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Citizens Advice Bureaus, Attorney Referral Services

Citizens Advice Hertsmere

Citizens Advice Hertsmere is a non-profit organization located in Borehamwood, England. Their services include Citizens Advice Bureaus, Attorney Referral Services, and advice on Public Sector & Society, Economics & Law. They strive to provide impartial and confidential advice to help individuals resolve their legal and financial issues.

Introduction to Citizens Advice Hertsmere

Citizens Advice Hertsmere is a non-profit organization that provides free advice and assistance on legal, financial and consumer matters to the residents of Borehamwood and surrounding areas. The company was established in 1939 and has since been dedicated to helping individuals and communities with their problems. What makes this company unique is that it is staffed by volunteers who are trained to provide impartial and confidential advice on a wide range of issues.

Services & Products

Citizens Advice Hertsmere offers a range of services to its customers. They provide advice on various topics such as debt, housing, benefits, employment, and immigration. The company also offers assistance in filling out forms and applications, and can provide referrals to other agencies when necessary. Additionally, Citizens Advice Hertsmere offers a drop-in service where clients can receive immediate advice without an appointment.

Location

Citizens Advice Hertsmere is located on Allum Lane in Elstree, Borehamwood. The area is known for its diverse range of businesses, from small independent shops to large chain stores. There are also many restaurants and cafes in the area, making it a great place to grab a bite to eat. The closest public transportation options are the Elstree & Borehamwood railway station, which is 0.3 miles away, the Borehamwood bus station, which is 0.5 miles away, and the Elstree Studios bus stop, which is 0.2 miles away.

Benefits

Customers should choose Citizens Advice Hertsmere because of the company's commitment to providing free, impartial and confidential advice to anyone who needs it. The company's volunteer staff are highly trained and dedicated to helping those in need. Additionally, the company offers a range of services that can help clients with a variety of issues.

Good to know

Customers should be aware that Citizens Advice Hertsmere is a non-profit organization and relies on donations and grants to continue operating. The company is staffed by volunteers, and although they are highly trained, they are not qualified solicitors.

Reviews

Customers have praised Citizens Advice Hertsmere for their professionalism, knowledge and helpfulness. They appreciate the company's commitment to providing free and confidential advice and have found the service to be invaluable. Some clients have noted that the wait times for appointments can be long, but overall, they are grateful for the assistance they have received from the company.

FAQ

What types of issues does your Citizens Advice Bureau provide assistance with?

We provide assistance with a wide range of issues, including debt, benefits, housing, employment, and consumer rights.

Are your services free of charge?

Yes, all our services are completely free of charge.

How can I access your services - do I need to make an appointment?

You can access our services by visiting our office during opening hours or by calling our helpline. You do not need to make an appointment, but it is recommended to reduce waiting times.

What is your process for referring clients to attorneys?

We have a list of local solicitors and law firms that we can refer clients to if necessary. Our advisors will assess the client's needs and refer them to a suitable attorney.

Can you provide references or client testimonials of successful attorney matches?

Yes, we can provide references or client testimonials upon request. We have a high success rate in matching clients with suitable attorneys and receiving positive feedback from clients.

Reviews

  • Wayne Ansell

    Very helpful.

    12-06-2023
  • iliko Lomidze

    Very attentive, friendly, goes into all the nuances to solve the problem. I am very grateful for the help

    11-06-2023
  • Katrin Mechkova

    These services are useless!! Called the number of the local bureau, waited for 2 hours to get through to someone (which is okay if it’s worth the wait), incompetent adviser answered the phone and not sure if he did it by mistake or something but has announced he will go through some questions before we go ahead and he put me through an automated system of asking me 5 questions about the service I received and how satisfied I am???? Then my call has been terminated!!!! Ridiculous, waisting 2 hours of my precious time to get through to somebody who doesn’t know how to operate the phone system!!! I would like to say, regardless of my ‘client survey satisfaction’ i rated with overall satisfied because I wasn’t expecting my call to be terminated by incompetent staff member, or perhaps technical error (which again not my fault, and in the scenario that clients waiting time is so long with you, perhaps there should be some form of alternatives when the call is lost, to call back the client) this left me so much disappointed of your hilarious service and support that you provide. I would rather be my own adviser and spent the time for research on my problem than to wait on the phone for 2 hours with dead end!!

    04-06-2023
  • Mazi Pita

    18-04-2023
  • CADMON CABEY

    This building needs a bigger sign Downstairs at the entrance.

    18-04-2023
  • Danny Painter

    Very helpful with or without an appointment .. but they can only do so much

    18-03-2023
  • John Chance

    This Service is a disgrace Impossible to get through on the phone No face to face appointments anymore rude staff uttering comments Espcially potters bar office One word of advice dont waste your time with these people

    18-02-2023
  • Jock Sinclair

    18-01-2023
  • Caroline Dias

    Thank you so much for all he information you guys provide. Advisor Julian was really emphatic and friendly and had a nice approach of a sensitive subject. Thanks again!

    18-11-2022
  • Safaei Nahid

    They are friendly and kind people.

    18-07-2022