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Citizens Advice Bureaus, Attorney Referral Services

Citizens Advice - Luton

Citizens Advice Luton is a non-profit organization that provides free advice and support to the local community. Their services include attorney referral, as well as guidance on a range of topics related to public sector and society, economics, and law. As part of the Citizens Advice Bureaus network, they are committed to helping individuals navigate complex legal and financial issues.

Introduction to Citizens Advice Luton

Citizens Advice Luton is a non-profit organization that provides free, confidential and impartial advice on a range of issues, such as debt, housing, benefits, employment, and consumer rights. The company has a rich history dating back to 1939 when it was established to provide support to people during World War II. Today, Citizens Advice Luton is unique in its commitment to helping those in need, providing a vital service to the community.

Services & Products

Citizens Advice Luton offers a wide range of services to help people navigate through life's challenges. They provide advice and support on issues such as debt management, housing, employment law, and consumer rights. The company also offers attorney referral services for those who need legal representation. Moreover, they offer educational workshops on various topics to promote financial literacy, digital skills, and overall well-being.

Location

Citizens Advice Luton is located in Community House, 15 New Bedford Rd, in the heart of Luton. The area is bustling with activity and is home to a variety of businesses, including retail stores, restaurants, and entertainment venues. The company is easily accessible by public transportation, with the Luton train station, bus station, and airport all within a 10-minute drive.

Benefits

Customers should choose Citizens Advice Luton because of their commitment to providing free, confidential and impartial advice to those in need. The company has a team of dedicated advisors who work tirelessly to help people navigate through life's challenges. Moreover, they offer educational workshops and attorney referral services, making them a one-stop-shop for all your advice needs.

Good to know

Customers should be aware that Citizens Advice Luton is a non-profit organization and relies on donations and funding to continue providing their services. Additionally, they operate on an appointment-only basis, so it's important to call ahead to book an appointment.

Reviews

Customers have praised Citizens Advice Luton for their professionalism, knowledge, and commitment to helping those in need. Many have noted the invaluable support and guidance they received from the team and have recommended the company to others facing similar challenges.

FAQ

What is your process for referring clients to attorneys?

Our process for referring clients to attorneys involves gathering information about the client's legal issue and then searching our database for attorneys who specialize in that area of law. We then provide the client with a list of attorneys who may be able to assist them with their legal matter.

How do you ensure the quality and expertise of the attorneys you refer to clients?

We ensure the quality and expertise of the attorneys we refer to clients by only referring clients to attorneys who are registered with the Solicitors Regulation Authority and who meet our standards for professionalism and experience. We also regularly evaluate the performance of the attorneys we refer to ensure they are meeting our clients' needs.

What are your fees for using your attorney referral services?

Our attorney referral services are free of charge to clients. We provide this service as part of our commitment to helping people access the legal advice they need.

How do you handle any issues or complaints that may arise between a referred attorney and client?

If any issues or complaints arise between a referred attorney and client, we encourage the client to speak directly with the attorney to resolve the issue. If the issue cannot be resolved in this way, we may provide mediation services or refer the client to another attorney who may be better suited to their needs.

Are your services free of charge?

Yes, our attorney referral services are free of charge to clients. We believe that everyone should have access to legal advice, regardless of their financial situation.

Reviews

  • A K

    Wasted my 2 hours for no reason. Guy seems lack of knowledge and angry. He wasn't even let me talk properly. Absolutely shocking service and poor mantality.

    16-06-2023
  • JustMy Opinion

    Unfriendly. First appointment the guy just stared at me like I was an alien. There is an absolute lack of privacy. So when you're discussing private matters you have to stand there with everyone listening even though they have private rooms they can speak to people in. I'm also at a loss as to what they actually help people with. They have specific knowledge on nothing and generalised knowledge on very little.

    18-05-2023
  • Shaheen Khan

    18-05-2023
  • Niyas Abdulla

    18-05-2023
  • Марія

    18-05-2023
  • Enayath Kabir

    Powerful 🇧🇩

    18-04-2023
  • Oma Yasin

    Such wonderful people. I needed help with my housing benefit. They act quickly and efficiently to sort it. God bless you all.

    18-03-2023
  • R W

    18-03-2023
  • shahalam miah

    18-02-2023
  • Tomasz KRASKA

    Great service

    18-02-2023