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Citizen Information Bureaus

Citizens Advice North Lincolnshire

Citizens Advice North Lincolnshire is a non-profit organization located in Scunthorpe, England. They specialize in providing information and advice to the public on a range of issues, including benefits, debt, housing, and employment. As a member of the Citizen Information Bureaus network, they are committed to helping individuals navigate the complex world of public sector and society.

Introduction to Citizens Advice North Lincolnshire

Citizens Advice North Lincolnshire is a non-profit organization that provides free advice and support to individuals in the United Kingdom. The company has a long history of providing assistance to those in need, dating back to its establishment in the 1930s. What makes Citizens Advice North Lincolnshire unique is its commitment to providing impartial and confidential advice to all clients, regardless of their background, income, or social status.

Services & products

Citizens Advice North Lincolnshire offers a wide range of services to help individuals navigate the complex world of public sector and society. These services include advice on debt, welfare benefits, housing, employment, and consumer issues. The company also provides support to individuals who are experiencing problems with their energy providers or have been a victim of a scam.

Location

Citizens Advice North Lincolnshire is located on Carlton St in Scunthorpe, England. Scunthorpe is a bustling town with a mix of residential and commercial properties. The area is home to a variety of small businesses, including cafes, shops, and restaurants. Clients can access Citizens Advice North Lincolnshire easily as it is located close to several public transportation options, including the Scunthorpe train station, High Street bus stop, and Fenton Street bus stop.

Benefits

Customers should choose Citizens Advice North Lincolnshire because of its commitment to providing impartial and confidential advice to all clients. The company has a team of experienced advisors who are trained to provide support in a variety of areas. Citizens Advice North Lincolnshire also offers a range of online resources, including fact sheets and guides, to help individuals find the information they need quickly and easily.

Good to know

Customers should be aware that Citizens Advice North Lincolnshire is a non-profit organization and therefore does not charge for its services. The company relies on donations and funding to continue providing support to individuals in need.

Reviews

Customers have praised Citizens Advice North Lincolnshire for its knowledgeable and friendly advisors. Clients have reported feeling more confident and empowered after receiving support from the company. Overall, Citizens Advice North Lincolnshire has a reputation for providing high-quality advice and support to individuals in need.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    fax
  • amenity
    wheelchair access
  • amenity
    parking

FAQ

What types of information and services do you provide to citizens?

We provide information and advice on a wide range of topics such as benefits, housing, employment, debt, consumer rights and more. We offer free, confidential and impartial advice to anyone who needs it.

Is there a fee for accessing your services, or are they free of charge?

Our services are completely free of charge. We are a charity and rely on donations to continue providing our services to the community.

How accessible are your services to individuals with disabilities?

We strive to make our services accessible to everyone. Our offices are wheelchair accessible, and we have trained staff who can assist individuals with disabilities. We also offer a textphone service and can provide information in alternative formats upon request.

What are your hours of operation, and do you have any after-hours services available?

Our office hours are Monday to Friday, 9am to 5pm. We do not currently offer after-hours services, but we have an extensive online advice section on our website that is available 24/7.

What is your process for handling confidential or sensitive information provided by citizens?

We take confidentiality very seriously. All information provided to us is kept strictly confidential, and we adhere to data protection regulations. Our staff are trained to handle sensitive information appropriately, and we only share information with third parties with the individual's consent or where required by law.

Reviews

  • Howard Tombs

    The staff was very helpful and friendly

    28-04-2023
  • Courtney Hawkins

    Ok if you need to get somewhere but I wanted support with adult social care and the just did not understand my needs enough and did not support me enough

    28-03-2023
  • S Mercer

    Since Trading Standards only deals with certain cases C A only a toothless point of contact which ultimately ends up with take your case to the Small Claims Court .Which the people I've tried to help are in their 80s are VERY reluctant to do. So scan mechants feed from them with little consequence

    28-02-2023
  • Sandra Collins

    Was so much better when collette was debt advisor since then Was told your circumstances will never change. And never offered any sensible debt advice . Other than what would see me homeless.

    28-05-2022
  • stephen white

    Friendly, helpful staff. Always focus on what matters to their clients. Smiling friendly staff on reception too. Easily accessible, wheelchair friendly.

    28-05-2022
  • alfonso Lombardo

    no real advice, only looking for ways to liquidate citizens, or not even take time, manage finance or universal credit application and no more

    28-05-2022
  • andrea lovell

    28-05-2022
  • Andrew Hughes

    Nice place to go for some advise

    28-05-2020
  • Harvey Gray

    28-05-2019
  • Kordian Dymnicki

    28-05-2019