Citizen Information Bureaus

Citizens Advice Bureau - Mental Health Unit

Citizens Advice Bureau Mental Health Unit is a public sector organization located in Sheffield, England. They specialize in providing information and support to individuals with mental health concerns. Their services are available by appointment only at the Michael Carlisle Centre. As a part of the Citizen Information Bureaus network, they are dedicated to serving the needs of society.

Introduction to Citizens Advice Bureau Mental Health Unit

Citizens Advice Bureau Mental Health Unit is a non-profit organization that provides free advice and support to people facing mental health issues. The company was founded in the late 1930s and has since grown to become a leading provider of mental health services in the United Kingdom. What sets this company apart is its unique approach to mental health, which focuses on empowering individuals to take control of their own mental health and well-being.

Services & Products

The Citizens Advice Bureau Mental Health Unit offers a range of services to people facing mental health issues. These services include one-on-one counseling, group therapy, and access to support groups. The company also provides free information and advice on a variety of mental health topics, including depression, anxiety, and stress management.

Location

The Citizens Advice Bureau Mental Health Unit is located in Sheffield, England, at the Michael Carlisle Centre on Osborne Rd. The area surrounding the center is home to a variety of businesses, including shops, restaurants, and cafes. The center is easily accessible by public transportation, with the closest bus stop located just a few minutes' walk away. Other nearby transportation options include the Sheffield Train Station, which is approximately 2.5 miles away, and the Sheffield Interchange, which is approximately 1.5 miles away.

Benefits

Customers should choose the Citizens Advice Bureau Mental Health Unit because of its commitment to providing high-quality mental health services to those who need it most. The company's unique approach to mental health, which focuses on empowering individuals to take control of their own mental health and well-being, sets it apart from other mental health providers. Additionally, the company's staff is highly trained and experienced, ensuring that customers receive the best possible care and support.

Good to know

Customers should be aware that the Citizens Advice Bureau Mental Health Unit operates on an appointment-only basis, and that all services are provided free of charge. Additionally, the company's services are only available to those who are 18 years of age or older.

Reviews

Customer reviews of the Citizens Advice Bureau Mental Health Unit are overwhelmingly positive, with many customers praising the company's caring and supportive staff, as well as its commitment to empowering individuals to take control of their own mental health. Many customers also appreciate the free services provided by the company, which they say have been instrumental in helping them overcome their mental health issues.

Amenities

computer
printer
scanner
copier
internet access
wi-fi
phone
fax
wheelchair access
parking

FAQ

What types of information and services do you provide to citizens?

We provide information and services related to mental health to citizens. Our services include counseling, therapy, and support groups. We also provide information on mental health conditions, treatment options, and resources available in the community.

Is there a fee for accessing your services, or are they free of charge?

Our services are free of charge. We believe that everyone should have access to mental health services regardless of their financial situation.

How accessible are your services to individuals with disabilities?

We strive to make our services accessible to individuals with disabilities. Our center is wheelchair accessible, and we have staff trained to work with individuals who have different types of disabilities. We also offer accommodations such as sign language interpreters and materials in alternative formats upon request.

What are your hours of operation, and do you have any after-hours services available?

Our center operates by appointment only, and our hours vary depending on the availability of our staff. We offer some evening and weekend appointments to accommodate those who cannot come during regular business hours. We do not have after-hours services available.

What is your process for handling confidential or sensitive information provided by citizens?

We take confidentiality and privacy very seriously. All information provided by citizens is kept confidential and is only shared with staff who need to know in order to provide services. We follow strict policies and procedures to ensure the security of sensitive information, and we comply with all relevant laws and regulations regarding data protection.