Citizens Advice Gateshead
Citizens Advice Gateshead is a consumer advice center located in Gateshead, England. The organization provides guidance and support to individuals seeking assistance with consumer-related issues. As a public sector and society-focused entity, Citizens Advice Gateshead is committed to helping individuals navigate complex consumer issues and promoting fair and ethical practices.
Introduction to Citizens Advice Gateshead
Citizens Advice Gateshead is a non-profit organization that provides free, impartial, and confidential advice to individuals in the Gateshead area. The company has a rich history of over 80 years of service to the public, and its mission is to empower and support individuals with the information and knowledge they need to make informed decisions. As a Consumer Advice Center, it is unique in its dedication to providing advice to those who need it most.Services & products
Citizens Advice Gateshead offers a range of services to its clients, including advice on debt, benefits, employment, housing, and legal issues. The company also provides support with consumer rights, immigration, and family matters. Customers can access these services through a variety of channels, including face-to-face consultations, telephone advice, and online resources.Location
Citizens Advice Gateshead is located in the heart of Gateshead, a bustling town in the northeast of England. The area is home to a wide variety of businesses, including retail shops, restaurants, and professional services. Visitors to the area can expect to experience the vibrant culture and friendly atmosphere that Gateshead is known for. The Davidson Building, where Citizens Advice Gateshead is located, is easily accessible via public transportation. The three closest options are Gateshead Interchange (0.2 miles), Gateshead Metro Station (0.3 miles), and Gateshead Bus Station (0.3 miles).Benefits
Customers can choose Citizens Advice Gateshead with confidence, knowing that they will receive expert advice and support from a team of trained advisors. The company is committed to providing a high level of customer service, and its non-profit status means that it can focus on the needs of its clients rather than generating profits. With a wealth of experience and knowledge in the Public Sector & Society, Citizens Advice Gateshead is well-equipped to provide the advice and support that individuals need to navigate complex issues.Good to know
Customers should be aware that Citizens Advice Gateshead is a non-profit organization and does not charge for its services. However, the company does rely on donations to continue providing its vital services to the community. Anyone who wishes to support the work of Citizens Advice Gateshead can make a donation online or in person.Reviews
Customers have consistently praised Citizens Advice Gateshead for its knowledgeable and friendly advisors, as well as its commitment to providing excellent customer service. Many customers have reported that they feel more confident and empowered after receiving advice from the company. Overall, Citizens Advice Gateshead has a reputation as a trusted and reliable source of information and support in the Gateshead area.Amenities
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free consultation -
online support
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legal advice
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financial advice
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educational resources
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counselling
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advocacy
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accessibility
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community outreach
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resource library
FAQ
What services does your Consumer Advice Center offer?
Our Consumer Advice Center offers a variety of services, including advice on consumer rights, product and service complaints, debt and financial issues, and more. We also provide guidance on legal issues and can refer individuals to other resources if needed.How experienced are your counselors in providing consumer advice?
Our counselors are highly experienced and trained professionals who have extensive knowledge in consumer issues. They have undergone rigorous training to ensure they are equipped to provide accurate and helpful advice to individuals seeking assistance.How quickly can I expect a response to my inquiry or complaint?
We strive to respond to all inquiries and complaints as quickly as possible. However, response times may vary depending on the complexity of the issue and the volume of requests we receive. Rest assured, we will do our best to respond to your inquiry in a timely manner.Are there any fees for using your Consumer Advice Center's services?
No, our services are completely free of charge. We are a non-profit organization that is committed to helping individuals navigate consumer issues and access the resources they need to make informed decisions.How can I access your Consumer Advice Center's services (phone, online, in-person)?
You can access our services in a variety of ways. We offer phone consultations, online chat support, and in-person appointments. Simply visit our website or give us a call to schedule an appointment or speak with a counselor.Reviews
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Paula Richardson
Very friendly and helpful
21-05-2023
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Margaret
07-05-2023
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Frosinio styli
Citizens Advice in Gateshead are an absolute waste of time. Rotten to the core!!! The lot of them! Stealing a living of tax payers money!!’
28-04-2023
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Jade Hadfield
Spoke to 2 staff regarding AUTISM discrimination and reasonable adjustments not being done effecting my ability to access basic healthcare one staff member Simon Tingle advised that i promise i wont have an autistic melt down again in order to get medical treatment not that your born with autism and canty help it hence why asking for reasonable adjustments to be done in the medical setting like. they should try suggesting that to an employee they would end up at tribunal faster than they could blink . And Mr Barry Taylor Chair wrote me a letter and advises the following to an Autistic patient who has been refused reasonable adjustments at the nhs to promise the nhs that i ''behave'' i.e never become overwhelmed and not have a meltdown that is the advice of an old man barry taylor who has not got a clue a utter discrace
28-03-2023
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dale walton
Spoke to a guy called James regarding debts. He was understanding very kind and helped me no end. I can’t rate him higher than a five but would if I could. After talking to him I’m recommending citizens advice to everyone.
28-02-2023
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David Marshall
Incredibly helpful and put me right at ease. Very knowledgeable and informative.
28-02-2023
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David Marshall
Very helpful and understanding
28-01-2023
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Olajide Yinka
28-01-2023
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Minasie Wolday
Help available at the place
28-12-2022
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Sam Laidler
28-12-2022
