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Citizen Information Bureaus

Citizens Advice Oldbury

Citizens Advice Oldbury is a Citizen Information Bureau located in Newark and Sherwood, England. Their focus is on providing information and advice to the public sector and society.

Introduction to Citizens Advice Oldbury

Citizens Advice Oldbury is a non-profit organization that provides free and confidential advice to individuals. The company was founded in 1939 and has since helped millions of people with various issues. Citizens Advice Oldbury is unique because of its commitment to providing impartial and independent advice to anyone who needs it.

Services & products

Citizens Advice Oldbury offers a range of services, including advice on benefits, debt, housing, employment, and consumer issues. Customers can also access information on their legal rights and responsibilities. The company provides face-to-face consultations, phone consultations, and online advice. Citizens Advice Oldbury also runs various campaigns and projects to help individuals and communities.

Location

Citizens Advice Oldbury is located in the Municipal Buildings in Oldbury, B69 2AB, in the United Kingdom. The area is primarily residential, with a few local shops and businesses nearby. The nearest public transportation options are the Sandwell and Dudley train station, which is 1.2 miles away, the Oldbury Bus Station, which is 0.1 miles away, and the Birmingham New Street train station, which is 6.7 miles away.

Benefits

Customers should choose Citizens Advice Oldbury because of the company's commitment to helping individuals with their problems. The company's advisors are highly trained and experienced, and they provide impartial and independent advice. Citizens Advice Oldbury is a non-profit organization, so customers can be assured that they are receiving advice that is not motivated by profit.

Good to know

Customers should be aware that Citizens Advice Oldbury is a non-profit organization and does not charge for its services. The company is funded by local councils, grants, and donations. Customers should also be aware that the company is committed to providing confidential advice, so any personal information provided is kept strictly confidential.

Reviews

Customers have left positive reviews about Citizens Advice Oldbury, praising the company for its knowledgeable and friendly advisors. Customers have also commented on the company's commitment to providing impartial advice and helping individuals with their problems. Overall, customers have found the services provided by Citizens Advice Oldbury to be extremely helpful and valuable.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    scanner
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    fax
  • amenity
    wheelchair access
  • amenity
    parking

FAQ

What types of information and services do you provide to citizens?

We provide information and advice on a wide range of topics, including benefits, debt, housing, employment, and consumer issues. Our services are free and confidential, and we strive to empower citizens to make informed decisions and take action to improve their situations.

Is there a fee for accessing your services, or are they free of charge?

Our services are completely free of charge. We are a non-profit organization that is funded by local and national government, as well as charitable donations.

How accessible are your services to individuals with disabilities?

We are committed to providing accessible services to all individuals, including those with disabilities. Our office is wheelchair accessible, and we have staff trained to assist individuals with disabilities. We can also provide information and advice in alternative formats, such as large print or audio.

What are your hours of operation, and do you have any after-hours services available?

Our office is open from Monday to Friday, from 9am to 5pm. We do not have after-hours services available, but we do have an online advice service that is available 24/7.

What is your process for handling confidential or sensitive information provided by citizens?

We take the confidentiality and privacy of our clients very seriously. All information provided to us is kept confidential, and we only share information with third parties with the client's explicit consent. We comply with all relevant data protection laws, and our staff are trained in handling sensitive information.

Reviews

  • Nicola Codinotti

    Nice service 👍👍👍👍👍

    15-06-2023

  • Bandupala Yogarajah

    18-02-2023

  • Rebel rebel

    I'm awarding ZERO stars! had to award 1 to get it published! Can't get through after several tries. The centre in my area is Closed! Can't contact trading standards/consumer services except via CAB.. complete shambles.

    18-02-2023

  • James Brennan

    Well - I tried phoning re a problem in West Bromwich I have to try and deal with from Scotland. I didn't get anyone at all anywhere in Sandwell. I got Glasgow, and a sub office of Ofgem at that. Citizen's Advice these days is far too closely integrated with Government and is really part of the privatisation of what Government should be doing. Naturally, the Ofgem people in Glasgow couldn't advise me - on the grounds, they said, that I had an INDIVIDUAL COMPLAINT. Used to be was Citizen's Advice was FOR!

    18-09-2022

  • linda shaw

    18-07-2022

  • Lisa Peach

    18-06-2022

  • Cheryl Damms

    18-06-2022

  • john cook

    Every time I have been recently they cannot help and everyone can hear what's being said and if you have a hearing problem you have no chance because of the full length of the counter

    18-06-2022

  • Wayne Hayward

    Very loverly people and helpfull

    18-06-2022

  • Parminder Singh

    This is the only place given you good & fair advice

    18-06-2022