Chunky Monkey
Chunky Monkey is a rustic furniture store located in Exeter, England. They specialize in furniture and interior design, offering a unique selection of pieces that are both stylish and functional. With a focus on quality craftsmanship and attention to detail, Chunky Monkey is the go-to destination for those seeking to add a touch of rustic charm to their home or office.
Introduction to Chunky Monkey
Chunky Monkey is a rustic furniture store located in Exeter, England. The company was founded in 2015 by a group of friends who shared a passion for furniture and interior design. Their goal was to create a unique shopping experience for customers who appreciate quality, handcrafted furniture. What makes Chunky Monkey unique is their focus on sustainability and their commitment to using locally sourced materials.Services & Products
Chunky Monkey offers a wide range of furniture and home decor products, including dining tables, chairs, sofas, and beds. They also offer custom furniture design services, where customers can work with their team of designers to create a one-of-a-kind piece that fits their specific needs and style.Location
Chunky Monkey is located in Weircliffe Park, a charming area in Exeter known for its mix of residential and commercial properties. In the immediate vicinity, customers can expect to find other small businesses, including cafes, boutiques, and art galleries. The area is easily accessible by public transportation, with the closest options being the St. James Park bus stop (0.2 miles), Polsloe Bridge train station (0.6 miles), and Exeter Central train station (1.1 miles).Benefits
Customers should choose Chunky Monkey because of their commitment to sustainability and attention to detail. All of their furniture is handcrafted using locally sourced materials, ensuring that each piece is unique and of the highest quality. They also offer custom design services, which allows customers to create a piece that is truly one-of-a-kind and tailored to their specific needs.Good to Know
Customers should be aware that because Chunky Monkey uses locally sourced materials, there may be slight variations in the color and texture of their furniture. Additionally, because all of their furniture is handmade, there may be slight variations in dimensions.Reviews
Customers rave about Chunky Monkey's beautiful furniture and exceptional customer service. They appreciate the company's commitment to sustainability and are impressed by the quality of their products. Many customers also note that the custom design services are a great option for those who want a unique piece that fits their specific needs.Amenities
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delivery -
in-store shopping
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online shopping
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gift card
FAQ
What types of materials do you primarily use to create your furniture?
At Chunky Monkey, we primarily use solid wood, reclaimed wood, and metal to create our rustic furniture pieces. We believe in using high-quality, sustainable materials to create long-lasting and durable furniture.Do you offer delivery and installation services for the furniture purchased?
Yes, we offer delivery and installation services for the furniture purchased. We understand that some of our pieces may be large and heavy, and we want to ensure that they are properly installed in your home.Can you provide any references or customer testimonials for your past work?
Yes, we have many satisfied customers who have left positive reviews and testimonials for our past work. We would be happy to provide references or direct you to our online reviews so you can see for yourself the quality of our work.Are custom orders or designs available, and what is the process for creating a custom piece?
Yes, we offer custom orders and designs for those who want a truly unique piece of furniture. The process for creating a custom piece involves discussing your ideas with us, providing any necessary measurements, and collaborating with us to bring your vision to life. We will keep you updated throughout the entire process to ensure that you are happy with the final product.What is your return policy for furniture that does not meet the customer's expectations?
We want our customers to be completely satisfied with their purchase, so we offer a return policy for furniture that does not meet their expectations. The furniture must be returned in its original condition within 30 days of delivery, and the customer will receive a full refund. We also offer a warranty on our furniture to ensure that it is free from defects in materials and workmanship.Reviews
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Kev Bickford
Thank you Jackie & Nigel for my beautiful Traditional Picnic Table. It is absolutely beautiful and solid, i am sure it will age lovely. As per normal you again have out done yourselves. Really pleased 😁👍 P.S. George loves it to 🙄🙄🙄
28-03-2023
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Martin
I ordered a bespoke AV cabinet to be made here. It took forever, but when it finally arrived, several of the measurements were completely wrong. They had not been able to follow basic measurements on a technical drawing. Apart from the mistakes, the actual quality of the furniture seemed good. They eventually agreed to remake the unit and provide a 'switchover'. After months of waiting, they eventually provided the replacement. When I had unpacked it, I found the mistakes were even worse than the first time, with cut-outs not being made where they should have been, poor quality joins, and a worse finish. They had clearly made less effort with the replacement than they had with the original. Having made mistakes the first time, my job should have taken priority, and not only should it have been correct the second time, but it should have been absolutely amazing. Instead, the whole thing had been an inconvenience for them to have to remake - what an attitude! In the end, unfortunately, I had to pay for their mistakes myself, because this was preferable to having to deal with these people any longer. Just to arrange to have the replacement taken away would have taken weeks and weeks. After so many months of inconvenience, I had had enough, and eventually broke ties with them. Perhaps this is what they had hoped for from the day they took the money. Basically they are incompetent, show no attention to detail whatsoever, and have no idea how to treat the customer. The bottom line is: they were satisfied for a customer to have paid for substandard work, and to be left with a product that was not what they had paid for. Response to the owner, who has replied to me by writing a positive review of their own company: I am not surprised that you have no record of making my AV cabinet. I expect your record keeping is much the same as your furniture making...and your customer service. By responding to me, in this way, you have only further demonstrated that my review is obviously accurate. For all those who see this review in future, I shall attach a photo here (taken from a video on the day that this cabinet went into a skip). It will then be clear that I did not accidently review the wrong company, as you have foolishly suggested.
28-03-2023
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Jackie Plowman
Martin - I think you have made a mistake with your poor Google review and I believe that you have the wrong company. For one, we have no record of making an AV/TV unit for you and secondly, you would never need to unpack our furniture. All furniture, without exception, is delivered by us. I am sorry that you have had a poor experience - perhaps come to Chunky Monkey Forever Furniture next time.
28-02-2023
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Pat Ranger
28-01-2023
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Jason Roberts
These guys made a simply stunning, large coffee table for our lounge. We couldn’t be happier with the result. Highly recommended.
28-05-2022
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Chris Hopton
Recently bought a bed from the team here. Service was top-notch, product is of highest quality & workmanship and installation was quick and painless. Highly recommend these guys for bespoke, made to last furniture 🙂👏
28-05-2021
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Paul Harrison
Amazing service. Thank you Nigel for sorting our beautiful bench out.
28-05-2021
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The king Artur
28-05-2020
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Mike Hope
Amazing stuff, absolutely love it!
28-05-2020
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Stan Gregory
28-05-2019
