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Citizens Advice Bureaus

Citizens Advice Dorking

Citizens Advice Dorking is a branch of the Citizens Advice Bureaus, a network of independent charities that provide free, confidential advice to people across the United Kingdom. Located in Dorking, England, Citizens Advice Dorking is dedicated to helping members of the public navigate the complexities of the legal system and access the support they need to address a wide range of issues. With a focus on the public sector and society, Citizens Advice Dorking is committed to promoting social justice and empowering individuals to take control of their lives.

Introduction to Citizens Advice Dorking

Citizens Advice Dorking is a non-profit organization that provides free advice to the public. The company was established in 1939 and has been helping individuals and families in Dorking ever since. The purpose of the company is to provide information and support to people who need help with legal, financial, or consumer issues. Citizens Advice Dorking is a unique company because it is staffed by volunteers who are trained to provide confidential and impartial advice to anyone who seeks it.

Services & products

Citizens Advice Dorking offers a range of services to its clients. The company provides advice on a variety of topics, including debt, housing, employment, and family issues. They also offer a drop-in service where clients can come and talk to an advisor in person. In addition, Citizens Advice Dorking provides a telephone helpline and an online chat service for those who cannot come to the office.

Location

Citizens Advice Dorking is located in Lyons Court, in the heart of Dorking. The area is known for its charming high street and independent shops. Clients can expect to find a variety of businesses in the area, including cafes, restaurants, and boutiques. The office is easily accessible by public transportation, with Dorking Station being the closest option, only 0.6 miles away. Other nearby options include Dorking Deepdene (0.8 miles) and Dorking West (1.1 miles).

Benefits

Clients should choose Citizens Advice Dorking because of the company's commitment to providing free, impartial, and confidential advice. The volunteers who work for Citizens Advice Dorking are highly trained and knowledgeable in a variety of areas. The company also has a strong reputation in the community and has been helping people in Dorking for over 80 years.

Good to know

Clients should be aware that Citizens Advice Dorking is a non-profit organization and relies on donations to continue providing services. The company also has a limited amount of resources and may not be able to provide assistance to everyone who seeks it.

Reviews

Customers have praised Citizens Advice Dorking for its friendly and knowledgeable staff. Clients appreciate the free service and the fact that the company provides support in a variety of areas. Overall, customers have had positive experiences with Citizens Advice Dorking and recommend the company to others.

Amenities

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FAQ

What types of issues does your Citizens Advice Bureau provide assistance with?

Our Citizens Advice Bureau provides assistance with a wide range of issues such as debt, housing, employment, benefits, consumer rights, and immigration. We aim to provide guidance and support to anyone who needs it, regardless of their background or circumstances.

Are your services free of charge?

Yes, all of our services are completely free of charge. We believe that everyone should have access to professional advice and support, regardless of their financial situation.

Can your team assist with legal advice and representation?

While we are not able to provide legal advice or representation ourselves, we can offer guidance and information on a wide range of legal issues. We also work closely with local solicitors who can provide further support if needed.

How can I access your services - do I need to make an appointment?

You can access our services in a variety of ways, including visiting our office in person, calling our helpline, or using our online resources. We do recommend booking an appointment in advance to ensure that we have an advisor available to assist you.

What qualifications and experience do your advisors have?

All of our advisors are trained volunteers who have completed a comprehensive training program provided by Citizens Advice. They also receive ongoing training and support to ensure that they are up-to-date with the latest information and best practices. Many of our advisors also have professional backgrounds in areas such as law, finance, and social work.