Citizens Advice Bureaus

Citizens Advice Ferndown

Citizens Advice Ferndown is a non-profit organization located in Ferndown, England. As a part of the Citizens Advice Bureaus network, they provide free and confidential advice to individuals on a variety of issues, including benefits, debt, housing, and employment. Their mission is to help people navigate the complex public sector and society, and to ensure that everyone has access to the information and support they need to make informed decisions.

Introduction to Citizens Advice Ferndown

Citizens Advice Ferndown is a branch of the Citizens Advice Bureaus, a network of independent charities that provide free, confidential and impartial advice to anyone who needs it. The purpose of the company is to help people resolve their problems, from money issues to legal matters, by providing guidance and support. The company has a long history of serving the public sector & society, dating back to its establishment in 1939. What makes this company unique is its commitment to helping people without any discrimination, and its dedication to improving the lives of individuals and communities.

Services & products

Citizens Advice Ferndown offers a wide range of services to help people with various issues. The services include debt and money advice, housing advice, employment advice, benefits advice, consumer advice, and legal advice. The company also provides support for filling out forms, writing letters, making phone calls, and attending appointments. All services are free of charge and available to everyone.

Location

Citizens Advice Ferndown is located in The Library, 1 Penny's Walk, Ferndown BH22 9TH, United Kingdom. The area is a small town in Dorset, England. The town has a mix of independent and chain stores, restaurants, and cafes. The town is also surrounded by green spaces and parks. The nearest public transportation options are:

Ferndown Bus Station - 0.2 miles
Ferndown Railway Station - 1.6 miles
Bournemouth Airport - 4.5 miles

Benefits

Customers should choose Citizens Advice Ferndown because of its reputation for providing high-quality advice and support. The company has a team of trained and experienced advisors who are dedicated to helping people. The company also has a strong network of partnerships with other organizations to provide additional services and support. The services are free of charge, confidential, and impartial.

Good to know

Customers should be aware that Citizens Advice Ferndown is a charity and relies on donations to continue to provide its services. The company also has limited resources, and as such, customers may experience wait times for appointments.

Reviews

Customers have praised Citizens Advice Ferndown for its excellent service, knowledgeable staff, and helpful advice. Reviews have indicated that customers appreciate the free service, the non-judgmental attitude of the staff, and the support they received. Customers have also commended the company for its dedication to helping people with various issues.

Amenities

counselling
legal advice
financial advice
accessibility
online support
community outreach
referrals
support groups
education programs

FAQ

What types of issues does your Citizens Advice Bureau provide assistance with?

Our Citizens Advice Bureau provides assistance with a wide range of issues, including housing, employment, debt, benefits, consumer rights, and immigration.

Are your services free of charge?

Yes, all of our services are free of charge.

Can your team assist with legal advice and representation?

While we cannot provide legal advice or representation, our team can offer guidance on legal matters and refer you to suitable legal professionals if necessary.

How can I access your services - do I need to make an appointment?

You can access our services by visiting our office during our opening hours. No appointment is necessary, but please be aware that there may be a wait time depending on how busy we are.

What qualifications and experience do your advisors have?

Our advisors are trained volunteers who have completed a comprehensive training program. They also receive ongoing training and support to ensure that they are equipped to provide the best possible advice and assistance.