Citizens Advice Chester
Citizens Advice Chester is a non-profit organization that provides free, confidential and impartial advice to individuals in the Chester area. As part of the Citizens Advice Bureaus network, the organization aims to help people resolve their legal, financial and other problems by providing information and support. Their work is focused on improving the lives of people in the local community and contributing to the development of the public sector and society as a whole.
Introduction to Citizens Advice Chester
Citizens Advice Chester is a part of Citizens Advice Bureaus, which is a UK-wide network of independent charities that offer free, confidential, and impartial advice to individuals. The purpose of the company is to provide support and guidance to anyone who seeks it, regardless of their background or circumstances. What makes Citizens Advice Chester unique is their commitment to providing exceptional customer service and their dedication to improving the lives of their clients.Services & products
Citizens Advice Chester offers a variety of services, including advice on benefits, debt, housing, employment, and consumer issues. They also provide support for those dealing with legal issues such as family law and immigration. All of their services are completely free and available to anyone who needs them.Location
Citizens Advice Chester is located in Blue Coat Square, Upper Northgate St, in the heart of Chester. The area surrounding the office is home to a mix of businesses, including shops, restaurants, and other offices. Visitors can expect to experience the historic charm of Chester, with its stunning architecture and bustling city center. The closest public transportation options are the Chester Bus Interchange, which is located 0.2 miles away, Chester Train Station, which is 0.5 miles away, and Chester Northgate Bus Station, which is 0.7 miles away.Benefits
Customers should choose Citizens Advice Chester because of their commitment to providing high-quality advice and support. Their team of trained advisors is dedicated to helping individuals navigate difficult situations and find solutions that work for them. Additionally, the company is a part of the Public Sector & Society, which means they are a non-profit organization that exists solely to help others.Good to know
Customers should be aware that Citizens Advice Chester is not a government agency and does not receive any funding from the government. Instead, they rely on donations and grants to continue providing their services to the community.Reviews
Customers have praised Citizens Advice Chester for their kindness, professionalism, and effectiveness in helping them with their problems. Many have stated that they would recommend the company to anyone who needs advice or support. One review reads, "The team at Citizens Advice Chester went above and beyond to help me with my debt issues. They were kind, understanding, and gave me the support I needed to get back on track."Amenities
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FAQ
What types of issues does your Citizens Advice Bureau provide assistance with?
Our Citizens Advice Bureau provides assistance with a wide range of issues such as debt, benefits, housing, employment, consumer, and legal issues. We aim to help individuals with any problem they may be facing and provide them with the necessary advice and support.Are your services free of charge?
Yes, our services are completely free of charge. We are a charity organization that provides independent advice and support to individuals who need it. We do not charge for any of our services, and our aim is to help as many people as possible.Can your team assist with legal advice and representation?
Our team of advisors can provide legal advice on a range of issues. However, we do not provide representation in court or at tribunals. We can provide you with the necessary information and guidance to help you understand your legal rights and options.How can I access your services - do I need to make an appointment?
You can access our services in a variety of ways. You can call our helpline, visit us in person at one of our offices, or access our services online. We do recommend making an appointment if you want to speak to an advisor in person, but it is not always necessary. Our website has more information on how to access our services.What qualifications and experience do your advisors have?
Our advisors are highly trained and experienced professionals who have completed a comprehensive training program. They have extensive knowledge of the issues we deal with and are committed to providing impartial and confidential advice to our clients. Additionally, our advisors receive ongoing training and support to ensure they are up-to-date with the latest regulations and policies.Reviews
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Karl Cleveley
Citizens Advice is ok, but their information is behind the times (avoid their 'leaflet' information) and quite often run by volunteers. I know from first-hand experience in terms of 'employment law', that the information provided by my local Citizens Advice is very inaccurate or dated. Personally, even though I could not afford to hire a solicitor or lawyer, I found that researching this subject matter through an online search website, much more accurate and you can find out your rights are and how to go about what action needs to be taken.
28-05-2023
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Green Rocker
Excellent advice on my personal pension enquiries, very helpful & polite dealings with David, the money expert ,,, Thank you,,,
18-04-2023
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Howard Jones
Very helpful kind and considerate
18-03-2023
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Angela Dynes
Very helpful advice
18-02-2023
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andrew stanley
Very good service
18-02-2023
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Nev Cartwright
Beautiful building and very helpful people
18-12-2022
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Bj And Percy
Very helpful staff and friendly team members helpful to me in all aspects
18-09-2022
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Wayne Rawlinson
Great help with good advice finally getting things sorted Thanks to the team in Chester
18-06-2022
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Debra Owen
Very helpful staff
18-06-2022
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Daniel
Never answer the phone, leave voicemail and wait days for a call back or never get one and when you do it cuts off and they don't call back.
18-06-2022
