Chesterfields Direct
Chesterfields Direct is a UK-based company that specializes in furniture and interior design. They offer a wide range of products, including bedroom and office furniture, and have a reputation for high-quality craftsmanship. With a focus on customer satisfaction, Chesterfields Direct is a popular choice for those looking for furniture stores and shops in the UK.
Introduction to Chesterfields Direct
Chesterfields Direct is a company based in Rochdale, England that specializes in furniture and interior design. The company was founded with the purpose of providing high-quality furniture to customers in the UK and beyond. What makes Chesterfields Direct unique is their focus on traditional Chesterfield sofas and chairs, which are handmade using only the finest materials.Services & products
Chesterfields Direct offers a wide range of furniture products, including bedroom furniture and office furniture. Their specialty, however, is their collection of Chesterfield sofas and chairs, which come in a variety of styles and colors to suit any taste. In addition to their furniture, Chesterfields Direct also provides design services to help customers create the perfect look for their home or office.Location
Chesterfields Direct is located in the Shawclough Trading Estate in Rochdale, England. The area is home to a variety of shops and businesses, including other furniture stores. Customers can expect to find a range of dining options in the area, as well as easy access to public transportation. The three closest public transportation options are: Shawclough Road bus stop (0.1 miles), Shawclough Way tram stop (0.5 miles), and Rochdale train station (1.2 miles).Benefits
Customers should choose Chesterfields Direct because of their commitment to quality and customer service. Each piece of furniture is handmade using only the finest materials, ensuring that customers receive a product that is both beautiful and long-lasting. Additionally, the company's design services can help customers create a unique look for their home or office that reflects their personal style.Good to know
Customers should be aware that while Chesterfields Direct specializes in traditional Chesterfield sofas and chairs, they also offer a range of other furniture products to suit any taste or style. Additionally, the company offers financing options for customers who need to make a large purchase.Reviews
Customers rave about the quality of the furniture and the excellent customer service provided by Chesterfields Direct. Many reviewers note that the handmade furniture is well worth the price and will last for years to come. Some customers mention that the delivery process can be a bit slow, but overall, most customers are extremely satisfied with their experience with the company.Amenities
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delivery -
customization
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financing
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free design consultation
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online shopping
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delivery tracking
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warranty
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gift cards
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free returns
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discounts
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design service
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consultation
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returns
FAQ
What types of bedroom furniture do you offer?
We offer a wide range of bedroom furniture including beds, mattresses, dressers, nightstands, wardrobes, and more. Our furniture comes in various styles and materials to fit your preferences and needs.Do you offer a warranty or guarantee on your bedroom furniture products?
Yes, we offer a warranty or guarantee on all of our bedroom furniture products. The length and terms of the warranty may vary depending on the specific product, so please inquire with our staff for more information.What types of office furniture do you offer?
We offer a variety of office furniture such as desks, chairs, filing cabinets, bookcases, and more. Our office furniture is designed for both home offices and professional workspaces, and comes in different styles and sizes to fit your specific needs.Do you provide delivery and installation services?
Yes, we provide delivery and installation services for all of our furniture products. Our staff will deliver your furniture directly to your home or office and install it for you, ensuring that everything is set up correctly and to your satisfaction.Do you offer financing options for larger purchases?
Yes, we offer financing options for larger purchases. Our financing options are designed to help you afford the furniture you need, with flexible payment plans and competitive interest rates. Please speak with our staff for more information about financing options.Reviews
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Christopher Hutton
Fabulous service from start to finish, no quips at all. My chair is a stunning piece of craftmanship and I am absolutely delighted with it, thank you so much.
17-05-2023
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shiraz kiani
Ideal destination for proper chesterfields
17-11-2022
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Carol-Ann Harvey
I ordered the Royale two seater and two club chairs in antique blue. I was well impressed when it arrived. Very well made and was delivered with care . Thank you chesterfield direct very happy indeed with my suite
17-11-2022
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Christopher White
They sell hight quality, high price furniture. Unfortunately the club chair I purchased as part of a set is marked I sent in picture and was told it was probably due to a scar the animal had when alive. And that they wouldn’t do anything. I still stand by the fact that better quality control would have stopped this. I would have expected this better control considering the prices they charge.
