Chisholm Hunter

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Reviews

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  Alan Robinson

  Visited this store on bank holiday Monday to buy anniversary gifts. We were served by Julie who could not have been more helpful. I'm not the most decisive person and took a long while to decide what to buy but Julie's helpfulness, patience and knowledge was unwavering. Nick also helped with our purchase and was very helpful. Excellent service, fantastic range and very fair prices. Well done!

  03-06-2023
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  James Letton

  Recently purchased a luxury watch from Chrisholm Hunter Bluewater. Nick Farrant provided an excellent sales and customer service process. He was extremely knowledgeable about the watch brand, very patient throughout and when I wanted to exchange my watch for a different model (which was entirely down to my own preference) he was quickly able to facilitate and made no issue of doing so. It's very rare in my experience to come across a dealer with such a passion for the job. My whole experience at the shop was positive and much more personal than other jewellers/authorised dealers. Will definitely consider buying from the shop again.

  27-05-2023
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  Jodie Lands

  Went into branch today after seeing a ring in the window that I liked. From the second I was approached I had nothing but exceptional service. The ladies I dealt with were so lovely and the service was exceptional. Really attentive to me and my husband. My budget wasn’t a lot at all but yet I was made to feel really welcome and special. Excellent customer service and the staff were amazing there was no pressure at all, listening to my needs & my budget. I couldn't recommend this store enough even another lady working there popped over and had a chat. Exceptional service and I will most definitely be returning. Thank you again. They deserve more than 5 stars! x

  17-05-2023
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  Ekrem Hassan

  I recently visited the bluewater store looking for engagement rings. The staff were both friendly and patient when showing us around the store and bringing out all the options and explaining the qualities of each. I felt comfortable when browsing and purchased the perfect engagement ring. A big thank you to Molly and Sam, I will be sure to recommend this store to family and friends.

  17-05-2023
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  The Edge

  Fantastic service from Nick and Adam. Very knowledgeable and extremely helpful. Nothing was to much trouble!

  17-04-2023
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  Tony Johnson

  I was very impressed with the Chisholm Hunter store at Bluewater. I was made to feel very welcome and their staff were knowledgeable and friendly .I wanted an Hamilton Khaki, but was undecided about which model to go for. The sales adviser was extremely helpful and patient while I tried different watches on. I had a great buying experience there and would highly recommend this store to all watch enthusiasts.

  17-03-2023
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  J Awc

  17-02-2023
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  Sean M

  I visited the Bluewater store and my first impression of the luxurious and classy decor and displays was good. I was greeted by Chris who offered me a seat and refreshments. Chris was polite, professional, and very knowledgeable. I had never owned an automatic watch and Chris explained the benefits and differences of watch movements that really helped me make my decision to purchase the watch I did. I felt I had received the same 5 star treatment whether I was spending £500 or £5000 and that was thanks to Chris. I didn't feel rushed to make a decision in fact it was the complete opposite as Chris was patient and answered all my questions. I would like to acknowledge and thank Chris for making my watch purchase something special rather than a mundane experience. I would certainly return again in the future.

  17-02-2023
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  Furkz

  So I was after a Tudor Back Bay Pro watch so I went online hunting. I came across the Chisholm Hunter website and it instructed to get in touch. So I headed over to the chat button and was welcomed by Dustin Kirk “Dual Site Manager” if they had one in stock and they did. Straight away I politely asked to call me, which was great and I paid in full for the item (This was a Saturday). I was instructed by DK that I would receive a receipt for my purchase within a few hours, on Monday I would get a DHL tracking number and finally would receive my watch on Tuesday. Came Tuesday and I was patiently but over excitedly awaited the delivery for my watch. Around halfway through the day remembered I never received any tracking info. So I contacted Dustin again through email. Who replied with his logistic department is looking into it and will get back to me. He never got back to me. On Wednesday disappointingly I emailed Dustin again because he never got back to me. He replied saying there’s been an error and his dispatch team are looking into it and will get back to me. I’ve worked in retail myself and I know this is a common trick to set someone up for some bad news when they’ve messed up. So I replied again asking for an honest resolution or delivery of my watch within 24 hours. Which would make it Thursday, 2 days before Christmas. So Thursday comes around and guess what still no watch. But I do finally get a reply from Dustin. He’s now saying there’s a stock error and I wouldn’t be getting the watch but a refund within 24 hours. No apology or anything. Just an explanation 2 days before Christmas. What do I do now? So I would highly recommend staying away from the dishonest and embarrassing organisation that is referred to as Chisholm Hunter and the liar that is Dustin Kirk. I’m honestly discombobulated and perplexed to how a retail company with presence in large malls can act like this and behave like this when they are “trying” to retail luxury goods. Also remember Dustin is a credited “dual site manager”. Thank you for ruining our Christmas. Dustin Kirk and Chisholm Hunter

  17-01-2023
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  Becky Bradford

  Friendly helpful staff . Was served by Emma. Went above and beyond to help us with our purchase 😊

  17-12-2022