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Citizen Information Bureaus

Citizens Advice Harrogate

Citizens Advice Harrogate is a non-profit organization located in Harrogate, England. They specialize in providing information and advice to the public on a variety of topics through their Citizen Information Bureaus. Their focus is on serving the needs of the community and improving the Public Sector & Society.

Introduction to Citizens Advice Harrogate

Citizens Advice Harrogate is a non-profit organization that provides free and confidential advice to the public. The company was established in 1939 and has since been offering support and guidance to those in need. What makes this company unique is their dedication to helping people of all backgrounds and their commitment to promoting a fair and just society.

Services & Products

Citizens Advice Harrogate offers a range of services including advice on debt, benefits, housing, and employment. They also provide support for those dealing with legal issues and consumer rights. Customers can access their services through phone, email, or by visiting their office in person.

Location

Citizens Advice Harrogate is located in Audrey Burton House, Queensway, Harrogate, England. The area is known for its picturesque beauty and is a popular tourist destination. The surrounding area is filled with a variety of businesses, including shops, restaurants, and hotels. The nearest public transportation options are Harrogate Bus Station (0.3 miles), Harrogate Train Station (0.7 miles), and Starbeck Train Station (1.3 miles).

Benefits

Customers should choose Citizens Advice Harrogate because of their commitment to providing high-quality and impartial advice. Their team of experts is dedicated to finding the best solutions for their clients. Additionally, their services are free and confidential, making it easy for anyone in need to get the help they require.

Good to Know

Customers should be aware that while Citizens Advice Harrogate offers a wide range of services, they do not provide emergency assistance. If someone is in immediate danger, they should contact the emergency services.

Reviews

Customers have praised Citizens Advice Harrogate for their professionalism and expertise. Many have found their services to be invaluable when dealing with complex issues. Overall, the company has received positive feedback for their commitment to helping those in need.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    scanner
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    wheelchair access
  • amenity
    parking

FAQ

What types of information and services do you provide to citizens?

We provide free advice and information to citizens on a wide range of topics, such as benefits, housing, debt, employment, consumer issues, and more. Our services include face-to-face consultations, telephone advice, and online resources.

Is there a fee for accessing your services, or are they free of charge?

Our services are completely free of charge for all citizens. We are a charity organization that aims to provide impartial advice and support to those who need it most.

How accessible are your services to individuals with disabilities?

We strive to make our services accessible to all individuals, including those with disabilities. Our offices are wheelchair accessible, and we offer alternative communication methods, such as email or text. We also have trained advisers who can assist individuals with disabilities.

What are your hours of operation, and do you have any after-hours services available?

Our office hours are Monday to Friday, 9am to 5pm. However, we also offer evening appointments on certain days of the week for those who cannot attend during our regular hours. Additionally, we have an online chat service available on our website for individuals who need advice outside of our regular hours.

What is your process for handling confidential or sensitive information provided by citizens?

We take the confidentiality and security of our clients' information very seriously. We have strict procedures in place to ensure that all confidential and sensitive information is handled in accordance with data protection laws. Our advisers are trained and regularly updated on these procedures to ensure compliance. We also obtain consent from clients before sharing any information with third parties.

Reviews

  • Mirjana Tasevska

    07-05-2023
  • patrick karisa

    Welcoming staff

    30-04-2023
  • Anna Thompson

    Really helpful in filling out PIP paperwork. However, infrequent open hours and in an inaccessible area stops me from rating higher.

    28-04-2023
  • Peter Benson

    28-02-2023
  • Steve Newbould

    They seem very helpful.

    28-01-2023
  • Peter “Pete” Wombwell

    Very helpful

    28-09-2022
  • Paul Barker

    28-05-2022
  • john Atkinson

    Excellent advice

    28-05-2022
  • mick morton

    Sometimes needed

    28-05-2021
  • Stuart Wood

    28-05-2021