Citizen Information Bureaus

Citizens Advice Hampshire

Citizens Advice Hampshire is a non-profit organization that provides free and confidential advice to individuals in Hampshire, England. They are a part of the Citizen Information Bureaus network and work closely with the public sector and society to ensure that everyone has access to the information and support they need. Their offices are located in Gosport, but they serve the entire Hampshire region.

Introduction to Citizens Advice Hampshire

Citizens Advice Hampshire is a nonprofit organization that provides free advice and guidance to individuals in need. The company's roots trace back to the early 1930s, when the first Citizen Information Bureaus were established throughout the UK. Their purpose is to help people navigate the complexities of laws, regulations, and bureaucracy. This company is unique because it is staffed by highly trained volunteers who are passionate about helping others.

Services & products

Citizens Advice Hampshire offers a wide range of services and products to help individuals. They provide advice on topics such as debt, housing, employment, and benefits. They also offer assistance with filling out forms, drafting letters, and negotiating with creditors. Most importantly, the company provides a safe and confidential space where people can share their problems and receive guidance from trained professionals.

Location

Citizens Advice Hampshire is located in Gosport, a town in the south of England. The area is known for its stunning beaches, historic landmarks, and picturesque countryside. The town is home to many small businesses, including cafes, shops, and restaurants. Customers can expect to experience a friendly, welcoming atmosphere in this town. The closest public transportation options are Gosport Ferry Terminal (0.5 miles), Portsmouth Harbour Train Station (2.6 miles), and Fareham Bus Station (3.5 miles).

Benefits

Customers should choose Citizens Advice Hampshire because of the company's commitment to helping people. The staff consists of highly trained volunteers who are dedicated and compassionate. They provide a non-judgmental and confidential service to everybody who seeks their help. Additionally, the company is well-established and has a long history of providing valuable services to individuals in need.

Good to know

Customers should be aware that Citizens Advice Hampshire is a nonprofit organization and relies heavily on donations. While the company provides free services, they welcome donations from those who can afford to contribute. This helps them continue to offer their services to those in need.

Reviews

Customers rave about the services provided by Citizens Advice Hampshire. They appreciate the friendly and welcoming atmosphere and the expertise of the volunteers. Many people credit the company for helping them navigate difficult situations and find solutions to their problems. Overall, the company is highly regarded in the community for its commitment to helping people.

Amenities

computer
printer
scanner
copier
internet access
wi-fi
phone
parking

FAQ

What types of information and services do you provide to citizens?

We provide a wide range of information and services to citizens, including advice on benefits, employment, debt, housing, legal issues, consumer rights, and more. Our goal is to help individuals understand their rights and options, and to provide guidance on how to navigate complex systems and processes.

Is there a fee for accessing your services, or are they free of charge?

All of our services are completely free of charge. We believe that everyone should have access to the information and support they need to make informed decisions and improve their lives.

How accessible are your services to individuals with disabilities?

We strive to make our services as accessible as possible for individuals with disabilities. Our offices are equipped with ramps, lifts, and other accessibility features, and we can also provide information and assistance over the phone or via email. We are committed to ensuring that all citizens have equal access to our services.

What are your hours of operation, and do you have any after-hours services available?

Our hours of operation vary depending on the specific location and service. However, most of our offices are open during regular business hours, with some offering evening or weekend appointments. We also have an online advice service that is available 24/7, which allows individuals to get advice and support at any time.

What is your process for handling confidential or sensitive information provided by citizens?

We take the confidentiality and security of citizens' information very seriously. All information provided to us is handled in accordance with strict data protection laws and guidelines, and is only shared with third parties in limited circumstances (such as with the citizen's consent or in certain legal or regulatory situations). We also take steps to ensure that our staff are trained in handling confidential information and that our systems and processes are secure.