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Savings Banks

Charter Savings Bank

Charter Savings Bank is a financial institution located in Wolverhampton, England. Specializing in savings banks and financial services, Charter Savings Bank provides a range of options for individuals looking to manage their finances. With a commitment to customer satisfaction and a focus on providing reliable and trustworthy services, Charter Savings Bank is a trusted name in the financial industry.

Introduction to Charter Savings Bank

Charter Savings Bank is a British savings bank that was founded in 2015. The bank is a part of Charter Court Financial Services Group and is headquartered in Wolverhampton. The purpose of the company is to provide customers with competitive savings accounts and excellent customer service. Charter Savings Bank is unique because it is a digital-only bank, which means that customers can manage their accounts entirely online.

Services & Products

Charter Savings Bank offers a range of savings accounts to suit different needs. Customers can choose from fixed rate bonds, easy access accounts, and notice accounts. The bank also offers cash ISAs and business savings accounts. Customers can open an account with a minimum deposit of £1,000, and the bank offers competitive interest rates.

Location

Charter Savings Bank is located in the Broadlands area of Wolverhampton. The area is primarily residential, but there are some businesses nearby, including a few shops and restaurants. The bank is easily accessible by public transportation. The three closest public transportation options are the Wolverhampton Bus Station (1.5 miles), Wolverhampton Train Station (2.5 miles), and Wolverhampton St. George's Tram Stop (2.7 miles).

Benefits

Customers should choose Charter Savings Bank because the bank offers competitive interest rates and excellent customer service. The bank is also a member of the Financial Services Compensation Scheme, which means that customers' deposits are protected up to £85,000 per person.

Good to Know

Customers should be aware that Charter Savings Bank is a digital-only bank, which means that customers cannot visit a physical branch. The bank's customer service team is available by phone and email, and customers can manage their accounts online.

Reviews

Customers have generally been satisfied with Charter Savings Bank's products and customer service. Many customers have praised the bank's competitive interest rates and easy-to-use website. Some customers have noted that the bank's customer service team is helpful and responsive.

Amenities

  • amenity
    atm
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    online banking
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    mobile banking
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    loan services
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    investment services
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    insurance services
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    credit card services
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    financial planning
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    wealth management
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    cash management
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    mortgage services
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    foreign exchange services

FAQ

What is the interest rate on savings accounts?

At Charter Savings Bank, our interest rates on savings accounts vary depending on the type of account and the amount deposited. We offer competitive rates that are constantly reviewed to ensure we remain competitive in the savings account market.

Are there any fees associated with opening or maintaining an account?

We do not charge any fees for opening or maintaining an account with us. However, some of our savings accounts have minimum deposit requirements or withdrawal restrictions, so it is important to read the terms and conditions carefully before opening an account.

Can I access my account online or through a mobile app?

Yes, we offer online and mobile banking services to our customers. You can access your account online or through our mobile app, which is available for both iOS and Android devices. This allows you to manage your account, view your balance, and make transfers at your convenience.

What types of loans do you offer and what are the interest rates?

We offer a range of loans at Charter Savings Bank, including personal loans, home loans, and business loans. Our interest rates vary depending on the type of loan and the amount borrowed. You can find more information on our loan products and rates on our website.

Do you offer any investment options, such as CDs or mutual funds?

Yes, we offer a range of investment options, including fixed term deposits (similar to CDs) and savings bonds. We also offer a range of mutual funds and investment portfolios through our parent company, Charter Court Financial Services. Please visit our website for more information on our investment options.

Reviews

  • Andy Dunbar

    Wanted to transfer a isa to them, tried 3 times to call them to ask them a question and after 15 to 20 minutes on each call the call was ended, so if thats the level of service I will go elsewhere.

    17-10-2022

  • Indi Singh

    One of the most unethical banks I've ever come across. No cooling off period on bonds. Won't honour new interest rate on website even though my account has been funded less than a week! Customer services were unhelpful and rude. They just don't care for providing good service. Ask to speak to a manager and that isn't good enough. The website is clunky and so basic. Also the deposits are painfully slow and take average of 1-2 days where as other savings banks can update deposits within 2 hours. The setup info is very limited. I was made aware my min balance had to be £5k but nothing in the welcome literature advises customers the amount for any single transfer/deposit is £5k so my first payment went missing for nearly a week with no communication from this bank that it had been rejected. I actually think this is THE most money grabbing shady organisation who once grab your funds will do whatever they can to not let go of them. Several other providers offer Colling off periods on bonds. This company offers no product transfer or cooling off period that any reputable bank offers. Account openers beware you have no right to change your mind when it comes to charter savings bank. Modern day mafia. Makes me ashamed to say I'm from Wolverhampton and this is how my home town bank is representing people from Wolverhampton.

    17-07-2022

  • howard gosling

    Tried to open an account for my mother in laws house sale funds, sent all the documents they requested. The documents were returned recorded delivery the next day. Heard nothing for two weeks when I enquired what was occurring they claimed they hadn't seen the documents. What a company don't think I will be investing in this bank if they can't keep documents safe what chance of keeping the money safe

    17-06-2021

  • Krystal Thomas

    17-06-2021