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Citizen Information Bureaus

Citizens Advice Mid Mercia - Tamworth Advice Centre

Citizens Advice Mid Mercia Tamworth Advice Centre is a non-profit organization located in Tamworth, England. They specialize in providing information and advice to citizens in need through their Citizen Information Bureaus. Their focus is on serving the public sector and society as a whole.

Introduction to Citizens Advice Mid Mercia Tamworth Advice Centre

Citizens Advice Mid Mercia Tamworth Advice Centre is a non-profit organization that provides free advice and support to individuals in need. Founded in the early 1930s, the company has a long history of helping people navigate difficult situations by providing them with the information they need to make informed decisions. What makes this company unique is their commitment to providing impartial advice to anyone who needs it, regardless of their background or situation.

Services & products

Citizens Advice Mid Mercia Tamworth Advice Centre offers a range of services to their clients, including advice on debt, housing, employment, and benefits. They also offer support to individuals who are dealing with legal issues and provide information on consumer rights. Customers can access these services in person, over the phone, or online.

Location

The Tamworth Advice Centre is located in Marmion House on Lichfield Street in Tamworth, England. The area around the center is home to a mix of businesses, including retail shops, restaurants, and other service providers. Customers can expect a friendly and welcoming atmosphere when they visit the center, and there are several public transportation options nearby. The three closest public transportation options are the Tamworth Bus Station (0.2 miles), Tamworth Train Station (0.6 miles), and the Ankerside Shopping Centre Bus Stop (0.2 miles).

Benefits

Customers should choose Citizens Advice Mid Mercia Tamworth Advice Centre because of their commitment to providing impartial advice and support to anyone who needs it. The company has a long history of helping people navigate difficult situations and has a team of experienced advisors who are dedicated to providing excellent customer service. Additionally, all of their services are free of charge, making them an accessible resource for anyone in need.

Good to know

Customers should be aware that while Citizens Advice Mid Mercia Tamworth Advice Centre offers a wide range of services, they are not able to provide legal representation. Instead, they provide advice and support to individuals who are dealing with legal issues and can refer them to other organizations if needed.

Reviews

Reviews of Citizens Advice Mid Mercia Tamworth Advice Centre praise the company for their knowledgeable and friendly staff, their commitment to providing impartial advice, and their accessibility. Customers appreciate the range of services offered by the company and the fact that they are able to access them for free. Overall, customers highly recommend this company to anyone in need of advice and support.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    scanner
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    fax
  • amenity
    wheelchair access
  • amenity
    parking

FAQ

What types of information and services do you provide to citizens?

We provide free and confidential advice and information to citizens on a wide range of issues including benefits, debt, housing, employment, and consumer rights. Our trained advisors can help individuals navigate complex situations and provide guidance on the options available to them.

Is there a fee for accessing your services, or are they free of charge?

Our services are completely free of charge. We are a charity organization and our mission is to provide accessible advice and information to all members of the community, regardless of their financial situation.

How accessible are your services to individuals with disabilities?

We strive to make our services accessible to all individuals, including those with disabilities. Our offices are fully accessible and we offer alternative formats for our advice materials upon request. We also have trained advisors who specialize in advising individuals with disabilities.

What are your hours of operation, and do you have any after-hours services available?

Our office hours are Monday to Friday from 9am to 5pm. We do not have after-hours services, but individuals can access information and resources through our website and online chat service outside of office hours.

What is your process for handling confidential or sensitive information provided by citizens?

We take the confidentiality and sensitivity of the information provided to us very seriously. All information is stored securely and only accessed by authorized staff members. We adhere to strict data protection regulations and only share information with third parties in exceptional circumstances, and with the consent of the individual.