Charlton Lane Hospital
Charlton Lane Hospital is a psychiatric hospital located in Cheltenham, England. They specialize in providing healthcare and medicine services to patients with mental health issues. Their team of professionals is dedicated to providing the highest quality care to their patients. Charlton Lane Hospital is committed to helping individuals achieve optimal mental health and well-being.
Introduction to Charlton Lane Hospital
Charlton Lane Hospital is a psychiatric hospital located in Cheltenham, England. The hospital has been providing mental health services for over 150 years, making it one of the oldest and most established psychiatric hospitals in the country. The hospital's mission is to provide high-quality mental health care to patients in a safe and comfortable environment.Services & Products
Charlton Lane Hospital offers a wide range of mental health services, including inpatient and outpatient care, individual and group therapy, and medication management. The hospital specializes in treating a variety of mental health conditions, including depression, anxiety, bipolar disorder, and schizophrenia. Patients can expect to receive personalized care from a team of experienced mental health professionals, including psychiatrists, nurses, and therapists.Location
Charlton Lane Hospital is located in the heart of Cheltenham, a beautiful spa town in Gloucestershire, England. The hospital is situated in a quiet, residential area, surrounded by trees and greenery. The area is known for its charming architecture, boutique shops, and vibrant cultural scene. The hospital is easily accessible by public transportation, with the closest bus stop (Charlton Kings Road) located just a 5-minute walk away. The Cheltenham Spa railway station is also nearby, located approximately 2 miles from the hospital.Benefits
Customers should choose Charlton Lane Hospital because of the hospital's extensive experience in providing mental health care, as well as its commitment to providing compassionate and personalized care to each patient. The hospital's team of mental health professionals is dedicated to helping patients achieve their mental health goals and live fulfilling lives.Good to know
Customers should be aware that Charlton Lane Hospital is a specialized psychiatric hospital, and therefore only provides mental health care services. Customers seeking other medical services should consult with their primary care physician.Reviews
Customers have praised Charlton Lane Hospital for its compassionate and knowledgeable staff, as well as the hospital's beautiful and serene surroundings. Patients have reported feeling safe and well-cared for during their stay at the hospital.Amenities
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counseling -
psychotherapy
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medication
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inpatient care
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outpatient care
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crisis intervention
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group therapy
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diagnosis
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treatment plan
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family support
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follow-up care
FAQ
What types of psychiatric services do you offer?
We offer a range of psychiatric services including assessment, diagnosis, medication management, individual therapy, group therapy, and family therapy.What is the average length of stay for patients?
The average length of stay varies depending on the individual needs of the patient and their treatment plan. We work with each patient to develop a personalized treatment plan and length of stay.Is the facility licensed and accredited?
Yes, our facility is fully licensed and accredited by the relevant regulatory bodies in the United Kingdom. We adhere to strict standards of care and safety.What is your staff-to-patient ratio?
We maintain a high staff-to-patient ratio in order to provide individualized care and attention to each patient. Our team of healthcare professionals includes psychiatrists, nurses, therapists, and support staff.What is your policy regarding patient confidentiality?
We take patient confidentiality very seriously and adhere to all relevant laws and regulations regarding the protection of patient information. We have strict policies and procedures in place to ensure the privacy and confidentiality of our patients.Reviews
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Sharon Thomas
My father spent his last few weeks here on Willow after an awful time in a nursing home that simply did not understand dementia. The contrast in the care and support both my dad and myself received here was enormous. Their care and professionalism was in such contrast to that we had been receiving. All of the staff here do an amazing job. Thank you so much.
28-10-2022
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Lee Elliot
28-08-2022
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Charlotte Moore
An outstanding hospital with a caring incredible team. Our dad was looked after here and the team made the difference. Headed up by Gemma with stars like Fran, Scott and Helen. You can be reassured that they genuinely care about your loved ones.
28-05-2020
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Pete Webb
Wonderful staff very helpful
28-05-2020
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Joe Eversfield
Spoke to an incredibly unhelpful woman. Was trying to check an appointment. Gave her the name of the person i was supposed to see and she just said “I can’t go off just a first name”, I was never told her surname. didn’t ask for my details or try to find me just tried to get rid of me. Put the phone down feeling humiliated and patronised. You would think that maybe they should employ staff with better people skill when dealing with mental health issues. Completely unacceptable.
28-05-2020
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Sue Nichols
My mother has been staying in charlton lane Hospital for quite some time and has been looked after very well . The staff are very good and can not do enough for the patient or their family. She been very happy there so it has been very reassuring to know that we could leave her in such safe hands . We will be sad to say goodbye. Thank you very much. Xx
28-05-2019
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Kevin Keenan
Called the switchboard today to ask for a phone number and despite telling them that I needed the number to speak to the department this afternoon they flatly refused. I was told just call back and I will put you through. Whats next a bus driver refusing to drive a bus......
28-05-2019
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Annette Ryland
My Mum was in Charlton Lane Willow Ward she was looked after by the staff like she was one of their own. Staff went above and beyond what anyone could wish for. A big thank you to all the staff who made visiting my mum who was late stages of Alzheimer’s more bearable. In addition they looked after myself brother and sister when we visited making sure we were coping with mums condition and they offered an ear to listen and a shoulder to cry on. Mum passed in April but she went with dignity and respect all down to the fantastic care given.
28-05-2018
