Christies Direct
Christies Direct is a pet supply store located in Ballymoney, Northern Ireland. They offer a wide range of products for pets including food, toys, grooming supplies, and more. With a focus on quality and customer satisfaction, Christies Direct is a go-to destination for pet owners in the area.
Introduction to Christies Direct
Christies Direct is a pet supply store located in Ballymoney, Northern Ireland. The company was founded with the purpose of providing high-quality products for pets and their owners. They have been in business for over 25 years, and their experience in the industry has allowed them to become a leader in the pet supply market. What sets Christies Direct apart from other companies in the industry is their commitment to providing excellent customer service and their dedication to sourcing and providing unique and innovative products for pets.Services & Products
Christies Direct offers a wide range of services and products for pets and their owners. They specialize in grooming products, including clippers, blades, scissors, and shampoos. They also offer a variety of other pet supplies, such as toys, beds, and food. In addition, they provide a range of training and educational resources, including online courses and tutorials.Location
Christies Direct is located on Finvoy Road in Ballymoney, Northern Ireland. The area is primarily residential, but there are also several businesses in the area, including other pet supply stores and veterinary clinics. The closest public transportation options are the Ballymoney Bus Station, which is 1.3 miles away, the Ballymoney Train Station, which is 1.4 miles away, and the Ballymoney Taxi Stand, which is 1.1 miles away.Benefits
Customers should choose Christies Direct because of their dedication to providing high-quality products and excellent customer service. They also offer a wide range of products, including unique and innovative items that cannot be found at other pet supply stores. Additionally, they offer a variety of training and educational resources, which can be helpful for pet owners who want to learn more about their pets' care.Good to know
Customers should be aware that Christies Direct primarily serves customers in the United Kingdom and Europe. They do offer international shipping, but shipping times and costs may vary depending on the destination.Reviews
Customers have consistently praised Christies Direct for their high-quality products, excellent customer service, and knowledgeable staff. Many customers appreciate the range of unique and innovative products that are available at the store. Overall, customers have had positive experiences shopping at Christies Direct and would recommend the store to others looking for pet supplies.Amenities
-
grooming services
-
pet food
-
pet toys
-
pet accessories
-
pet clothing
-
pet beds
-
pet treats
-
pet supplements
-
pet leashes
-
pet collars
-
pet crates
FAQ
Do you offer a loyalty program for frequent customers?
Yes, we do have a loyalty program for our frequent customers. Customers can earn points on their purchases that can be redeemed for discounts on future purchases.What type of products do you carry for my specific pet's needs?
We carry a wide range of products for various types of pets, including dogs, cats, birds, and small animals. Our products include food, treats, toys, grooming supplies, and other accessories. We also have specialized products for specific needs such as sensitive skin, dental health, and weight management.Do you have a return policy for pet food and supplies?
Yes, we have a return policy for pet food and supplies. If you are not satisfied with your purchase, you can return it within 30 days for a refund or exchange. The product must be in its original packaging and in new condition.Can you offer advice on pet health and nutrition?
Yes, our staff is knowledgeable and trained to offer advice on pet health and nutrition. We can provide recommendations on the type of food and treats that are best for your pet's needs and can also offer guidance on grooming and other pet care topics.Do you have any specials or promotions currently available?
Yes, we regularly offer specials and promotions on our products. These can include discounts, free gifts, and other offers. You can check our website or social media pages for the latest deals or sign up for our newsletter to receive updates on promotions.Reviews
-
Mary Trainor
Brilliany fot getting suplurs yo beginvgrooming my show dogs
18-05-2023 -
Melissa Baker (Scruffy2FluffyDogGroomers)
Website easy to use, speedy deliver, whenever I have had issues with delivery or items customers service have been very helpful.
18-02-2023 -
Shell Donaldson
Sadly the customer service at Christie’s is dire. Sold me a faulty dryer, had to email multiple times and resort to a public comment on FB to get a response. They tried to make me pay the return postage, had to remind them of UK distance selling laws and they sent a courier (never arrived, had to rearrange), only collected one package and refused to take the other, had to sort that. 3 weeks they’ve had the dryer and still no refund, I’ve explained how badly I need the equipment replaced so I can work and they just don’t care. Using a ‘system update’ as an excuse, but from talking to others they’ve been using this excuse for months now. It’s a pity as their product range is great and I probably would have bought another dryer from them but after this unpleasant fiasco I wouldn’t purchase anything else from them. Still waiting on my refund of £461 , I suppose ill need to contact trading standards now as I’m at a loss as to what to do from here. Do better guys, this isn’t a fair way to treat your customers.
18-02-2023 -
Andy Noon
Excellent customer service.
18-02-2023 -
Kevin McAleese
18-11-2022 -
Edward Collins
Christies Direct are a benchmark company for pet grooming products, prices, quality, customer service, and communication. Their greatest asset is their staff, all of whom are pleasant, polite, helpful, knowledgeable and dedicated. I am glad to have been one who have benefited from such attributes. Despatch and delivery speedy and reliable.
18-11-2022 -
Mr & Mrs Lane
Unfortunately nothing but problems from this company. I've given them the benefit of the doubt and ordered a few times but every time there's seems to be an issue that they are unwilling to resolve. Ive lost so much money through using them and all they ever say is that they will 'pass on my feedback'... not a company that cares about its customers or their issues. I won't be ordering from them again, will stick to the other companies that I've never had issues with.
18-11-2022 -
Astrid Van Riet
Ordering from Belgium from a non-EU country for a business is not easy. I contacted the service team and they helped me out. Wonderful service!
18-10-2022 -
Karl Martin
So far after buying about 6 different products over 4 orders, everything has been great. The only issue is items take about 5 days to arrive on average. Slow delivery
18-08-2022 -
Carol Williams
Excellent customer service and advice
18-06-2022