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Citizens Advice Bureaus, Citizen Information Bureaus

Citizens Advice Illkeston

Citizens Advice Ilkeston is a branch of the Citizens Advice Bureau, providing free and confidential advice to the public on a range of issues. They are located in Ilkeston, England and are dedicated to helping individuals navigate the complexities of the public sector and society. Their services are designed to assist those in need of guidance on a variety of topics, including but not limited to, financial, legal, and housing issues. Citizens Advice Ilkeston is committed to providing high-quality assistance to all those who seek their help.

Introduction to Citizens Advice Illkeston

Citizens Advice Illkeston is a non-profit organization that provides free, confidential, and impartial advice to people in the Ilkeston area. Established in the early 1900s, the company has a long history of helping individuals with their legal and financial problems. What makes this company unique is that it is run by a team of dedicated volunteers who are committed to making a positive impact on their community.

Services & products

Citizens Advice Illkeston offers a variety of services to its clients, including advice on debt, benefits, housing, employment, consumer issues, and more. Customers can also access the company's online resources, which include fact sheets, sample letters, and online chat support. In addition, Citizens Advice Illkeston provides training and support to other organizations, such as schools and community groups, to help them better serve their clients.

Location

Located on Heanor Road in Ilkeston, Citizens Advice Illkeston is situated in the heart of the town's business district. The area is home to a variety of small businesses, including cafes, shops, and professional services. Visitors to the area can expect a friendly, welcoming atmosphere and can easily access the town's public transportation options. The three closest public transportation options to the company are the Ilkeston bus station (0.2 miles), the Ilkeston railway station (0.8 miles), and the Heanor bus station (1.9 miles).

Benefits

Customers choose Citizens Advice Illkeston because of its reputation for providing high-quality advice and support. The company's team of volunteers is highly trained and knowledgeable, and they are committed to helping clients navigate difficult legal and financial issues. Additionally, because Citizens Advice Illkeston is a non-profit organization, customers can be sure that they are receiving impartial advice that is not influenced by financial gain.

Good to know

Customers should be aware that Citizens Advice Illkeston is a busy organization, and it may take some time to receive an appointment. However, the company does offer drop-in sessions for clients who need immediate assistance.

Reviews

Customers consistently give Citizens Advice Illkeston high marks for the quality of its advice and support. Many reviewers note that the company's volunteers are friendly and knowledgeable, and they appreciate the non-judgmental approach that the company takes to its work. Overall, customers feel that Citizens Advice Illkeston is an important resource for the community and a valuable source of support for those in need.

Amenities

  • amenity
    accessibility
  • amenity
    computer
  • amenity
    printer
  • amenity
    scanner
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    fax
  • amenity
    wheelchair access
  • amenity
    parking

FAQ

What types of information and services do you provide to citizens?

We provide a wide range of information and services to citizens, including advice on benefits, debt, housing, employment, consumer rights, and legal issues. Our goal is to empower individuals to resolve their problems and improve their lives.

What types of issues does your Citizens Advice Bureau provide assistance with?

Our Citizens Advice Bureau provides assistance with a variety of issues, such as debt management, welfare benefits, housing disputes, employment rights, consumer complaints, and legal matters. We aim to help individuals find solutions to their problems and provide guidance towards a better future.

What qualifications and experience do your advisors have?

Our advisors are trained volunteers who undergo extensive training to provide high-quality advice and support to citizens. They have a diverse range of skills and experience, and many have professional backgrounds in law, finance, or social work. We also provide ongoing training and development opportunities to ensure our advisors stay up-to-date with the latest information and best practices.

Reviews

  • Mike Wilson

    Fantastic service very helpful Thanks for time spent on form filling and the advice given

    18-04-2023
  • derbygodfather

    this place used to we so much more helpful , they have only helped me once in the past few years.its like they have been left powerless to tackle the most simple of legal things.the staff are now beyond useless aswell.they come across just to vague and not driven enough to tackle anything.your best off getting a proper legal eagle and not these halfwits.

    18-03-2023
  • Katy Turquoise

    18-06-2022
  • kerrie kirkham

    Brilliant staff and very understanding and caring team Just in the process of a claim so hoping all goes well

    18-06-2022
  • Chyna Mcdonald

    18-06-2022
  • Reginald Tomlinson

    18-06-2022
  • Jess Foy

    18-06-2021
  • Sharon Quinn

    18-06-2021
  • Andy Brittan

    18-06-2021
  • Richard Hall

    18-06-2020