid its near impossible and if you can't find legal the judicorny system is bent has hell and you can't go forward.. By the time you go through he'll when you arrive its time out.. A nitemare made in Scotland by the snp. Not even can the 8 MSP or the first minister want to help they never take blame never thier fault.. So yea your left with CAB which do everything in thier limited power but usaly help...
28-05-2022
