Citizens Advice Scarborough
Citizens Advice Scarborough is a non-profit organization located in Scarborough, England. They specialize in providing information and advice to the public on a range of issues, including finance, housing, and legal matters. As a member of the Citizen Information Bureaus network, they are committed to helping individuals and communities navigate the complexities of modern life. Their work is focused on improving the well-being of society and promoting a fair and just public sector.
Introduction to Citizens Advice Scarborough
Citizens Advice Scarborough is a non-profit organization that offers free advice and support to the local community. Founded in 1939, the company has a long history of providing useful information and guidance to those in need. What makes this company unique is their commitment to helping individuals navigate difficult situations, whether it be legal or financial.Services & products
Citizens Advice Scarborough offers a variety of services to the public, including advice on benefits, debt, housing, and employment. They also provide practical help such as filling out forms and writing letters. Customers can expect to receive confidential and impartial advice from their knowledgeable staff.Location
Located on Elder's Street in Scarborough, the area is bustling with a variety of businesses, including shops, cafes, and restaurants. The office is easily accessible by public transportation, with the closest bus stop being only a minute's walk away. Other nearby options include the Scarborough train station (0.7 miles) and the Scarborough North Bay Railway station (0.5 miles).Benefits
Customers should choose Citizens Advice Scarborough because of their dedication to providing free, impartial advice to anyone who needs it. Their highly trained staff are equipped with the knowledge and resources to help individuals navigate complex issues, without any financial burden.Good to know
It is important for customers to know that Citizens Advice Scarborough is a non-profit organization, which means that they rely on donations and volunteers to keep their services running. They also prioritize confidentiality, meaning that any information shared with them will be kept private.Reviews
Overall, customers have had positive experiences with Citizens Advice Scarborough. They appreciate the knowledgeable and friendly staff who are always willing to lend a helping hand. Many have expressed gratitude for the free advice and support they received during difficult times.Amenities
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computer -
printer
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scanner
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copier
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internet access
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wi-fi
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phone
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fax
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wheelchair access
FAQ
What types of information and services do you provide to citizens?
We provide free information and advice to citizens on a wide range of issues, including benefits, housing, debt, employment, and consumer rights. We also offer support with filling out forms, negotiating with creditors, and representation in court or at tribunals.Is there a fee for accessing your services, or are they free of charge?
All of our services are completely free of charge to citizens. We are a non-profit organization funded by donations and grants, and we believe that everyone should have access to reliable advice and support regardless of their financial situation.How accessible are your services to individuals with disabilities?
We are committed to ensuring that our services are accessible to all, including individuals with disabilities. Our office is wheelchair accessible and we have trained advisors who can assist with communication needs such as sign language interpretation or large print materials. We also offer a telephone advice service and online resources for those who cannot visit our office in person.What are your hours of operation, and do you have any after-hours services available?
Our office is open Monday to Friday from 9am to 5pm, and we also offer a drop-in service during these hours. We do not currently have after-hours services, but we do have an online advice service available 24/7 for non-urgent queries.What is your process for handling confidential or sensitive information provided by citizens?
We take the confidentiality and security of citizens' information very seriously. We have policies and procedures in place to ensure that all information provided to us is kept confidential and only shared with third parties with the citizen's explicit consent. We also comply with data protection laws and regularly review our practices to ensure that we are meeting the highest standards of confidentiality and security.Reviews
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Donna Nelson
Very friendly and helpful staff
07-05-2023
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Michael Fenwick
Very helpful and non judgemental. Sorted me out right away.
28-02-2023
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reon palmer
At this rate I ain’t phoning for advice I’m phoning to have a boogie to the hold music for an hour
28-11-2022
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john best
Hey guys thanks for using my photos good luck to a great organisation ❤
28-06-2022
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Lorraine Haymer
28-05-2022
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lo mn
Helped when nobody else would,amazing service needs protecting.
28-05-2022
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Phil Grainger
28-05-2022
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KatyLou Tattersall
Good customer service, very helpful
28-05-2021
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Jill Buckley
Thankyou to Sharon and matti for all your help. You helped me so much when i was feeling rock bottom, it will take time but i will get to the top of the ladder. Thankyou
28-05-2021
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inchirah Ali
28-05-2021