17-07-2022
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Teresa Ashton
Exceptional service. I ordered the Burlington leather sofa. Karen and the delivery men were really helpful. I would highly recommend this company to anyone looking for excellent leather products. Thanks everyone. Very happy customer.
17-06-2022
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william gilfillan
Was disappointed with after sales told pleats coming out was leather stretching. Recorded inspection teams comments which totally contradicted Mike Lesters response. Suite was only 1 month old. They were upset because I had a recording of the inspection team saying it wasn’t right. Contacted witch and followed there advice got a full refund as suite was not of merchantable quality . Mike Lester tried to claim it was a communication error. Still have the recording which I can gladly post. Was only after taking witch advice that they changed there attitude. By offering to repair or refund not out of any customer care . Beware.
17-06-2022
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Charles Green
We were kept fully informed of the progress on delivery date, especially due to the delays caused by the pandemic, but the waiting time was not as long as we expected. The delivery men were excellent, placing the suite exactly where we wanted it. Our sincerely thanks to Dave and Dave (delivery nmen) and Sharon (for the update emails)
17-06-2022
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Romi Singh
I am now hesitant to buy sofas from here after reading some of the bad reviews. Sofas are expensive and customers deserve good after sale service. It appears that the owner Sharon hasnt been given good feedback either which doesnt help as the owner needs to be more understanding. Please improve your customer service first; product quality and good customer service needed at all times before and after sales. Nevertheless the pictures of the sofas and range of products appears to be good on your website.
17-06-2022
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margaret peplow
I would like to thank Chesterfield Direct for my beautiful sofas. They were very helpful from start to finish and the sofas are amazing really nice quality. I will be ordering a Queen Anne Chair. I was so impressed. I did not see the sofa beforehand so bought blind but I would give this company top marks in every aspect . Really Pleased
17-06-2022
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Garima Sugand
UNCOMFORTABLE SOFA & HORRIBLE SERVICE After visiting their showroom (which is almost 4 hours drive from my place) and discussing everything in detail with the staff I ordered a 3 piece suite. I really liked the firmness of seats after sitting on their showroom sofas. Now the catch is when they send you sofa at your home, the seats are super soft and fluffy which keeps slipping out when somebody is sitting on it and also makes them extremely uncomfortable to sit. Not good for ones back too. Worst part is their horrible after sales services. So please beware when you invest on an expensive sofa from them. Initially I was told by Mike that they gonna replace them free of cost but I will have to wait another 5-6 weeks for manufacturing process of new firm seats as they are not receiving supplies on time. After chasing them for more then the time given, I was sent 4 old, shabby, groase seats which was a big shock for my whole family as nobody would like to have anything used and unhygienic at their home during this corona time. We actually thought that it must be a mistake and cald them to explain the situation for which I got a very vague reply from Jen to call back after 2 pm as Mike is only available at that time. So I also sent them an email with pictures attached as a proof. To my surprise I never got any call back from them and I kept calling to get hold of Mike for another 3-4 days. Then on 4th day Jen told me that she has confirmed with her boss, it was a mistake and they gonna send me the new seats the following week and these old seats were sent as a temporary replacement until they manufacture the new ones. This made me hopeful again to wait for another week as I was not able to enjoy my sofa since it came in January 2021. Unfortunately after few minutes on same day, I got another call from an arrogant and rude lady named Sharon who seems to be the owner. She dint even bother to acknowledge the situation and told me that we sent new seats from our side and not responsible for what you received. She told me that this rubbish is worth £200 and we are not going to send you another one. Out of confusion I called the showroom again to confirm what's happening. Finally Jen told me that she has also been told the same thing by Sharon and what she says is final. I requested them to investigate this and check the pictures but Sharon dint want to as she knew what she sent and they were not new. So this a place where people are not true to their words. Nobody knows whats happening and there is no clear communication between staff. Nobody ever mentioned that we have any option to choose a seat type according to firmness. Even when you place an order online there is no option to choose a seat type of your preference. Please don't go by what you see in the showroom as what you gonna receive will be different. That's how they make their profit by misleading people into buying unreal stuff.
17-06-2021
