Chelmsford Post Office
Chelmsford Post Office is a government-owned facility located in Chelmsford, England. They offer a variety of services, including passport applications and other federal government-related tasks. As a part of the public sector and society, Chelmsford Post Office is committed to providing efficient and reliable services to its customers.
Introduction to Chelmsford Post Office
Chelmsford Post Office has been serving the community since it was established by the Federal Government in the United Kingdom. Its purpose is to provide postal and passport services to the public. What makes this company unique is its commitment to providing quality services to its customers.Services & products
Chelmsford Post Office offers a wide range of services, including postal services, passport applications, and other related services. Customers can also buy postage stamps, envelopes, and other office supplies.Location
Chelmsford Post Office is located at 73-75 High St, Chelmsford CM1 1EJ, United Kingdom. The area is bustling with activity and there are many businesses nearby, including cafes, restaurants, and retail stores. Customers can easily access the post office by public transportation. The three closest public transportation options are Chelmsford Station, Chelmsford Bus Station, and Chelmsford Rail Station, all within a 10-minute walk.Benefits
Customers should choose Chelmsford Post Office because of its commitment to providing quality services. The company's staff is knowledgeable, helpful, and friendly, and always willing to assist customers with any issues they may have.Good to know
Customers should be aware that Chelmsford Post Office has strict guidelines regarding passport applications. It is recommended that customers follow these guidelines carefully to avoid any delays in the application process.Reviews
Customers have praised Chelmsford Post Office for its excellent service and knowledgeable staff. They appreciate the convenience of having a post office nearby and the ease of completing their passport applications there.Amenities
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parking -
wheelchair accessibility
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security
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wi-fi
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post office
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atm
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public transportation
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appointment booking
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online services
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cash payment
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credit card payment
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notary service
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document authentication
FAQ
What documentation do I need to bring in order to get a passport?
To apply for a passport, you will need to bring your current passport (if you have one), two recent passport photos, and original copies of your birth certificate and any name change/deed poll documents. You will also need to bring a completed application form and payment for the passport fee.Can I make an appointment or do I need to come during specific hours?
You can make an appointment to apply for a passport at our Chelmsford Post Office location. Appointments can be made online or by phone. However, we also accept walk-in customers during our business hours.How long does it typically take to receive a new passport?
It typically takes 3 weeks to receive a new passport. However, you can choose to pay for expedited services to receive your passport sooner.Do you offer expedited services for customers who need their passport in a hurry?
Yes, we offer expedited services for customers who need their passport in a hurry. You can choose to pay for the one-week Fast Track service or the one-day Premium service.What specific services does your Federal Government Office offer to the public?
As a post office, we offer a variety of services to the public, including passport applications, postal services, and banking services. We also sell postage stamps and provide mail forwarding and holding services.Reviews
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Caroline Hamam
Always understaffed. Everything takes ages. Unreliable. Management clearly doesn’t care what goes on in this branch.
30-04-2023
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Steve Cuthew
Dreadful service must have the worst manager on this planet. Better signage for Foreign Exchange queue and friendly staff would improve matters. The only worst comparable service I’ve ever experienced is the UK help desk for Google Nest Thermostat’s which is truly atrocious.
28-04-2023
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Janice Green
One person working on counter no self service wkg Large queue
28-04-2023
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Lisa Webb
28-02-2023
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Luie Wolf
I had the misfortune to witness the very poor attitude of employee "Denisse". An aged, white, blonde woman who's customer service did not only upset a lady who was kindly asking about a letter and kept her poise very settled through the whole tormenting experience but also made everyone else in the queue feel awfully uncomfortable as she kept being condescending, disrespectful and generally grotesque towards the customer. This kind of behaviour was and is completely unacceptable from any point of customer service let alone from someone representing a multinational as it is the Royal mail itself. Very disappointing and frustrating to witness.
28-12-2022
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Samantha Blake
Queued for an hour to pick up pre-ordered foreign currency. One member of staff only, all three self service machines out of order and a photocopied note taped to a pole advising customers that they would be closing early. This post office is consistently understaffed. Only use if you have no other choice available.
28-09-2022
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Andrew “Andy” Glazier
The staff are horrendously rude, I have no idea how they're employed anywhere. Had the displeasure of dealing with Denise and her manager Aditi, who not only have no clue how to do their jobs, have a strange sense of self importance.
28-09-2022
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Abi Collopy
Extremely long wait, poor staff. Seem to be trying to replace any staff they do have with self service machines! Avoid avoid avoid!
28-09-2022
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Sabnam Rai
Very rude and poor service. Mainly the two senior older staff. Seems like no one taught them manners even at this age. Such shame.
28-09-2022
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Nadia Ali
Excellent, friendly service by the South Asian lady with short hair. Sorry didn't get her name. Give her a raise!
28-09-2022
