Charlies Parlour
Charlies Parlour is a company based in Bradford-on-Avon, England that specializes in providing cremation services for pets. They offer a dedicated pet cremation service for those who have lost their beloved animal companions. In emergency situations, Charlies Parlour is available to provide compassionate and professional services to help ease the burden of pet owners during difficult times. Their focus on pets and their owners makes them a trusted and reliable choice for those in need of pet cremation services.
Introduction to Charlies Parlour
Charlies Parlour is a pet cremation service company located in Bradford-on-Avon, England. The company was founded with the aim of providing a dignified and respectful farewell to pets. What makes Charlies Parlour unique is their personalized approach towards each pet and their emergency services which are available 24/7.Services & Products
Charlies Parlour offers cremation services for pets. They offer different types of cremation services depending on the customer's preference. The company also provides a range of urns and keepsakes for customers to choose from.Location
Charlies Parlour is located in Westdale Gardens, which is a peaceful and serene area in Bradford-on-Avon. The area is surrounded by beautiful gardens and parks, making it a perfect spot for pet owners to visit while they wait for their pets' farewell. Customers can expect to find similar businesses in the area, including veterinary clinics and pet supply stores. The closest public transportation options are the Bradford-on-Avon train station (1.5 miles), the Avoncliff train station (1.8 miles), and the Bradford-on-Avon bus station (0.8 miles).Benefits
Customers should choose Charlies Parlour because of their personalized approach towards each pet and their emergency services available 24/7. The company ensures that each pet is treated with the utmost dignity and respect during the cremation process. Charlies Parlour also offers a range of urns and keepsakes to help customers preserve the memory of their beloved pets.Good to Know
Customers should be aware that Charlies Parlour only offers cremation services for pets. They do not provide any other pet-related services such as grooming or boarding.Reviews
Customers have praised Charlies Parlour for their compassionate and respectful approach towards pets during the cremation process. They have also appreciated the company's emergency services, which have helped them during difficult times.FAQ
What are the cremation package options available, and what do they include?
We offer three cremation package options: individual, communal, and private. The individual package includes a private cremation of your pet and a personalized urn. The communal package includes a group cremation with no remains returned. The private package includes a private cremation with a choice of urn and a clay paw print.Can I witness the cremation process or visit the crematory?
We do not offer the option for pet owners to witness the cremation process or visit the crematory for safety and privacy reasons.How do you ensure that only my pet's remains are returned to me after cremation?
We have a strict identification process in place that includes labeling and tracking your pet's remains throughout the entire cremation process. We also only cremate one pet at a time to ensure the integrity of the remains.Do you offer any additional services such as pet urns or memorialization options?
Yes, we offer a variety of pet urns and memorialization options such as paw prints, lockets, and engraved plaques. We believe in honoring the memory of your pet and offer these options to help you do so in a meaningful way.What kind of emergency situations may arise, and how do you handle them?
We understand that emergencies can happen, and we are prepared to handle them. Examples of emergency situations include sudden illness or death of a pet, transportation issues, or scheduling conflicts. We work with you to find a solution that meets your needs and provides the proper care for your pet.Reviews
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Nik Heath
After what is always a traumatic experience of having to put our lovely dog Jasper to sleep,Charlie's Parlour really did help make the process a little easier.Fred was waiting for us at the premises and helped bring our boy in,with lots of kindness and dignity.Knowing we were leaving him in the hands of Fred and not some unknown mass pet cremation was a comfort in itself.We went and picked Jasper up the following day thankyou for the lovely paw ,nose and tail fur and Fred said he has started to do a little felting so might use some of his fur to make a little something.Highly recommended.
30-04-2023 -
Grant Midwinter
A disappointing and stressful experience. Communication was poor to non existent. Did not meet as agreed on two separate occasions. Ended up finding an alternative provider that I would give a 5 star rating for and turned out to be far cheaper and better value for money. Such a shame as have had good experience in the past. Will not be using in the future 👎🏻
28-03-2023 -
Josephine Rottschalk
Took me a while to get around to writing a review here but I’d definitely recommend Charlie’s Parlour. I was a little nervous about the idea of handing my boy over to somewhere unfamiliar the day after he passed. Charlies Parlour was very warm and welcoming, it really made me feel at ease taking Poseidon here, and we had him back home in no time with a little paw print that’s up next to him now. I highly recommend Charlie’s Parlour, the process was very smooth and I felt that everything was handled with care, very glad I took him here over anywhere else.
28-02-2023 -
Lucy O'Leary
Fantastic service was made to feel so comfortable and felt so at ease leaving my beloved Minnie in their hands. It felt very personal and I know Minnie was very much taken care of. I absolutely love the little prints of her nose and paws and the whole experience made it a little easier. Definitely recommend!!
28-01-2023 -
Penny Williamson
I would recommend Charlie’s Parlour. A caring service given at a very difficult time.
28-12-2022 -
Deb Cox
A kind, helpful and understanding approach when I was at my lowest. Thank you once again for making a dreadful time a little more bearable. This was the second time I needed to call on you and as before you provided the best possible service at a heartbreaking time.
28-12-2022 -
M Lewis
I can't rate Charlie's Parlour high enough. The care and compassion Fred showed us when we took our beloved Gizmo to him last night made such a difference at this devastating time. He returned Gizmo to us today with a lovely personalised card and print of this paw and his nose. I would recommend them 1000%
28-11-2022 -
Lisa Matthews
Absolutely fantastic service… we have such memories of our loved pet … nothing was to much trouble .. highly recommend
28-10-2022 -
Zhehong Zhang
We really appreciated Charlie Parlour that provided caring and professional service to our little family member hamster. We lost in grief when arriving at Charlies Parlour, Fred was so kind and genuine that make us feel relieved. The whole process was very smooth and warm. We took our hamster back home in a beautiful casket after about only one hour’s waiting and a handcrafted card with the prints of the paws of our hamster (Qiuqiu) as well. Thank you, Fred.
28-06-2022 -
G B
The owner of this company is extremely kind, and obviously has an affinity with animals himself. It's beyond awful losing a little person and member of the family. You can be assured that this company is genuine, makes the process easy, and will not put you under any pressure at such a difficult time. My condolences and thoughts to anyone else who is currently grieving for their animal friend.
28-05-2022