Charlotte Kentish - The Mortgage Mum
Charlotte Kentish, also known as The Mortgage Mum, is a finance broker and loan agency based in Chelmsford, England. The company offers a range of financial services to clients, including mortgage advice and assistance with securing loans. With a focus on providing personalized and professional service, Charlotte Kentish and her team are committed to helping clients achieve their financial goals.
Introduction to Charlotte Kentish The Mortgage Mum
Charlotte Kentish The Mortgage Mum is a financial services company located in Chelmsford, England. The company was founded to help families and individuals secure their dream homes by providing expert mortgage advice and support. What makes this company unique is that it is run by a mum, Charlotte Kentish, who understands the challenges and needs of families when it comes to buying a home.Services & products
Charlotte Kentish The Mortgage Mum offers a range of services including mortgage advice and support, remortgaging, buy-to-let mortgages, and life insurance. Customers can expect tailored solutions to meet their individual needs, ensuring they get the best deal for their situation.Location
The company is located in South Woodham Ferrers, a beautiful town in the district of Chelmsford. The area is known for its peaceful surroundings and scenic views. People can expect to find various businesses in the area, including convenience stores, restaurants, and cafes. The closest public transportation options are the South Woodham Ferrers Train Station (1.2 miles), the Chelmsford Train Station (6.2 miles), and the Chelmsford Bus Station (6.5 miles).Benefits
Customers should choose Charlotte Kentish The Mortgage Mum because of the personalized service they receive. The company understands that everyone's situation is unique and requires tailored solutions. With expert advice and support, customers can expect to secure their dream home with the best possible mortgage deal.Good to know
Customers should be aware that Charlotte Kentish The Mortgage Mum is a home-based business, so appointments are by appointment only.Reviews
Customers have praised Charlotte Kentish The Mortgage Mum for her excellent service and expertise. They appreciate the personalized care and attention they receive, which has helped them secure their dream homes.Amenities
-
financial advice -
investment advice
-
insurance advice
-
financial planning
-
investment planning
-
insurance planning
-
mortgage
FAQ
What are the interest rates for your loans?
Our interest rates for loans vary depending on various factors such as the loan amount, duration, and individual creditworthiness. We offer competitive rates and our experienced team will work with you to find the best option that suits your financial needs.What is the application process for a loan?
Our loan application process is simple and straightforward. You can apply online or in-person, and our team will guide you through the process. We will need to verify your income, employment status, and credit score to determine your eligibility for a loan. Once approved, we will provide you with the loan terms and conditions.What happens if I miss a loan payment?
If you miss a loan payment, it may negatively impact your credit score and result in late fees and penalties. We encourage our clients to communicate with us in advance if they foresee any difficulty in making a payment. We will work with you to find a solution that best suits your situation.What is your level of experience in the finance industry?
Our team at Charlotte Kentish The Mortgage Mum has extensive experience in the finance industry. We are a team of qualified and experienced finance brokers and loan agencies, providing a range of financial services to our clients. We stay up-to-date with the latest industry trends and regulations to ensure that we provide the best financial advice and services to our clients.How do you ensure transparency and compliance in your financial dealings with clients?
We take transparency and compliance seriously in our financial dealings with clients. We adhere to all relevant laws and regulations, and our team undergoes regular training to keep up-to-date with any changes. We provide our clients with clear and concise information about our services and fees, and we encourage them to ask questions and seek clarification if needed. Our goal is to build long-term relationships with our clients based on trust and transparency.Reviews
-
Charan Atti
Charlotte has been absolutely amazing through the whole process of finding a mortgage. She has gone above and beyond what I thought would happen when working with a mortgage advisor. She has been really supportive, understanding and really responsive when it came to all my questions and ensured that I knew exactly what was going on every step of the way. If you're a first time buyer or simply need someone who is really clear on what to expect during your home buying journey, I would highly recommend Charlotte, she makes the process fun, enjoyable and will do her best to find the best product for you. Thanks so much Charlotte!
28-05-2022
-
Karena Marks
I would thoroughly recommend Charlotte to anyone looking for a mortgage, she really listened to what I needed, gave me great advice and suggestions and found me the perfect product for my needs. The whole process was so easy and Charlotte was professional, had great knowledge and was friendly....you couldn't ask for much more ! Thank you so much Charlotte, talk to you in five years :) Karena
28-05-2022
-
Dean Barnes
What an absolute HERO! The word hero is thrown about all too often nowadays but it's genuinely the only word to describe Charlotte. We found Charlotte by pure chance on social media, after looking for recommendations from friends and family and coming up short - no one seemed to actually listen to what we wanted or what we needed. Except Charlotte. Charlotte asked a couple of quick questions and then arranged a call with me. She asked all about me and my wife, what we were looking for, what we needed and then if we had any questions. From this phone call, I knew Charlotte was the person that was going to secure our mortgage. I let her know it's hard for me or my wife to take phone calls during the day due to work, but could respond pretty swiftly to messages, texts, emails etc. For most people, this would be an issue, not for Charlotte. She'd text, message, email me when she needed something (this wasn't very often, in truth). Even with the hurdles COVID provides - a lack of face to face contact, an uncertain market, lenders not offering products, the list is endless, Charlotte was able to understand exactly what we needed and wanted. That being said, the second I called her, she'd answer the phone - answer my questions and tell me exactly what I needed to know and most importantly, why something was suitable or not suitable for us. I'll never forget when I called her on a Monday morning to tell her we'd found our perfect house. We needed to move pretty quickly to make sure we didn't lose it. Charlotte instantly sorted everything we needed, literally within half an hour, we were in a position to make the offer and secure the property we are now buying. The best thing about Charlotte for me? She knew exactly what the lenders would need in terms of documentation, questions etc and was organised enough to get me to upload everything early in the process so that she could do everything else behind the scenes without needing to involve us. Perfect - because as I say, we struggled to find time during business hours. This is the stage Charlotte really came into hero status! She knows and understands the whole market. There were a couple of products we could have selected, Charlotte run us through the pros and cons of each one, answered any questions we had and steered us to the product that met all of our needs, followed by an in-depth, line by line explaination of the mortgage illustration so we knew exactly what we were signing for and signing up to for the next 35 years! Once we'd found the right lender, Charlotte dealt with all their queries and communications with the support of Jess from the support team. Absolutely fantastic service from Jess too, excellent communication periodically whilst we waited for the lender to do their thing and offer the mortgage. Followed by support from their Protection Team, who were able to suggest protection products to ensure that if the worst was to happen, we could still pay our mortgage. Far from pushy sales people, just listened and advised on what is available to ensure we were adequately covered. We've got our mortgage offer and we are due to exchange and complete in due course, it's been an absolute pleasure to work with Charlotte. It's been stress free, something I never thought would be the case when applying for our first mortgage, buying a first house. I've already recommended Charlotte and the Mortgage Mum to pretty much anyone that will listen - and will continue to do so whenever any of my friends or family are in a position to buy a house and I will certainly be answering Charlotte's call that she's already scheduled in for when my fixed term of my mortgage expires to remortgage! Charlotte, sincerely, thank you for absolutely everything you've done for us.
28-05-2022
