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Citizens Advice Bureaus

Citizens Advice High Peak

Citizens Advice High Peak is a non-profit organization located in the High Peak area of England. As part of the Citizens Advice Bureaus network, the organization provides free and confidential advice to members of the public on a wide range of issues. Their mission is to help people solve their problems and improve their lives, while also working towards a fairer and more just society. With a focus on the public sector and society, Citizens Advice High Peak is committed to making a positive difference in the lives of those they serve.

Introduction to Citizens Advice High Peak

Citizens Advice High Peak is a non-profit organization that provides free advice and support to people in the High Peak area of England. Founded in the early 1970s, the company has a long history of helping people with a wide range of issues, from debt and housing problems to employment and consumer rights. What makes this company unique is its commitment to providing unbiased and confidential advice to anyone who needs it, regardless of their background or circumstances.

Services & products

Citizens Advice High Peak offers a range of services to help people navigate the complex world of public services and society. These include advice on benefits, debt, housing, employment, and consumer rights, as well as support for those experiencing domestic abuse or discrimination. Customers can access these services through drop-in sessions, phone and email advice, and outreach programs in the community.

Location

Citizens Advice High Peak is located in the Town Hall on Spring Bank in the heart of New Mills, a vibrant town in the High Peak area of Derbyshire. The area is known for its stunning natural beauty, with the Peak District National Park just a short drive away. In the town itself, customers can expect to find a range of independent shops, cafes, and restaurants, as well as a number of community organizations and public services. The nearest public transportation options are the New Mills Central train station (0.5 miles), the New Mills Newtown train station (1 mile), and the New Mills Bus Station (0.1 miles).

Benefits

Customers should choose Citizens Advice High Peak because of the company's commitment to providing free, confidential, and impartial advice to anyone who needs it. The company's team of trained advisors have a wealth of experience and knowledge in a wide range of areas, and are dedicated to helping people in the community overcome any challenges they may be facing. In addition, the company is part of the wider Citizens Advice Bureaus network, which provides access to a range of resources and support across the UK.

Good to know

Customers should be aware that while Citizens Advice High Peak is a non-profit organization, it does rely on funding from a range of sources, including local government and charitable organizations. As such, the company may not be able to provide ongoing support to customers in all cases, but will always do its best to signpost customers to other sources of support where possible.

Reviews

Customers have consistently praised Citizens Advice High Peak for its knowledgeable and supportive team of advisors, as well as the breadth and quality of the services on offer. Many have commented on how the company has helped them to overcome difficult situations and provided them with a sense of hope and direction for the future. Overall, customers describe Citizens Advice High Peak as an invaluable resource for anyone in the High Peak area in need of advice and support.

Amenities

  • amenity
    counselling
  • amenity
    legal advice
  • amenity
    financial advice
  • amenity
    accessibility
  • amenity
    online support
  • amenity
    community outreach
  • amenity
    translation services
  • amenity
    referrals
  • amenity
    support groups
  • amenity
    education programs

FAQ

What types of issues does your Citizens Advice Bureau provide assistance with?

We provide assistance with a wide range of issues including debt, benefits, housing, employment, consumer rights, and family issues.

Are your services free of charge?

Yes, all of our services are completely free of charge.

Can your team assist with legal advice and representation?

While we cannot offer legal advice or representation, we can provide general guidance and signpost you to relevant legal services if necessary.

How can I access your services - do I need to make an appointment?

You can access our services by visiting our office during opening hours or by calling our helpline. No appointment is necessary, but we do recommend calling ahead to check availability.

What qualifications and experience do your advisors have?

Our advisors come from a variety of backgrounds and have undergone extensive training in order to provide high-quality advice and support. Many of our advisors have also gained relevant qualifications and experience in their respective fields.

Reviews

  • Jackie Dwyer

    Brilliant so helpful.

    18-10-2022
  • Stephen Goulding

    18-06-2020
  • Lynda Belfield

    Great place to get free advice!!!

    18-06-2019
  • Tony Perry

    A+

    18-06-2015