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Consumer Advice Centers, Citizen Information Bureaus

Citizens Advice Hinckley

Citizens Advice Hinckley is a non-profit organization located in Hinckley, England. They provide services such as consumer advice centers and citizen information bureaus to the public sector and society. Their mission is to provide free, confidential, and impartial advice to those who need it most. Citizens Advice Hinckley is dedicated to helping people overcome their problems and improve their lives.

Introduction to Citizens Advice Hinckley

Citizens Advice Hinckley is a non-profit organization that provides free advice and support to individuals who need assistance with various issues, including money management, housing, employment, and consumer rights. Established in 1939, the organization has a long history of helping people in the Hinckley area and has become a trusted source of information for those facing challenging situations. What makes this company unique is their commitment to providing impartial advice and support, ensuring that clients receive the best possible outcome.

Services & products

Citizens Advice Hinckley offers a range of services to help individuals with their problems. These services include face-to-face consultations, telephone consultations, and email consultations. Additionally, the organization provides access to a wealth of information on their website, offering guidance on a range of topics such as benefits, debt, and employment. Clients can also access specialist services, such as advice on energy and disability issues.

Location

Citizens Advice Hinckley is located in the Hinckley Hub on Rugby Road. The surrounding area is a mix of residential and commercial properties, with a number of shops, restaurants, and cafes nearby. The Hinckley Hub is easily accessible by public transportation, with the closest bus stop just a few minutes' walk away. The three closest public transportation options are the Hinckley Bus Station (0.3 miles), the Hinckley Train Station (1.2 miles), and the Hinckley Trent Station (1.5 miles).

Benefits

Customers should choose Citizens Advice Hinckley because of their commitment to providing impartial advice and support. The organization has a team of highly trained advisors who are dedicated to helping clients find the best possible solutions to their problems. Additionally, the organization has a wealth of resources available to clients, including online guides and specialist services. Citizens Advice Hinckley is also a non-profit organization, which means that all profits are reinvested back into the organization to help more people.

Good to know

Customers should be aware that Citizens Advice Hinckley is a non-profit organization and relies on donations to continue providing their services. The organization relies on volunteers to run their services, and anyone interested in volunteering should contact the organization directly.

Reviews

Customers have praised Citizens Advice Hinckley for their professionalism, knowledge, and dedication to helping clients. Many clients have commented on the high quality of advice and support they received and have recommended the organization to others in need. Overall, Citizens Advice Hinckley has a reputation for providing excellent service and support to those who need it most.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    scanner
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    fax
  • amenity
    wheelchair access
  • amenity
    parking
  • amenity
    free consultation
  • amenity
    online support
  • amenity
    legal advice
  • amenity
    financial advice
  • amenity
    educational resources
  • amenity
    counselling
  • amenity
    accessibility
  • amenity
    community outreach

FAQ

What types of information and services do you provide to citizens?

We provide a wide range of information and services to citizens, including advice on benefits, debt, housing, employment, consumer issues, and legal matters. We also offer support with filling out forms, negotiating with creditors, and making complaints.

Is there a fee for accessing your services, or are they free of charge?

All of our services are completely free of charge to anyone who seeks our help. We are a non-profit organization that is funded by donations and government grants.

What is your process for handling confidential or sensitive information provided by citizens?

We take the privacy and confidentiality of our clients very seriously. We have strict policies and procedures in place to ensure that any personal information we receive is kept secure and only accessed by authorized staff members. We also comply with all relevant data protection laws and regulations.

What services does your Consumer Advice Center offer?

Our Consumer Advice Center offers advice and support on a wide range of consumer issues, such as faulty goods, poor services, scams, and unfair contracts. We also provide guidance on how to make complaints and seek redress.

How experienced are your counselors in providing consumer advice?

Our counselors are highly experienced and trained in providing consumer advice. They undergo regular training and professional development to ensure that they are up-to-date with the latest consumer laws and regulations. They also have access to a wide range of resources and tools to help them provide the best advice possible.

Reviews

  • C2 Sizzo

    Very helpful staff

    18-04-2023
  • Craig Whiting

    Think they are great people very helpfull

    18-03-2023
  • Whatsinaname wots

    Not used it myself but have referred a few people in my Ward there.

    18-02-2023
  • Marian CC

    18-06-2021
  • Ryan Gudger

    Put the phone down on me every time I rang

    18-06-2021
  • Balbir Sihra

    Have tried to talk to someone for the last one hour Most unhelpful Not everyone has internet access Not everyone can drive to their office

    18-06-2020
  • Kereena Kereena

    18-06-2019
  • Nicholas Clare

    Brilliant help full in everything in this mad world if you have no where to turn they will help don't know what i would have done with out them thanks for all you do

    18-06-2019
  • Jay Chauhan

    Helpful

    18-06-2017