Citizens Advice Sandwell & Walsall
Citizens Advice Sandwell & Walsall is a non-profit organization that provides free, confidential, and impartial advice to the citizens of Sandwell and Walsall. They are part of the Citizen Information Bureaus and Consumer Advice Centers network, and their mission is to help people resolve their legal, financial, and other problems by providing them with the necessary information and guidance. Their services are available to everyone, and they work closely with the Public Sector & Society to ensure that their clients receive the best possible support.
Introduction to Citizens Advice Sandwell & Walsall
Citizens Advice Sandwell & Walsall is a non-profit organization that provides free, confidential, and impartial advice to help people overcome their problems. Founded in 1939, the company has a rich history of serving the community and has become a trusted source of information in the West Midlands. What makes this company unique is that it is part of the Citizen Information Bureaus network, which is the largest advice-giving network in the UK.Services & products
Citizens Advice Sandwell & Walsall offers a range of services such as debt advice, benefits advice, housing advice, employment advice, and consumer advice. The company also provides support for people with mental health issues and disabilities. All of their services are free and confidential, and are delivered by trained volunteers and advisors.Location
Citizens Advice Sandwell & Walsall is located in the Municipal Buildings in Oldbury, a town in the West Midlands of England. The area is known for its industrial heritage, with many factories and warehouses in the vicinity. However, the town has undergone significant redevelopment in recent years, with new housing, retail, and leisure facilities. The Municipal Buildings are easily accessible by public transportation, with the Oldbury bus station, Langley Green train station, and Sandwell & Dudley train station all within a 2-mile radius.Benefits
Customers should choose Citizens Advice Sandwell & Walsall because they provide expert advice and support for a range of issues, all for free. The company is staffed by trained advisors and volunteers who are passionate about helping people overcome their problems. Additionally, the company is part of the Consumer Advice Centers network, which means they have access to the latest information and resources to help their customers.Good to know
Customers should be aware that Citizens Advice Sandwell & Walsall is a non-profit organization, which means they do not charge for their services. However, they do rely on donations and funding to continue providing their services to the community. Customers should also be aware that due to the high demand for their services, there may be a wait time before they can see an advisor.Reviews
Customers have praised Citizens Advice Sandwell & Walsall for their knowledgeable and friendly advisors, who have helped them through difficult situations. Many customers have also appreciated the fact that the company is free and accessible to everyone. However, some customers have reported long wait times and difficulty getting through on the phone. Overall, the company has received positive reviews for their dedication to helping people.Amenities
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computer -
printer
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scanner
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copier
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internet access
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wi-fi
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phone
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fax
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interpreter services
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wheelchair access
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parking
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free consultation
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online support
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legal advice
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financial advice
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educational resources
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accessibility
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community outreach
FAQ
What services does your Consumer Advice Center offer?
Our Consumer Advice Center offers a range of services including advice on consumer rights, debt management, housing, and benefits. We also provide support with filling out forms, negotiating with companies, and making complaints.How experienced are your counselors in providing consumer advice?
Our counselors are highly experienced and receive ongoing training to ensure they are up to date with the latest information and regulations. They are also trained to provide advice in a non-judgmental and confidential manner.What types of information and services do you provide to citizens?
We provide information and advice on a wide range of issues including consumer rights, debt management, housing, employment, benefits, and immigration. We also offer support with filling out forms, negotiating with companies, and making complaints.Is there a fee for accessing your services, or are they free of charge?
Our services are completely free of charge. We are a charity and rely on donations to continue providing our services to the community.How accessible are your services to individuals with disabilities?
We strive to make our services accessible to everyone, including individuals with disabilities. We have staff trained in British Sign Language and offer a textphone service for those who are deaf or hard of hearing. Our buildings are also wheelchair accessible and we can make adjustments to our services to meet the needs of individuals with disabilities.Reviews
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Nicola Codinotti
Nice service 👍👍👍👍👍
15-06-2023
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Bandupala Yogarajah
18-02-2023
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Rebel rebel
I'm awarding ZERO stars! had to award 1 to get it published! Can't get through after several tries. The centre in my area is Closed! Can't contact trading standards/consumer services except via CAB.. complete shambles.
18-02-2023
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James Brennan
Well - I tried phoning re a problem in West Bromwich I have to try and deal with from Scotland. I didn't get anyone at all anywhere in Sandwell. I got Glasgow, and a sub office of Ofgem at that. Citizen's Advice these days is far too closely integrated with Government and is really part of the privatisation of what Government should be doing. Naturally, the Ofgem people in Glasgow couldn't advise me - on the grounds, they said, that I had an INDIVIDUAL COMPLAINT. Used to be was Citizen's Advice was FOR!
18-09-2022
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linda shaw
18-07-2022
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Lisa Peach
18-06-2022
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Cheryl Damms
18-06-2022
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john cook
Every time I have been recently they cannot help and everyone can hear what's being said and if you have a hearing problem you have no chance because of the full length of the counter
18-06-2022
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Wayne Hayward
Very loverly people and helpfull
18-06-2022
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Parminder Singh
This is the only place given you good & fair advice
18-06-2022
