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Consumer Advice Centers, Citizen Information Bureaus

Citizens Advice Darlington, Redcar and Cleveland

Citizens Advice Darlington, Redcar and Cleveland is a non-profit organization that provides free and confidential advice to individuals on a range of issues including debt, housing, employment, and benefits. As one of the UK's leading Citizen Information Bureaus and Consumer Advice Centers, the organization is committed to empowering individuals and improving their lives. With a focus on the Public Sector & Society, Citizens Advice Darlington, Redcar and Cleveland works to ensure that everyone has access to the information and support they need to make informed decisions and navigate complex systems.

Introduction to Citizens Advice Darlington, Redcar and Cleveland

Citizens Advice Darlington, Redcar and Cleveland is a non-profit organization that offers free, confidential, and impartial advice to individuals on various topics such as debt, benefits, housing, and employment. The company has a long history of providing essential information to citizens and has been serving the local community for many years. What makes this company unique is that it is entirely independent and not affiliated with any government agency.

Services & products

Citizens Advice Darlington, Redcar and Cleveland offers a wide range of services to assist individuals with various issues, such as debt management, employment, and housing. The company provides free advice and information, and they also offer support with filling out forms, writing letters, and negotiating with creditors. Customers can access their services via telephone, email, or in-person appointments.

Location

Citizens Advice Darlington, Redcar and Cleveland is located at The CORE, Church Row, Darlington DL1 5QD, United Kingdom. The area is bustling with many businesses, including restaurants, cafes, and shops. It is conveniently located near public transportation options, such as the Darlington train station, which is only 0.5 miles away. Other nearby public transportation options include the Darlington bus station and the North Road bus stop, which are both within a few minutes' walk.

Benefits

Citizens Advice Darlington, Redcar and Cleveland is an excellent choice for individuals seeking advice on a wide range of topics. The company has a team of experienced advisors who are knowledgeable about various issues and can offer impartial advice to customers. Furthermore, their services are entirely free of charge, making them an accessible option for anyone who needs assistance.

Good to know

Customers should be aware that Citizens Advice Darlington, Redcar and Cleveland is a non-profit organization and does not offer financial assistance. Instead, they provide advice and support to individuals who need help managing their finances, including debt management and budgeting.

Reviews

Customers have praised Citizens Advice Darlington, Redcar and Cleveland for their excellent customer service and knowledgeable advisors. Many have mentioned that the company provides valuable information and support, making it an essential resource for the local community.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    scanner
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    fax
  • amenity
    interpreter services
  • amenity
    wheelchair access
  • amenity
    parking
  • amenity
    free consultation
  • amenity
    online support
  • amenity
    legal advice
  • amenity
    financial advice
  • amenity
    educational resources
  • amenity
    counselling
  • amenity
    advocacy
  • amenity
    accessibility
  • amenity
    community outreach
  • amenity
    resource library

FAQ

What types of information and services do you provide to citizens?

We provide a wide range of information and services to citizens, including consumer advice, debt and money management, housing assistance, legal advice, employment support, and more. Our goal is to help individuals navigate various challenges and issues they may face. 

How experienced are your counselors in providing consumer advice?

Our counselors are highly experienced in providing consumer advice. They undergo regular training and have access to up-to-date information and resources to ensure they can provide the best possible advice to our clients. Additionally, we have a team of specialists who can provide more in-depth support with specific consumer issues. 

How quickly can I expect a response to my inquiry or complaint?

We aim to respond to all inquiries and complaints as quickly as possible. However, response times may vary depending on the nature and complexity of the issue. We will always strive to provide a timely and helpful response to every individual who contacts us for assistance. 

Are there any fees for using your Consumer Advice Center's services?

No, there are no fees for using our Consumer Advice Center's services. We are a non-profit organization funded by donations and government support, and our services are available to all members of the community free of charge. 

How can I access your Consumer Advice Center's services (phone, online, in-person)?

You can access our Consumer Advice Center's services through a variety of channels, including phone, online, and in-person. Our website provides helpful resources and information, and you can also contact us by phone or email to speak with one of our counselors directly. We also have several physical locations where you can receive in-person support.

Reviews

  • Ajayi Osaretin

    Spot on

    21-05-2023

  • Dorothy Blackie

    Nice staff very helpful

    14-05-2023

  • Phil

    Plenty of people here who know what they're talking about, I got the info that I needed so I would recommend.

    14-05-2023

  • Barbara Hodgson

    The staff are very helpful aswell as getting you to help yourself. Working together with the Citizens Advice can be very beneficial. Helping with debts, community care grants, advice on civil matters and much more.

    28-04-2023

  • TPYS TECNIPROYECTOS SAS

    Good service

    28-02-2023

  • Stu Thorr

    Rang them, didn't even get to ask my question before they interrupted me mid-sentence and told me to "come down to a session." Ermmm, feeling a bit fobbed off.

    28-02-2023

  • Denise Mason

    Very helpful and gave me some helpful advice

    28-11-2022

  • John Henderson.

    Issue still ongoing

    28-11-2022

  • GenoVamTuam

    Not so helpful Still waiting for advices and help I thought at first o was ring to think that I won't be heard Obviously they listened to my issue and I went home happy but today my mind just got back to what I thought initially Still waiting for some advices Well done, good money for nothing you get

    28-10-2022

  • Gail Lee

    Very dissopointed in the service I received, felt like because I was a landlord they weren't interested, in fact I was tilf if I was a tenant it would be different, don't think I'd ever call again, people usually are desperate to call cab and they need to remember that, and not all landlords are bad

    28-09-2022