Chefly
Chefly is a meal delivery service company based in London, England. They specialize in providing high-quality food and beverage services to their customers. Chefly is committed to delivering fresh and healthy meals to their customers' doorstep. They are dedicated to providing excellent customer service and ensuring that their customers are satisfied with their food and services. Chefly is a reliable and convenient option for those looking for a hassle-free meal delivery experience.
Introduction to Chefly
Chefly is a meal delivery service based in London, England. The company was founded in 2018 with the purpose of providing healthy and delicious meals to busy individuals who don't have the time or energy to cook. What makes Chefly unique is their focus on using locally sourced, organic ingredients in their meals. They also offer customizable meal plans to cater to different dietary needs and preferences.Services & Products
Chefly offers a variety of meal plans, including vegan, vegetarian, gluten-free, and low-carb options. Customers can choose from a selection of pre-made meals or create their own custom meal plan. The company also offers add-ons such as snacks, desserts, and drinks.Location
Chefly is located in London's SE24 neighborhood, which is known for its vibrant food and drink scene. The area is home to many independent cafes, restaurants, and bars, as well as a weekly farmers' market. The closest public transportation options are the Herne Hill, North Dulwich, and Tulse Hill train stations, all of which are within a 15-minute walk.Benefits
Customers should choose Chefly because of their commitment to using high-quality, locally sourced ingredients in their meals. The company also offers customizable meal plans to cater to different dietary needs and preferences. Chefly's delivery service makes it easy for busy individuals to eat healthy and delicious meals without having to spend time cooking.Good to know
Customers should be aware that Chefly's meals are delivered in eco-friendly packaging, which is both recyclable and compostable. The company also offers a referral program, where customers can earn discounts by referring friends and family.Reviews
Customers rave about the quality and taste of Chefly's meals, as well as the convenience of their delivery service. Many customers appreciate the customizable meal plans and the company's commitment to using locally sourced, organic ingredients. Overall, Chefly has received high praise for their delicious and healthy meal options.Amenities
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delivery
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takeout
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online ordering
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catering
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delivery radius
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payment options
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delivery time
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delivery area
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meal variety
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menu variety
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specialty meals
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dietary options
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allergen information
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nutrition information
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customer reviews
FAQ
What types of meals do you offer?
We offer a variety of meals including vegetarian, vegan, gluten-free, and dairy-free options. Our menu changes weekly with a range of international dishes.How often can I schedule delivery?
You can schedule delivery for up to five days per week. Our delivery days are Monday through Friday, and you can choose to receive meals for lunch and/or dinner.Are your meals customizable for dietary restrictions or preferences?
Yes, we offer customization options for dietary restrictions and preferences. You can indicate your dietary needs when placing an order, and our chefs will make adjustments to accommodate your requests.What is the pricing structure for your delivery services?
Our pricing varies depending on the number of meals you order per week and the specific meal plan you choose. We offer several options for different budgets, and you can view our pricing on our website.What measures do you take to ensure food safety during delivery?
We take food safety very seriously and follow strict protocols to ensure our meals are delivered safely. Our meals are packaged in insulated bags with ice packs and delivered by trained professionals who follow proper hygiene and safety procedures. We also use high-quality ingredients and store our food at the appropriate temperatures to ensure freshness and safety.Reviews
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Charlie Dunner
I got a spoilt food in my package the chicken teriyaki was smelling foul, there was huge hair in one of kuskus, I would not suggest anyone to buy from this place, when I called the customer service, they were rude and I dint get any refund back, this company is full of scam, don't buy from there
28-04-2023 -
Charles Potashner
I ordered food from Chefly and it was never delivered. Their driver was incredibly rude on the phone. He asked for my address which he should have had, and refused to say what company he was working for. I didn’t want to give my address to a random person. When he finally admitted he worked for DPD/Chefly after 2 calls he hung up with me. I went outside and saw him parked very far down the street. He left before I could reach him. I called DPD to let them know about their unprofessional driver and ask for a delivery, but DPD said only Chefly can do anything about it. I tried to reach Chefly and no one is responding to their customer service contact messages. Someone at DPD/Chefly really should listen to the first call the driver made to me. Crazy. I guess I need to call my bank now to see if there is any way to get my money back since I can’t reach Chefly directly. Awful first experience with this company.
28-04-2023 -
Jevgenij Ponomariov
28-03-2023 -
Alison Ward
Their Keto range is DELICIOUS and their customer service is fantastic! I highly recommend.
28-02-2023 -
GHAZAB SHAFA KHAN BHASHA MUKHERJEE
Excellent service Excelled food When there is a mishap, the team sort it out very quickly A bit pricey but you pay for good quality
28-01-2023 -
Balázs Béki
28-01-2023 -
Dim
28-01-2023 -
A K
Just tried 3 dishes but really impressed with the quality and variety! :) Meatballs were really good!
28-12-2022 -
Dan Rye
Used to be good, now poor customer service. Was a long time subsciber and meals are generally very good. On occasion some of the meals weren't great but overall i was happy. Had 2 occasions when deliveries did not arrive on time but good customer service sorted those out. Unfortunately recent customer service has been poor when discounts not applied or had issues repsosne has been very poor, feels like they have just outsourced their support overseas. As such i cancelled my subcscription as this sort of service lives and dies on great service. Worth a punt but be aware that service levels have dropped.
28-11-2022 -
Karolina Szweda
Chefly is a scam! I placed an order, made payment and never received my food. I was initially in touch with Zhoubin from their team (before I was supposed to get my meals) but after that date, they stopped responding. I don't recommend. And I guess the learning here is "don't trust Facebook ads".
28-09-2022