Charnwood Citizens Advice Bureau
Charnwood Citizens Advice Bureau is a UK-based organization that provides information and advice to citizens on a variety of topics. They are part of the Citizen Information Bureaus and Citizens Advice Bureaus, which are dedicated to helping the public sector and society as a whole. Charnwood Citizens Advice Bureau is located in Loughborough, England, and is committed to providing high-quality services to those in need.
Introduction to Charnwood Citizens Advice Bureau
Charnwood Citizens Advice Bureau is a non-profit organization that provides free advice to individuals on a variety of issues such as debt, housing, and employment. The company was founded in 1939 and has been serving the community of Loughborough, England ever since. The organization is unique in that it is staffed by trained volunteers who are passionate about helping people navigate their legal and financial issues.Services & products
Charnwood Citizens Advice Bureau offers a wide range of services to the public. They provide free, confidential advice on issues such as debt management, housing, employment rights, benefits, and consumer affairs. The organization also offers a variety of online resources, including fact sheets and webchat services, to help individuals find answers to their legal and financial questions.Location
Charnwood Citizens Advice Bureau is located in Woodgate Chambers, a historic building in the heart of Loughborough. The area is bustling with activity and is home to a variety of businesses, including retail shops, restaurants, and cafes. The organization is easily accessible by public transportation, with the Loughborough train station just a short walk away. The three closest public transportation options are the Loughborough Train Station (0.3 miles), the Loughborough Bus Station (0.4 miles), and the Loughborough University Bus Stop (0.7 miles).Benefits
Customers choose Charnwood Citizens Advice Bureau because of the organization's commitment to providing high-quality, free advice to the community. The organization is staffed by trained volunteers who are passionate about helping people solve their legal and financial issues. The company also offers a variety of online resources to help individuals find the information they need quickly and easily.Good to know
Customers should be aware that Charnwood Citizens Advice Bureau is a non-profit organization and does not charge for their services. The organization relies on donations and funding from the government to operate. Individuals seeking advice should bring any relevant documents or paperwork to their appointment to help the volunteers better understand their situation.Reviews
Customers have praised Charnwood Citizens Advice Bureau for their knowledgeable and friendly staff, as well as their dedication to helping individuals solve their legal and financial issues. Many individuals have found the organization's online resources, such as their fact sheets and webchat services, to be particularly helpful. Overall, customers have had positive experiences with the organization and would recommend their services to others.Amenities
-
computer -
printer
-
scanner
-
copier
-
internet access
-
wi-fi
-
phone
-
fax
-
notary services
-
document shredding
-
wheelchair access
-
parking
-
accessibility
-
online support
FAQ
What types of issues does your Citizens Advice Bureau provide assistance with?
We provide assistance with a wide range of issues such as debt, benefits, housing, employment, consumer, and legal matters. Our goal is to provide free, confidential, and impartial advice to anyone who seeks our help.Is there a fee for accessing your services, or are they free of charge?
Our services are completely free of charge. We are a charity organization supported by volunteers and donations from the public, and we are committed to providing free and accessible advice to everyone who needs it.How accessible are your services to individuals with disabilities?
We strive to make our services accessible to everyone, regardless of their disabilities. Our office is wheelchair accessible, and we offer a range of support options such as telephone advice, email advice, and home visits for those who cannot travel to our office. We also have trained advisers who can provide advice in British Sign Language and other languages.What are your hours of operation, and do you have any after-hours services available?
Our office is open from Monday to Friday, from 9:30 am to 4:30 pm. We also offer telephone advice during these hours. In addition, we have an out-of-hours answering service which provides information about our services and how to get in touch with us.What is your process for handling confidential or sensitive information provided by citizens?
We take confidentiality very seriously, and we have strict procedures in place to protect the personal information of our clients. We only collect the minimum amount of information necessary to provide our services, and we do not share this information with anyone else without the client's explicit consent. All our advisers are trained in data protection and confidentiality, and we store all information securely.Reviews
-
Michael
Very poor kept on hold for 45 minutes heard a voice say hello, didn’t say anymore and cut me off
27-05-2023
-
Last Minute Gamer
17-02-2023
-
rob morley
Very helpful service
17-06-2022
-
stephen mackenzie
They were knowledgeable and very helpful
17-06-2022
-
Michael Farmer
Always been helpful,,,
17-06-2021
-
Kayode Aseweje
17-06-2021
-
Karmanightnine
17-06-2021
-
Rupert Shuttlewood
Had women not listening to what I was there for
17-06-2020
-
Ray Baldey
Top rate service and advice from a brilliant staff member. Thank you.
17-06-2020
-
Kirsty “Kursed” Brookman
Very helpful 🙂
17-06-2020
