Featured image
Citizen Information Bureaus

Citizens Advice Daventry and District

Citizens Advice Daventry and District is a Citizen Information Bureau located in Daventry, England. The organization provides free and confidential advice to individuals on a variety of issues, including housing, employment, and debt. As a part of the public sector and society, Citizens Advice Daventry and District is committed to helping individuals navigate complex systems and access the resources they need to improve their lives.

Introduction to Citizens Advice Daventry and District

Citizens Advice Daventry and District is a non-profit organization founded in 1939. Their mission is to provide free, confidential, and impartial advice to people in need. They aim to help individuals solve their problems and improve their lives. What makes this company unique is that it is a part of the Citizen Information Bureaus, which is a network of organizations that offer advice and support to people across the UK.

Services & products

Citizens Advice Daventry and District offers a wide range of services, including advice on debt, benefits, housing, employment, and consumer issues. They also provide assistance with filling out forms and making complaints. Customers can access these services either by visiting the office, calling the helpline, or using the online chat service. All services are free of charge, and the company is staffed with trained volunteers who are dedicated to helping people in need.

Location

Citizens Advice Daventry and District is located in The Abbey Market Square, Daventry, England. The area is known for its historic buildings, quaint shops, and bustling market. Customers can expect to find a variety of businesses in the area, including cafes, restaurants, and shops selling local produce. The nearest public transportation options are the Daventry bus station (0.3 miles), the Long Buckby train station (6.2 miles), and the Rugby train station (11.4 miles).

Benefits

Customers should choose Citizens Advice Daventry and District because they offer high-quality, free, and impartial advice to help people in need. The company has a team of trained volunteers who are passionate about helping others and are committed to providing the best possible service. They have a wealth of knowledge and experience in a variety of areas and can help customers find solutions to their problems.

Good to know

Customers should be aware that Citizens Advice Daventry and District is a non-profit organization and therefore relies on donations to continue providing its services. They also have limited resources and may not be able to help with complex legal issues.

Reviews

Customers have praised Citizens Advice Daventry and District for their professionalism, efficiency, and helpfulness. They appreciate the free and impartial advice that they receive and the dedicated volunteers who go above and beyond to help them. Overall, the company has a positive reputation in the community and is highly regarded for its services.

Amenities

  • amenity
    printer
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    fax
  • amenity
    wheelchair access
  • amenity
    parking

FAQ

What types of information and services do you provide to citizens?

We provide free advice and information on a range of topics including benefits, housing, employment, debt, consumer issues, and legal matters. Our trained advisors offer support to individuals facing a variety of challenges and can help them navigate complex systems and processes.

Is there a fee for accessing your services, or are they free of charge?

All of our services are completely free of charge. We believe that everyone should have access to the support and information they need to make informed decisions and improve their lives.

How accessible are your services to individuals with disabilities?

We strive to make our services as accessible as possible to individuals with disabilities. Our offices are wheelchair accessible, and we can provide information in a range of formats including large print, audio, and braille. We also have advisors who are trained to work with individuals with disabilities and can provide tailored support.

What are your hours of operation, and do you have any after-hours services available?

Our offices are open Monday to Friday from 10am to 3pm. However, due to the high demand for our services, we recommend that individuals call us in advance to schedule an appointment. We do not currently offer after-hours services, but we can provide information on other resources that may be available.

What is your process for handling confidential or sensitive information provided by citizens?

We take the privacy and confidentiality of our clients very seriously. All information provided to us is treated as confidential, and we adhere to strict data protection guidelines to ensure that this information is kept secure. We only share information with third parties with the explicit consent of our clients, and we never disclose any personal information without permission.