Citizens Advice Basingstoke
Citizens Advice Basingstoke is a non-profit organization that provides free advice and support to individuals in need. They specialize in a variety of areas, including Citizens Advice Bureaus, Telephone Companies, Public Sector & Society, and Telecommunications. Their mission is to empower people to take control of their lives and make informed decisions. They are located in Basingfield, England, but their services are available to anyone in the United Kingdom.
Introduction to Citizens Advice Basingstoke
Citizens Advice Basingstoke is a branch of the Citizens Advice Bureaus, a network of independent charities that provide free, confidential, and impartial advice to anyone who seeks it. The organization was founded in 1939 to provide advice to those affected by the Second World War, and since then, it has evolved to support individuals with a range of issues, from debt and welfare to consumer and housing. What makes Citizens Advice Basingstoke unique is its commitment to tailoring advice to the individual's circumstances, ensuring that they receive the best possible support.Services & products
Citizens Advice Basingstoke provides a range of services to its clients, including debt advice, welfare benefits advice, consumer advice, and housing advice. The organization also offers support on a range of other issues, including employment, immigration, and family issues. Clients can access these services through telephone companies or by visiting the organization's office in Basingstoke.Location
Citizens Advice Basingstoke is located in Westminster House, which is situated in the heart of the Festival Place Shopping Centre. The shopping centre is a bustling retail destination that houses over 200 stores, restaurants, and cafes. Visitors to the area can expect a mix of high street brands and independent retailers, as well as a range of entertainment options, including a cinema and a bowling alley. The closest public transportation options to the office are Basingstoke train station (0.6 miles), Basingstoke bus station (0.2 miles), and Festival Place bus stop (0.1 miles).Benefits
Customers should choose Citizens Advice Basingstoke because of its commitment to providing tailored, high-quality advice to its clients. The organization's team of advisors has years of experience in a range of fields, ensuring that clients receive the best possible support. Citizens Advice Basingstoke is also dedicated to empowering individuals to make informed decisions, helping them to take control of their lives.Good to know
Customers should be aware that Citizens Advice Basingstoke is a charity and therefore does not charge for its services. The organization relies on donations to continue providing its vital support to the community. Clients should also be aware that the organization's services are confidential, and their information will not be shared without their consent.Reviews
Customers have praised Citizens Advice Basingstoke for its knowledgeable and friendly advisors, who provide practical and helpful advice. Clients have also commended the organization for its professionalism and dedication to supporting the community. Overall, customers have expressed their appreciation for the invaluable support provided by Citizens Advice Basingstoke.Amenities
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counselling -
legal advice
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financial advice
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accessibility
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online support
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community outreach
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referrals
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support groups
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education programs
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voicemail
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call forwarding
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text messaging
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online account management
FAQ
What type of phone services do you offer?
We do not offer any phone services as we are a Citizens Advice Bureau that provides free advice and assistance to people facing a range of issues, including but not limited to, debt, housing, employment, and consumer rights.What types of issues does your Citizens Advice Bureau provide assistance with?
We provide assistance with a range of issues including but not limited to, debt, housing, employment, and consumer rights. Our trained advisors can help you understand your rights, provide guidance on next steps, and help you navigate complex situations.Are your services free of charge?
Yes, our services are completely free of charge. We are a charity and rely on donations and funding to continue providing free and impartial advice to those who need it.What is your customer service availability?
Our opening times vary depending on the branch, but our website has up-to-date information on our opening hours. You can contact us in person, over the phone, or via email. Our trained advisors will do their best to help you with your query as quickly and efficiently as possible.What qualifications and experience do your advisors have?
Our advisors go through extensive training to ensure that they are equipped to provide high-quality advice and assistance. They come from a range of professional backgrounds and bring with them a wealth of experience and knowledge. We also provide ongoing training to ensure that our advisors are up-to-date with the latest legislation and best practices.Reviews
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tracey randall
04-06-2023
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Old man lucas
Although I haven't been there in a while but I can highly recommend the Basingstoke CAB as they have in the past helped me with some DWP issues. If you have benefits, housing difficulties don't be worried about contacting the CAB.
18-01-2023
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trevor laurie
Very good with help
18-08-2022
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Alan Thompson
This a good place to get advice for your problems you need to book an appointment
18-08-2022
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Patrick Murphy
18-06-2021
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Eddie Fretwell
18-06-2021
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Anne Bolton
Helpful
18-06-2021
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Leanne Cooper
18-06-2021
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Krishna Gurung
Very Helpful.
18-06-2021
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Marilena Santos
18-06-2020
