Chocolate Works Care Village
Chocolate Works Care Village is a company based in York, England that specializes in the production of chocolate and operates chocolate factories. In addition to their chocolate production, they also provide healthcare services such as nursing homes and retirement homes. The company is committed to maintaining high standards of hygiene and undergoes regular sanitary inspections. They are also involved in the food and beverage industry and are dedicated to providing quality products. Chocolate Works Care Village is committed to the healthcare and medicine sector and serves the public sector and society.
Introduction to Chocolate Works Care Village
Chocolate Works Care Village is a unique company that combines the love of chocolate with healthcare and senior living. Founded in 2015, the company's purpose is to provide a warm and welcoming community for seniors while incorporating the joy of chocolate-making. What makes Chocolate Works Care Village stand out is their commitment to providing a high-quality and safe living environment for their residents while also indulging in the sweetest of treats.Services & products
Chocolate Works Care Village offers a range of services to their residents, including nursing care, assisted living, and retirement living options. Additionally, they provide an on-site chocolate factory where residents can participate in chocolate-making classes and enjoy the delicious treats. Customers can also purchase their unique chocolates from the on-site gift shop.Location
Located on Bishopthorpe Road in the heart of York, England, Chocolate Works Care Village is surrounded by beautiful greenery and historic buildings. The area is bustling with activity, and customers can expect to find a mix of residential homes, small businesses, and restaurants. The closest public transportation options are the York Train Station (1.2 miles), the York Bus Station (1.3 miles), and the Micklegate Bar bus stop (0.2 miles).Benefits
Customers should choose Chocolate Works Care Village because of their commitment to providing a safe and enjoyable environment for their residents. The company undergoes regular sanitary inspections to ensure the safety and cleanliness of the facility. Additionally, the on-site chocolate factory provides a unique and fun activity for residents, promoting a sense of community and engagement.Good to know
Customers should be aware that Chocolate Works Care Village is primarily a nursing and retirement home, and not a traditional chocolate factory. While they do offer chocolate-making classes and have an on-site gift shop, their main focus is on providing a high-quality living environment for their residents.Reviews
Customers have raved about the warm and welcoming community at Chocolate Works Care Village. Many have praised the staff for their attentive and compassionate care, while others have enjoyed the unique chocolate-making activities. Overall, reviewers have found the company to be a wonderful and fulfilling place to live.Amenities
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customized chocolate -
chocolate gift box
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delivery service
FAQ
How often do you recommend inspections be conducted?
We recommend inspections to be conducted on a regular basis, at least once a year, to ensure the highest level of sanitation and safety for our residents and customers.Can you provide references from past clients?
Yes, we can provide references from our past clients who have experienced our high-quality care and chocolate products. Please contact us for more information.What is the staff-to-resident ratio?
Our staff-to-resident ratio varies depending on the needs of our residents, but we ensure that we have enough qualified staff to provide the best care and attention for each individual.What is your process for ensuring the freshness and quality of your chocolate products?
We use only the highest quality ingredients and follow strict production processes to ensure the freshness and quality of our chocolate products. We also conduct regular quality control checks to ensure that our products meet our high standards.Are there any additional fees or hidden costs that patients or their families should be aware of?
We are transparent about our fees and do not have any hidden costs. Our pricing is based on the level of care and services required, and we provide detailed information about the costs involved before any agreement is made.Reviews
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Matya Dodd
*Springfield, whoever is in charge of admissions, disgusting way they handled my grandmother’s need for care. Shouldn’t be working in “care”. Have reached out to the home however had no response.
28-01-2023
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Alex Stafford
after having worked there for quite some time thinking it was a lovely place to work turn. it did not used to be so bad but thay seem to just keep making worse and worse decisions and i want to help people and make there life better not watch them suffer and i know thats hard in this setting but thay should do more for the residents from the top not the bottom as the staff are super pressurised on an unfair level and you always doing way more than you should with no help or very minimal help. make your own judgment as im sure you will i feel sorry this is true x
28-11-2022
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Stan Chaplin
Be lovely if someone could answer the phone… Too much to ask?
28-06-2022
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helen rasmussen
I would call this the chocolate works scare village. My dad was there for a few months he was totally bed ridden and was fully dependent on staff. Dad hated it and even threatened to put a pillow over his head. His personal belongings kept going missing for eg. His razors and blades, his 4 wheel walker, his body wash, his dentures. These were never found and no effort was made to find them. These are expensive and I was constantly having to replace his toiletries. He was constantly filthy with stale food all Over him. Many times I would visit he would be wearing another residents clothing. Even though he had loads of clothes of his own. His own clothes were being used on other residents the labels on dads clothes had been cut out. I was walking down the corridor and could see dads t shirts in the clean washing outside another residents room. Dads clothes are very distinctive bright colours so easily recognisable. They didn’t shower him from April till July. The bathroom wasn’t big enough for a shower chair. I asked for him to be showered at another facility but these requests were ignored. The food was terrible dad said. He lost a lot of weight as he wasn’t eating. I was taking food in for him when I could. He was told by staff to stop pressing his buzzer. He was also told to stop using too many pads as they had no room to store them. He was also told to stop snitching to his daughter. He was petrified. I have now moved him to Connaught Court, Fulford. He is a different man and back to his old self. I understand that the chocolate works were short staffed but there is no need to treat my dad that way. He has all his faculties and he knew exactly what was going on. They would leave him for more than an hour after he pressed his buzzer needing a pad change. He wanted to keep his independence by using a urinal bottle with help to my disgust he was told to pee in the pad they were too busy. Sorry I wouldn’t put an animal in there. My dad and I have been through hell the trauma on us both has been horrific. We still suffer with this trauma today . Thank god i moved him. Don’t recommend this place at all
28-05-2022
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Caitlin Thomas
my grandad is currently been cared for here. they are so brilliant with him and he has settled so well now! all the staff are amazing and very friendly!
28-05-2022
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michael archer
The place is well kept and clean the caring staff are first class
28-05-2019
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SIMON LUMB
28-05-2019
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Brian Murray
Visited my father in law on a number of occasions. The atmosphere was very warm and welcoming and the staff have been very helpful and caring.
28-05-2018
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B Murray
My father is staying here and it’s more like a 5 star hotel than a care home. The decor is tasteful and everything is in keeping with the Art Deco period. The staff are fantastic and show care and respect to all the residents. I am confident that my dad is well looked after and that maintaining quality of life is at the heart of the values of this place.
28-05-2018
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Sithokozile Nyoni
Worked at this place it's amazing
28-05-2018
