Citizens Advice Croydon is a Citizens Advice Bureau located in London, England. They provide free, confidential, and impartial advice to individuals on a range of issues, including debt, benefits, housing, employment, and consumer rights. Their mission is to empower people to take control of their lives and improve their financial and social well-being. Citizens Advice Croydon is committed to serving the public sector and society as a whole by providing accessible and high-quality advice to those who need it most.
Introduction to Citizens Advice Croydon
Citizens Advice Croydon is a non-profit organization that provides free advice and support to people in the Croydon area. It was founded in 1939, during World War II, to offer assistance to those affected by the war. Since then, it has expanded to cover a wide range of issues, including debt, housing, employment, and legal matters. What makes this company unique is that it is staffed by trained volunteers who are passionate about helping others.Services & products
Citizens Advice Croydon offers a variety of services to its clients. These include face-to-face consultations, phone consultations, and online advice. They provide support in areas such as benefits, debt, housing, employment, and legal issues. Customers can also access self-help resources on their website.Location
Citizens Advice Croydon is located on Portland Road, in the London borough of Croydon. The area is a bustling commercial district, with a mix of shops, restaurants, and businesses. Customers can expect to find everything from high street stores to small independent shops in the area. The nearest public transportation options are Norwood Junction station (0.4 miles), Selhurst station (0.6 miles), and Thornton Heath station (0.8 miles).Benefits
Customers should choose Citizens Advice Croydon because they offer free, impartial advice on a wide range of issues. The volunteers who staff the organization are highly trained and dedicated to helping people. Additionally, the organization is part of a larger network of Citizens Advice Bureaus, which means they have access to a wealth of knowledge and expertise.Good to know
Customers should be aware that Citizens Advice Croydon is a non-profit organization and does not charge for their services. They rely on donations to continue operating and providing support to the community.Reviews
Customers have praised Citizens Advice Croydon for their helpfulness, knowledge, and professionalism. Many have expressed gratitude for the support they received and have recommended the organization to others in need.
FAQ
What types of issues does your Citizens Advice Bureau provide assistance with?
Our Citizens Advice Bureau provides assistance with a wide range of issues, including benefits, debt, housing, employment, and consumer rights. We aim to help anyone who needs it, regardless of their background or circumstances.
Are your services free of charge?
Yes, our services are completely free of charge. We are an independent charity and rely on donations to fund our operations. We believe that everyone should have access to advice and support, regardless of their financial situation.
Can your team assist with legal advice and representation?
While we cannot provide legal advice or representation ourselves, we do have links with local solicitors and can refer you to them if necessary. We can also provide information and guidance on legal matters, and help you to understand your rights and options.
How can I access your services - do I need to make an appointment?
You can access our services in a number of ways. You can drop in to our office during our opening hours, call our helpline, or use our online chat service. You do not need to make an appointment, but we do recommend that you check our website or call us beforehand to confirm our opening hours.
What qualifications and experience do your advisors have?
All of our advisors are trained volunteers who have completed a comprehensive training programme. They come from a wide range of backgrounds and have a variety of skills and experience. Many of our advisors have worked in related fields, such as law, finance, or social work, and all are committed to helping people in need.
