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Citizens Advice Bureaus

Citizens Advice Rhondda Cynon Taff

Citizens Advice Rhondda Cynon Taff is a Citizens Advice Bureau located in Mountain Ash, Wales. They provide advice and support to the public sector and society.

Introduction to Citizens Advice Rhondda Cynon Taff

Citizens Advice Rhondda Cynon Taff is a non-profit organization that provides free, confidential, and impartial advice to people in Rhondda Cynon Taff. Established in 1939, the company has a long history of helping people with various issues, from debt and housing problems to consumer and employment rights. As a part of the Citizens Advice Bureaus network, Citizens Advice Rhondda Cynon Taff is unique in its commitment to promoting social justice and reducing inequality in the public sector and society.

Services & Products

Citizens Advice Rhondda Cynon Taff offers a range of services that aim to help people with different issues. These services include debt advice, benefits advice, housing advice, employment advice, and consumer advice. The company also provides access to legal advice and representation, as well as support for victims of domestic abuse. Customers can get advice in person, over the phone, or online, and all advice is free, confidential, and impartial.

Location

Citizens Advice Rhondda Cynon Taff is located in Mountain Ash, a town in Rhondda Cynon Taff, Wales. The area is known for its scenic beauty, with the Brecon Beacons National Park nearby. In the town center, customers can find a range of businesses, including shops, cafes, and restaurants. The nearest public transportation options are the Mountain Ash railway station, which is 0.3 miles away, the Mountain Ash bus station, which is 0.1 miles away, and the Abercynon railway station, which is 2.4 miles away.

Benefits

Customers should choose Citizens Advice Rhondda Cynon Taff because of its commitment to providing free, confidential, and impartial advice to people in the community. The company has a team of trained advisers who can help with a range of issues, and it also provides access to legal advice and representation. Additionally, Citizens Advice Rhondda Cynon Taff works to promote social justice and reduce inequality in the public sector and society, making it a valuable resource for the community.

Good to Know

Customers should be aware that Citizens Advice Rhondda Cynon Taff is a non-profit organization and relies on donations and funding to provide its services. The company also has limited resources, and while it aims to help everyone who seeks its advice, there may be times when it cannot provide the level of support that customers need.

Reviews

Customers have praised Citizens Advice Rhondda Cynon Taff for its knowledgeable and friendly staff, as well as its commitment to providing free, confidential, and impartial advice. Many customers have also found the company's services to be invaluable in helping them with a range of issues, from debt and housing problems to employment and consumer rights. Overall, customers have found Citizens Advice Rhondda Cynon Taff to be a trustworthy and reliable resource for the community.

Amenities

  • amenity
    accessibility

FAQ

What types of issues does your Citizens Advice Bureau provide assistance with?

We provide assistance with a wide range of issues including benefits, debt, housing, employment, consumer, and legal issues.

Are your services free of charge?

Yes, all of our services are free of charge.

Can your team assist with legal advice and representation?

While we cannot provide legal advice or representation, we can offer guidance and signposting to relevant legal services.

How can I access your services - do I need to make an appointment?

You can access our services by visiting our office during our opening hours or by calling our helpline. Appointments are not necessary but may be available for certain issues.

What qualifications and experience do your advisors have?

Our advisors go through extensive training and receive ongoing support to ensure they are equipped to provide high-quality advice. They come from a variety of backgrounds and have a range of qualifications and experience.

Reviews

  • Marcus Jones

    Good knowledge Very helpful

    11-06-2023
  • Rhi

    Very knowledgeable friendly staff who can help with any advice you need.Helped me with a company that kept taking money from my account even though I had cancelled the contract,they showed me how to word the letter to the company to cease and desist and how to go about the complaints procedure.The gentleman who helped me was very friendly and approachable and even helped me with debt advise too.

    04-06-2023
  • Paul Ap Dafydd

    Great experience. Staff understanding and so knowledgeable. You have a problem. I would recommend....

    18-05-2023
  • Marc Boyes

    18-05-2023
  • Kim Rowntree

    Most helpful I recommend them to anyone they get the job done

    18-05-2023
  • Stephen Thomas

    Excellent place for help and advice

    18-04-2023
  • David James

    Good advice nice people.

    18-04-2023
  • Ian Bevan-Jones

    Awesome service.

    18-02-2023
  • h lewis

    Great staff very helpful

    18-01-2023
  • Ricky Pearce

    Brilliant genuin great team who honestly try to help you in every way fantastic fp

    18-01-2023