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Citizens Advice Bureaus

Citizens Advice - Drumchapel

Citizens Advice Drumchapel is a branch of the Citizens Advice Bureaus, located in Glasgow, Scotland. The organization provides free, confidential, and impartial advice to individuals on a range of issues, including benefits, debt, housing, and employment. Citizens Advice Drumchapel is committed to serving the public sector and society by providing accessible and reliable information to those who need it most.

Introduction to Citizens Advice Drumchapel

Citizens Advice Drumchapel is a non-profit organization that has been providing free and confidential advice to the residents of Glasgow, Scotland for over 40 years. The company was established with the aim of helping people resolve their problems and improve their lives. What sets this company apart is their commitment to providing impartial advice and their focus on empowering individuals to make informed decisions.

Services & products

Citizens Advice Drumchapel offers a wide range of services to help people with their problems. They provide advice and assistance on issues such as debt, housing, employment, welfare benefits, and consumer rights. Customers can also access their online resources, including fact sheets and guides, or attend workshops and training sessions.

Location

Citizens Advice Drumchapel is located on 195C Drumry Rd E, in the Drumchapel area of Glasgow. The area is a mix of residential and commercial buildings, with a variety of local businesses, including shops, restaurants, and cafes. There are also several parks and green spaces nearby, providing a peaceful retreat from the busy city. The closest public transportation options are the Drumry train station (0.3 miles), the Drumchapel train station (0.5 miles), and the Drumchapel bus station (0.2 miles).

Benefits

Customers should choose Citizens Advice Drumchapel because of their commitment to providing impartial and confidential advice. They have a team of trained advisors who are dedicated to helping people with their problems. They also offer a range of online resources and workshops to help people improve their skills and knowledge.

Good to know

Customers should be aware that Citizens Advice Drumchapel is a non-profit organization and relies on donations and funding to provide their services. They also have a limited capacity and may not be able to provide immediate assistance.

Reviews

Customers have praised Citizens Advice Drumchapel for their knowledgeable and friendly advisors, as well as their helpful resources and workshops. They appreciate the non-judgmental approach and the sense of empowerment they feel after receiving advice from the organization.

Amenities

  • amenity
    counselling
  • amenity
    legal advice
  • amenity
    financial advice
  • amenity
    accessibility
  • amenity
    online support
  • amenity
    community outreach
  • amenity
    referrals
  • amenity
    support groups
  • amenity
    education programs

FAQ

What types of issues does your Citizens Advice Bureau provide assistance with?

We provide assistance with a wide range of issues, including benefits, debt, employment, housing, and consumer rights. Our advisors are trained to help with any issue that affects our clients.

Are your services free of charge?

Yes, all of our services are completely free of charge. We are a charity and rely on donations to fund our work, so we never charge for any of our services.

Can your team assist with legal advice and representation?

While we cannot provide legal advice or representation, we can offer guidance and support on legal matters. We can also refer you to a specialist legal advisor if necessary.

How can I access your services - do I need to make an appointment?

You can access our services in a number of ways, including by phone, email, or in person at one of our offices. You do not need to make an appointment, but it is advisable to do so to ensure that an advisor is available to see you.

What qualifications and experience do your advisors have?

All of our advisors are trained and qualified to provide advice on a range of issues. They undergo regular training and are supported by a team of experienced managers. Many of our advisors also have specialist knowledge in areas such as debt or employment law.

Reviews

  • Maureen Mclaughlin

    23-05-2023
  • Latifah Jafar

    28-04-2023
  • Tiago Almeida

    I have no words to thankful, they were incredible, helpful and friendly. Helping my friend with his issue, everything is sorted Thank you so much, god bless you.

    28-02-2023
  • Fiona Macarthur

    28-11-2022
  • Toxic _A

    Excellent job

    28-07-2022
  • Gordon Brown

    Very helpful

    28-07-2022
  • Angus Copland

    Excellent service from my assigned counsellor (?) Although, changes in my circumstances, meant I didn't take my case further. Appreciate everything I was helped with though.

    28-05-2022
  • Andrew Webster

    Really nice staff who work in the office. Learned a lot from them.

    28-05-2022
  • Linda Cruickshank

    My now house LINda Cruickshank

    28-05-2022
  • Mustafa Mi

    Very friendly staff and very helpful... I really appreciate 🙏💛

    28-05-2021