Church Road Surgery
Church Road Surgery is a healthcare facility located in Birmingham, England. The practice is staffed by a team of experienced doctors, nurse practitioners, and surgeons who are dedicated to providing high-quality medical care to patients. In addition to offering medical services, Church Road Surgery is also committed to supporting the local community and congregations by providing access to chapels and churches. The practice values the importance of religion and faith in healthcare and strives to create a welcoming and inclusive environment for all patients.
Introduction to Church Road Surgery
Church Road Surgery is a healthcare company located in Birmingham, England. The company has a rich history of serving congregations and communities in the area. The purpose of the company is to provide medical care to patients in a compassionate and efficient manner. What makes this company unique is their commitment to incorporating faith and religion into their healthcare services, making it a welcoming and comfortable environment for patients of all backgrounds.Services & Products
Church Road Surgery offers a variety of healthcare services, including medical consultations with doctors, nurse practitioners, and surgeons. They also offer specialized services for patients with chronic illnesses, mental health issues, and women's health. Patients can buy prescription medications and medical supplies from the company's pharmacy, located on-site.Location
Located on Church Road in Sheldon, Birmingham, Church Road Surgery is situated in a bustling area with a variety of businesses and services. Patients can expect to find grocery stores, restaurants, and other retail shops in the area. The nearest public transportation options to the company are the 97 Bus, 900 Bus, and the Sheldon Railway Station, all within a mile of the location.Benefits
Customers should choose Church Road Surgery because of their commitment to providing quality healthcare services in a welcoming and compassionate environment. The incorporation of faith and religion into their services sets them apart from other healthcare providers in the industry.Good to Know
Customers should be aware that Church Road Surgery is a faith-based healthcare provider, and their services may incorporate religious practices and beliefs.Reviews
Customers have praised Church Road Surgery for their compassionate and personalized care. Patients have reported feeling welcomed and comfortable in the environment, and appreciate the incorporation of faith and religion into their healthcare services.FAQ
Are your nurse practitioners licensed and insured?
Yes, all of our nurse practitioners are fully licensed and insured to provide healthcare services to our patients. We prioritize the safety and well-being of our patients and ensure that all of our healthcare providers meet the necessary qualifications and standards.Can you provide testimonials from satisfied patients?
Yes, we have many satisfied patients who have shared their positive experiences with our healthcare providers. We are happy to provide testimonials upon request and encourage our patients to share their feedback with us so that we can continue to improve our services.What denomination or belief system does your church adhere to?
We are a healthcare provider and do not have a religious affiliation or belief system. Our focus is on providing high-quality healthcare services to our patients and ensuring their well-being.What types of services or events does your church offer?
We are a healthcare provider and do not offer services or events related to religious or spiritual practices. Our focus is solely on providing healthcare services to our patients.Are there opportunities for community involvement or volunteer work through the congregation?
As a healthcare provider, our focus is on providing healthcare services to our patients and we do not have a congregation or offer opportunities for community involvement or volunteer work. However, we encourage our patients to get involved in their local communities and support initiatives that promote health and well-being.Reviews
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Sonia Bettles
As a Consultant's secretary from a Hospital, I found it extremely frustrating and annoying that my call took 6:43 minutes to answer by reception but still cannot get hold of the secretary!
11-06-2023
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srovitto
Waiting for a result of an MRI since 20th February, waiting to have all my records. Waiting for a call from them this morning waiting waiting and had to call them 6 hours after to know there was no appointment anywhere to see a GP for a chest infection and an ear block.... So unprofessional and lack of empathy and care
28-05-2023
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Pristine Craft
Appalling service. Staff member are very unwelcoming and unapproachable. Every single time I went in person (over a whole year) I was met with condescending attitude, no basic common courtesy whatsoever, which makes me feel so uncomfortable and unwelcomed every time. Especially Amber (receptionist) - I honestly don’t know how she got a job as she can barely speak English, have strong condescending and patronising attitude and her tone is always raised. Also, I think she needs a hearing aid as I had to repeat myself over 3 times and she still didn’t got what I am asking - which clearly means she’s doing it on purpose. Imagine coming in to doctors to get some help and you have to deal with incompetent patronising and uneducated staff that wants to huff and puff and mumble profanity under the nose as soon as you turn your back to walk away. Her friend with washed off red greasy hair was reeking of fish and BO… like is it bad to expect just some decency and basic cleanliness in places like these? I’m absolutely appalled and shocked at the standards.
21-05-2023
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Jewel Sarker
Friday 12 May called the surgery for my sickness today 19 May still waiting for call
21-05-2023
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Khalid Shinwarai
One of the worst surgery
18-05-2023
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Looks Like
Not happy with fabricated service at reception or over the phone as they trick you over appointments. Ring in the morning, wait for ages and the response is "Oh! the appointments for the day have gone", there were only 60 appointments for 10k patients registered. Rather than providing solution, they want to run away. No time given for call back if by any chance you get appointment. Keep holding the phone whole day as the dear Dr can ring you anytime and you miss, you are gone. Also, if you are working full time, please don't get sick or feel need for appointment as is it not for you. * The services have definitely improved now (May 2023). Although the appointments are still hard to get but happy with other services.
18-05-2023
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r Cav
AMBER. There’s another one that had reddish hair and is overweight that is just as horrible - I honestly don’t understand how people who who extremely low communication skills and are very rude work in establishment like this? As soon as I walked in I was met with condescending attitude…. Even after I mentioned I deal with severe anxiety they didn’t took that into account and keep on pressuring me, over speaking and trying to rush me off from the line… very insensitive. It’s just not worth the hassle that it takes just to get through to the doctor. So please take into account this review and all the previous and DONT WASTE your time here. Even if you complain it goes nowhere. I had continuous issues with staff and when complained they find excuses every time so my point is Even if you complain it’s going to fall on dead ears So don’t waste your time and find better practice and if you do want to complain go to Ambasment! They will actually conduct an investigation because practice manage sends GENERIC complaint replies To everyone who complains - it’s honest a joke - the hole staff is in shambles .
18-05-2023
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Stich Queens
Absolutely Dreadful!!! Especially AMBER and other red haired overweight receptionist - have no clue what they talking about or doing as well as extremely poor communication skills - I had to drop off sample multiple times because the receptionist keep messing up the form - they just can’t print a correct form - seems like they are just undertrained and extremely incompetent. when I queried about the mistakes and mishaps they instantly become aggressive , patronising and condescending - and STILL wouldn’t explain why the issues keep happening but instead developed an attitude and deflect from the real issue… like kindergarten really. When spoken to practise manager they refuse to acknowledge my issues and blame it on me instead of receptionist like as if I fill the form lol it’s their fault the sample is not going to the right place. Either way manager refuses to move a finger and rectify any kind of issues concerning with the service receive and bluntly says if I don’t alike how I am being treated then I should find other practice…. Just awfull, inhumane and would stay away from this place. Please don’t waste your time and energy as they are just awfull , especially when you are vulnerable and sick they do not take anything like that Insta consideration at all….
18-05-2023
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Julie Jolley
Awful Surgrey my son rang for a emergency appointment as he is type 1 diabetic gave next day appointment we ended up calling a ambulance , I rang next day to cancel as he was in was hospital and the lady questioned how he got the appointment , I feel that it was no concern of hers to question how he got the appointment! my son could have died. you can never get appointments at this surgery terrible service.
18-05-2023
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Jayne Pierre
Always pleasant reception staff on phone and in person
18-03-2023
