Chess ICT
Chess ICT is a leading telecommunications service provider based in Alderley Edge, England. They offer a wide range of services to meet the needs of businesses and individuals, including telephone services and telecommunications solutions. With a commitment to providing reliable and high-quality services, Chess ICT is a trusted partner for businesses and individuals looking for telecommunications solutions.
Introduction to Chess ICT
Chess ICT is a telecommunications service provider based in Alderley Edge, England. The company was founded with the aim of providing high-quality and reliable services to its customers. What makes this company unique is its commitment to delivering personalized solutions that meet the specific needs of its clients.Services & Products
The company offers a wide range of telecommunications services, including telephone lines, broadband internet, mobile phones, and business telephone systems. Customers can also purchase a variety of hardware and software solutions to support their communication needs.Location
Chess ICT is located in Bridgford House, Heyes Ln, Alderley Edge SK9 7JP, United Kingdom. The area is known for its upscale shops and restaurants and is a popular destination for tourists. Customers can expect to find a variety of businesses in the area, including boutique shops, cafes, and hotels. The nearest public transportation options are the Alderley Edge train station, which is 0.5 miles away, the Wilmslow train station, which is 3.5 miles away, and the Manchester Airport, which is 6 miles away.Benefits
Customers should choose Chess ICT for its commitment to providing reliable and personalized telecommunications solutions. The company's team of experts is available to help customers select the right services and products for their needs and to provide ongoing support to ensure that everything runs smoothly.Good to Know
Customers should be aware that Chess ICT is committed to protecting the privacy and security of their data. The company uses the latest cybersecurity measures to ensure that customer information is kept safe from unauthorized access.Reviews
Customers have praised Chess ICT for its excellent customer service and its commitment to delivering reliable and high-quality services. Many have noted that the company's team of experts is knowledgeable and helpful and that they are always available to answer questions and provide support.FAQ
What types of telecommunications services do you offer?
We offer a variety of phone services, including landline and mobile phone plans with different data and calling options.What is the coverage area for your network?
Our network coverage extends throughout the United Kingdom, providing reliable service to our customers wherever they are located.Reviews
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ben musgrave
Tired to contact this company but just could not get a reply .
03-06-2023
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James whiffin
Can't speak to anyone on a phone. Customer Portals,options that aren't what you want. Customer tickets. Call backs in 24 hours. What a shambles.
17-05-2023
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Liv Uttley
17-05-2023
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ryan flamson
always check your addition costs. on a £17 a month deal , was a long time customer , all of a sudden i noticed i was being billed £5.66 for paper invoices that i have never even received, due to this i cancelled my direct debit because of the additional charges , still not receiving and form of invoice i got late payments times 2 (£50) and a £6 fee for no longer using direct debit. disgraceful. after 40 plus phone calls got through to someone who said they woulf call me back, after 21 days still no call back. worst company i have ever worked with in a 25 year career
17-04-2023
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Steve Moffat
Excellent Account Manager (Chris) - first class. IT is full of messy issues - that’s life! - and so far I’ve found Chess ICT to be really positive……. And - update - new Account Manager (Shazad) is extremely professional.
17-04-2023
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Darren
Very poor Service, never reply to emails, contacting them is impossible, Staff turnover is high, Completion of orders takes over 6 months. Looking to move back to BT now. They have more support and can handle orders better.
17-04-2023
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Danny McLaughlin
Avoid like the plague. It would be a zero rating but this is not possible. Exactly like the other reviews. Issue after issue and its never their fault. There is an issue which they have been dealing with for nearly 2 years now. Just go direct with BT, as this is all they do.
17-03-2023
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K Vaghasiya
Avoid avoid avoid signing any contract with this lot, even for free i would say. Ridiculous bad company. Been customers of them for few years. They increased bill from 35 to 70 in one contract. In another contract, gone from 25 to 90. They just keep passing around like football and you just loose hope at the end . No one listens and worst management to sort out any issue. These lot is just a joke.
17-03-2023
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Henry Churchill
Some very shady and not particularly customer focused/honest business practices. Would strongly advise any against using any of their services. -- update, no contact from any one in the Chess customer experience team. So seems like again being let down
17-02-2023
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Stuart Fraser
Absolute disgrace of a company had chess for my company but have left . Now sending email after email basically wont listen to emails stating we have left and not to contact us again but still email after email and sending invoices for nothing . Anyone thinking of joining them don't bother stay well clear .
17-02-2023
