Citizens Advice Salford
Citizens Advice Salford is a company that provides a range of services to the public sector and society. They offer citizen information bureaus, citizens advice bureaus, and paralegal services. Additionally, they provide financial services to their clients. Citizens Advice Salford is committed to helping individuals and communities navigate complex legal and financial issues.
Introduction to Citizens Advice Salford
Citizens Advice Salford is a non-profit organization that provides free, confidential, and impartial advice to the community. Founded in 1939, the company has a rich history of helping people in need. What makes this company unique is its team of trained volunteers and staff who are dedicated to giving the best advice to their clients.Services & Products
Citizens Advice Salford offers a range of services such as debt advice, housing advice, benefits advice, and employment advice. They also provide paralegal services to help clients with legal issues. Customers can access these services in-person, via phone, or through their website.Location
Citizens Advice Salford is located in the heart of Salford, a vibrant area with a mix of residential and commercial properties. The area is known for its diverse range of businesses, including restaurants, retail stores, and professional services. The company is easily accessible by public transportation with the closest options being the Salford Central Station, the Manchester Victoria Station, and the Salford Crescent Station.Benefits
Customers should choose Citizens Advice Salford because of their commitment to providing quality advice to their clients. The company has a team of dedicated staff and volunteers who are passionate about helping people. Additionally, the services are free, confidential, and impartial, ensuring that clients receive the best advice possible.Good to know
Customers should be aware that Citizens Advice Salford is a non-profit organization that relies on donations and funding to continue providing their services. They also prioritize clients with urgent and complex issues, so clients with less urgent issues may experience longer wait times.Reviews
Customers have praised Citizens Advice Salford for their helpful and compassionate staff, as well as the quality of their advice. Many have stated that the company has helped them through difficult times and provided them with the support they needed.FAQ
Is there a fee for accessing your services, or are they free of charge?
Our services are completely free of charge to citizens who seek our help and advice.What is your process for handling confidential or sensitive information provided by citizens?
We take the handling of confidential or sensitive information very seriously and have strict policies and procedures in place to ensure the protection of our clients' information. Only authorized staff members have access to this information and we comply with all relevant data protection laws.Can you provide references or testimonials from past clients?
Yes, we can provide references and testimonials from past clients upon request. We are proud of the positive feedback we have received and are happy to share this with potential clients.What is your fee structure for paralegal services and how are fees determined?
Our paralegal services are offered at a competitive and affordable rate. Fees are determined on a case-by-case basis, taking into consideration the complexity and scope of the work involved. We provide clear and transparent pricing information to our clients before beginning any work.How can I access your services - do I need to make an appointment?
We offer a range of ways to access our services, including drop-in sessions, appointments, and telephone consultations. It depends on the nature of your enquiry and the availability of our advisors. We recommend checking our website or calling us to find out the best way to access our services for your specific needs.Reviews
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Rafaela Varela
18-03-2023
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Lauren Williams
18-11-2022
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Stevie Barbosa
Couldn’t get through via phone. Emailed and after a few days I did get a response. Still helpful just isn’t what it was.
18-11-2022
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Irina Ka
Tried to call to speak to someone. Was placed in a quque. Waited over an hour just for an automated robotic person to tell me advisors not available. It went downhill from its glory days. There is no excuse for not picking the phone and make someone wait that long. This is not just me, if you look at the other reviews, people are not happy with the service. It makes you give up the whole thing. I understand it is busy, but maybe a solution would be to hire more stuff.
18-10-2022
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susan barrington
Can never get through on the phone to speak to anyone I am I'll with my mental health and needed help
18-09-2022
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Aneta Skóra
I was calling on the phone about 4 hours and no one did not answer the phone ...
18-08-2022
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Andreas Moore
18-06-2022
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Jackie Coleman
18-06-2022
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Martin Harnett
18-06-2022
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Nicola McBride
18-06-2022