Featured image
Tea Stores, Bubble Tea Stores

Chatime

Chatime is a popular tea store located in London, England. They specialize in bubble tea and offer a variety of flavors and options for customers to choose from. Their shop is a great destination for those looking to shop and enjoy a refreshing beverage. Chatime is a top choice for those in search of quality food and beverage options.

Introduction to Chatime

Chatime is a global tea store chain founded in Taiwan in 2005. It is known for its delicious and refreshing bubble tea drinks that come in a variety of flavors and toppings. The company has since expanded to over 30 countries, including the United Kingdom. Chatime's mission is to provide customers with high-quality teas that are brewed fresh daily and made with the finest ingredients available. What makes Chatime unique is their commitment to innovation and using only natural ingredients in their beverages.

Services & products

Chatime offers a wide range of tea-based beverages, including milk tea, fruit tea, and specialty drinks like Chatime Roasted Milk Tea and Matcha Red Bean Milk Tea. Customers can also customize their drinks by choosing from a variety of toppings like tapioca pearls, jelly, aloe vera, and more. In addition to drinks, Chatime also offers a selection of snacks and desserts, such as egg waffles and macarons.

Location

Chatime is located at 4 Gerrard St in London's bustling West End neighborhood. The area is known for its vibrant nightlife, shopping, and entertainment, with many theaters, restaurants, and bars in the vicinity. The closest public transportation options are Leicester Square Station (0.1 miles away), Piccadilly Circus Station (0.3 miles away), and Covent Garden Station (0.4 miles away).

Benefits

Customers should choose Chatime for their refreshing and high-quality tea drinks made with natural ingredients. The company also offers a loyalty program that rewards customers with free drinks and other perks. Additionally, Chatime is committed to sustainability and uses eco-friendly packaging and straws.

Good to know

Customers should be aware that Chatime can get busy during peak hours, so there may be a wait for drinks. However, the line moves quickly and the staff is efficient and friendly.

Reviews

Customers rave about the delicious and unique flavors of Chatime's drinks, as well as the customizable options. Many also appreciate the eco-friendly packaging and the loyalty program. Overall, customers highly recommend Chatime for anyone looking for a refreshing and tasty tea drink.

Amenities

  • amenity
    take-out
  • amenity
    bubble tea
  • amenity
    bubble tea toppings
  • amenity
    food menu
  • amenity
    bubble tea mixes
  • amenity
    bubble tea flavors
  • amenity
    bubble tea syrups
  • amenity
    bubble tea powders
  • amenity
    bubble tea drinks
  • amenity
    bubble tea accessories
  • amenity
    bubble tea kits

FAQ

What types of bubble tea do you offer?

At Chatime, we offer a variety of bubble tea flavors including classic milk teas, fruit teas, and specialty drinks such as matcha latte and brown sugar milk tea.

Are your bubble tea ingredients fresh and natural?

Yes, we take pride in using only the freshest and highest quality ingredients in our bubble tea. We also avoid using any artificial preservatives or additives.

Do you use environmentally-friendly packaging for your drinks?

Yes, we are committed to reducing our impact on the environment and use eco-friendly materials for our packaging such as compostable cups and straws.

Do you sell tea accessories such as teapots or infusers?

No, our focus is on providing delicious bubble tea drinks and we do not sell any tea accessories.

What is your return or exchange policy for tea products?

We strive to provide the best customer service possible and will gladly accept returns or exchanges for any defective or incorrect tea products within 14 days of purchase. Please bring the product and receipt to the store for a refund or exchange.

Reviews

  • J J

    15-06-2023
  • Xeno

    Basically always extremely busy shop so there's a long queue. The wait isn't really worth it for average or underwhelming boba tea when there are so many other better boba shops nearby. If you need recommendation, see my list for boba tea under my published Google maps lists!

    10-06-2023
  • Krisztián Kiss

    After a painful 20 minute wait with no queue, they were just laughing and chatting away. Such horrible service, they are usually very fast and I can see that they are busy. This time they were laughing away in the back and had to ask for my drink twice. Just no.

    03-06-2023
  • Xiao Tang

    (Translated by Google) Disgusting this doesn't represent Chinese bubble tea, the attitude of several English-speaking staff is particularly bad. While we were waiting, they laughed and played and refused to make my cup. One of them said in English that you make this cup and the other replied to her I don't want to do it, I don't know why I do it, and he continued to make it. The woman taught him how to make this cup with a very reluctant face. Then I found that it didn't taste less ice and half sugar as I wanted, and the taste was special. It's as disgusting as plain boiled water. This store is disgusting. (Original) Disgusting this doesn’t represent Chinese bubble tea ,几个说英文的员工态度特别差 在我们等的时候嬉笑打闹 然后推辞不想做我的那一杯 其中一个用英文说 你来做这杯 然后另一个回她 我不想做 我又不会 为什么要我做 然后他还是继续做了 那个女的手把手教他 他一副特别不情愿的做了这杯 然后我发现并没有按照我要的少冰半糖 味道还特别差 跟白开水一样 太恶心了这家店

    03-06-2023
  • Fanni Ly

    My brother bought me Bubble Tea as a surprise and for the first time I didn't like it. It was with regular sugar but way too sweet for me. I think it's the molasses and the flavor is way too strong. Also the drink was very watery/milky and not rich in flavour.

    03-06-2023
  • Marc Tolley

    Only average boba drink.

    27-05-2023
  • Sethu 0x99

    I recently had the most disappointing experience at this bubble tea shop in Chinatown. I've been a regular customer and always order their milk tea, but today was a complete letdown. The bubble tea they served me was unbelievably watery. It lacked the creamy and flavorful consistency that I had come to expect. When I gave my feedback to the three ladies working there, hoping they would rectify the situation, they barely seemed to care. Their response was utterly dismissive, as if they couldn't be bothered. They simply shrugged it off and told me that's just how it is. I couldn't believe their lack of customer service. Feeling frustrated and unsatisfied, I decided to pour the bubble tea straight into the trash can and walked out. This experience has left me extremely disappointed, and I can confidently say that I will never set foot in that place again. It's disheartening when a once-favorite spot falls so far from its previous standards.

    27-05-2023
  • Afsana

    it took so long to get my drink yesterday. also this store is so much more overpriced than the other stores i’ve been too. the jelly in my drink was quite stiff rather than soft which I was very surprised about. won’t be coming to this chatime again

    17-05-2023
  • Jeremy Arnaud

    Chaitime milk tea was pretty good.

    17-05-2023
  • Elena Bormann

    17-05-2023