Citizens Advice Aldershot
Citizens Advice Aldershot is a citizen information bureau located in Aldershot, England. They provide free and confidential advice to the public on a wide range of issues, including debt, housing, employment, and benefits. As a part of the public sector and society, Citizens Advice Aldershot is committed to helping individuals and communities navigate complex systems and access the resources they need to thrive.
Introduction to Citizens Advice Aldershot
Citizens Advice Aldershot is a non-profit organization that provides free, confidential, and impartial advice to anyone who seeks it. Established in the late 1930s, the company has been helping people in the Aldershot area for over 80 years. What makes this company unique is its commitment to empowering individuals by providing them with the right information and support to make informed decisions.Services & products
Citizens Advice Aldershot offers a wide range of services, including debt and money advice, housing advice, legal advice, consumer advice, and employment advice. The company's team of trained volunteers and staff members work together to provide personalized support to each client, ensuring that their needs are met.Location
Located at 35-39 High St, Aldershot GU11 1BH, United Kingdom, Citizens Advice Aldershot is situated in the heart of Aldershot, a bustling town in Hampshire, England. The area is home to a variety of businesses, including shops, cafes, and restaurants. Visitors to the area can also enjoy the nearby attractions, such as the Aldershot Military Museum and the Alpine Snowsports Centre. The company is conveniently located near public transportation options, including the Aldershot Bus Station (0.1 miles), Aldershot Train Station (0.7 miles), and Ash Train Station (1.8 miles).Benefits
Customers should choose Citizens Advice Aldershot because of their commitment to helping people. The company's team of volunteers and staff members are passionate about providing the best possible service to each client, and they work tirelessly to ensure that everyone who seeks their help receives the support they need. Additionally, the company's services are free and confidential, which means that clients can feel comfortable seeking help without worrying about the cost or the stigma associated with asking for assistance.Good to know
Customers should be aware that Citizens Advice Aldershot is a non-profit organization, which means that they rely on donations to continue providing their services. Anyone who is interested in supporting the company can make a donation through their website or by visiting their office.Reviews
Customers have praised Citizens Advice Aldershot for the quality of their services and the professionalism of their staff. Many have commented on the personalized support they received and how much it helped them during difficult times. Overall, the company has a reputation for being a reliable and trustworthy source of information and support for anyone who needs it.Amenities
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computer -
printer
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scanner
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copier
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internet access
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wi-fi
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phone
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fax
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wheelchair access
FAQ
What types of information and services do you provide to citizens?
We provide information and services related to various aspects of citizens' lives, including benefits, debt, employment, housing, and immigration. We also offer advice on consumer issues and legal matters.Is there a fee for accessing your services, or are they free of charge?
Our services are completely free of charge. We are a non-profit organization that is dedicated to helping citizens, and we do not charge any fees for our advice or services.How accessible are your services to individuals with disabilities?
We strive to make our services accessible to everyone, including individuals with disabilities. Our offices are wheelchair accessible, and we have trained staff who can assist with communication and other special needs.What are your hours of operation, and do you have any after-hours services available?
Our hours of operation vary by location, but we typically offer appointments during normal business hours. We do not have after-hours services available, but we do offer online resources and advice that can be accessed at any time.What is your process for handling confidential or sensitive information provided by citizens?
We take the confidentiality of our clients very seriously. We have strict policies and procedures in place to ensure that any confidential or sensitive information provided by citizens is kept secure and only shared with authorized personnel on a need-to-know basis. We comply with all relevant data protection laws and regulations.Reviews
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Anita Short
Went to see a chap advising about Pensions, not state pension but private, he represented pension wise, quite helpful
24-05-2023
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james addison
Excellent work on Glenn's behalf
28-04-2023
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A A Pee
A help line service, that actually has a local area code, and an answering machine, monitored, every day, deserves 5 stars, just for this.
28-03-2023
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john millard
Citizenadvice aldershot high street, the volunteers are so good at all things that the people go into the centre even if you are reaving mad with worry about your own problems they are the go to place to put you in the right direction and save your life with good information and direction to move in.
28-02-2023
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jdr w
Friendly staff and very helpful
28-08-2022
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Lisa jayne Welford
28-06-2022
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Tracey Pace
Rubbish help never answer the phone
28-05-2022
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Eric
28-05-2021
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Mohammed Ibrahim
28-05-2021
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Alex Kennedy
The service is good, although it is a bit slow. As it is staffed by volunteers, this can be overlooked. The people are really friendly and although one has to initally fill out some paperwork, there is a reason why there is the need to do this. There has been some negative comments made here, but the service is run by people who really want to help others. The lady who saw me today was very nice - thank you. ***Update - These people are available to contact during COVID-19 and they were so nice, informative and generous with their time.*** Thank you.
28-05-2021
