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Citizens Advice Bureaus

Citizens Advice Ipswich

Citizens Advice Ipswich is a branch of the Citizens Advice Bureaus, a network of independent charities that provide free, confidential advice to people across the United Kingdom. Their focus is on helping individuals navigate the complexities of the public sector and society, providing support and guidance on a wide range of issues. With a commitment to providing high-quality, impartial advice, Citizens Advice Ipswich is dedicated to helping people in Ipswich and the surrounding areas.

Introduction to Citizens Advice Ipswich

Citizens Advice Ipswich is a part of the Citizens Advice Bureaus network which is a UK-wide charity that provides free, independent, and confidential advice to help people overcome their problems. Established in 1939, Citizens Advice Ipswich has been serving the community for over 80 years. The company's primary purpose is to offer advice to those who need it most, particularly those who are vulnerable or disadvantaged. Citizens Advice Ipswich is unique because it offers unbiased and impartial advice on a wide range of issues, including benefits, debt, employment, housing, and consumer rights.

Services & products

Citizens Advice Ipswich provides free advice and information to people in Ipswich and the surrounding areas. The company offers a range of services, including face-to-face advice, telephone advice, and online advice. Customers can access information on a variety of topics, including benefits, debt, employment, housing, and consumer rights. Citizens Advice Ipswich also provides practical help, such as filling in forms and writing letters.

Location

Citizens Advice Ipswich is located at 19 Tower St, Ipswich IP1 3BE, United Kingdom, in the heart of Ipswich. The area is bustling and has a variety of businesses, including cafes, restaurants, and shops. Customers can expect to experience a warm and welcoming environment when they visit. The nearest public transportation options are Ipswich Train Station, which is 0.6 miles away, Ipswich Old Cattle Market Bus Station, which is 0.3 miles away, and Tower Ramparts Bus Station, which is 0.2 miles away.

Benefits

Customers should choose Citizens Advice Ipswich because the company provides free, impartial, and confidential advice on a wide range of issues. The team at Citizens Advice Ipswich is made up of trained volunteers who are dedicated to helping people overcome their problems. The company is committed to providing a high-quality service that is accessible to everyone, regardless of their background or circumstances.

Good to know

Customers should be aware that Citizens Advice Ipswich is a charity and relies on donations to continue to provide its services. The company is always looking for volunteers to join its team and help support its mission of providing free advice to those who need it most.

Reviews

Customers who have used the services of Citizens Advice Ipswich have praised the company for its friendly and helpful staff. Customers have also commended the company for its comprehensive and accurate advice. Overall, customers have found Citizens Advice Ipswich to be an invaluable resource for those who need help and support.

Amenities

  • amenity
    counselling
  • amenity
    legal advice
  • amenity
    financial advice
  • amenity
    accessibility
  • amenity
    online support
  • amenity
    community outreach
  • amenity
    translation services
  • amenity
    referrals
  • amenity
    support groups
  • amenity
    education programs

FAQ

What types of issues does your Citizens Advice Bureau provide assistance with?

Our Citizens Advice Bureau provides assistance with a wide range of issues including debt, benefits, housing, employment, consumer, legal, and immigration issues.

Are your services free of charge?

Yes, all of our services are completely free of charge.

Can your team assist with legal advice and representation?

While we cannot provide legal advice or representation in court, our team of trained advisors can provide guidance on legal issues and refer you to appropriate resources for further assistance.

How can I access your services - do I need to make an appointment?

You can access our services by visiting our office during our opening hours or by calling our helpline. We also offer some services online. Appointments are not necessary, but may be recommended for certain types of issues.

What qualifications and experience do your advisors have?

Our advisors undergo extensive training and are qualified to provide advice on a range of issues. Many of our advisors have backgrounds in law, social work, or other related fields. Additionally, our advisors receive ongoing training and support to ensure they are equipped with the knowledge and skills to provide high-quality advice to our clients.

Reviews

  • Louise Smith

    07-05-2023

  • Gemma Byng

    Not really impressed.. they don't tell you anything different that you couldnt locate on Google

    28-04-2023

  • Jules A L “Jules” Smith

    I have volunteered here & am about to return to volunteer. This CAB has such a warm friendly caring feel about it. It is a gateway system, where you initially share your issues and the CAB makes appropriate appointment for you to see a specialist in this field. It is free, confidential, impartial advice. If you are willing for your personal details to be kept on file confidentially, the statistics will be gathered and used to lobby the Government with an effort to change policies. I would urge anyone experiencing money difficulties, benefits, legal problems, landlords etc to contact the CAB, either by phone or in person.

    28-04-2023

  • Amanda Kiernan

    This C.A.B is so much better then the one in Leiston in so many ways. There is one lady who I always seem to get in Leiston who seems to have major memory problems and seems to get some kind of perverse enjoyment in other people's problems. So I try to avoid the Leiston one and get a much better service elsewhere.

    28-04-2023

  • Jane Powell

    Very very helpful to me a staff member from here has been.I really appreciate all of his help. Not sure if I should name him, but he will know if he reads this .

    28-04-2023

  • gemma macdonald

    Waiting and waiting and waiting. Still no answer. 1 hour still no answer. Whole lunch break wasted. Useless service. Needed advice like now, not in 2 weeks

    28-02-2023

  • Gary B

    Useless cannot get throughTo them they keep fobbing you off with the same old routine I spent 40 minutes on the phone still didn’t get through

    28-02-2023

  • Jason Cant

    28-02-2023

  • Annette Crutcher

    28-02-2023

  • Leyla Uluçay

    (Translated by Google) They are very helpful, they listen to you and tell you what to do, apart from that, they do whatever they can to help you. Thanks (Original) Çok yardımcı oluyorlar, sizi dinleyip yapmanız gerekenleri söylüyorlar, onun dışında sizin için ne yardımda bulunabilirlerse de yapıyorlar. Teşekkürler

    28-02-2023