Charles Trent Ltd
Charles Trent Ltd is a salvage dealer and used auto parts store located in Poole, England. They specialize in providing car parts for cars, boats, and motorcycles. Their shop offers a wide range of products for customers looking to repair or upgrade their vehicles. Charles Trent Ltd is a go-to destination for those in need of quality auto parts and a reliable shopping experience.
Introduction to Charles Trent Ltd
Charles Trent Ltd is a salvage dealer based in Poole, England. The company was established in 1926 and has since been a leading supplier of used auto parts. What makes this company unique is their commitment to sustainability, as they aim to reduce waste and promote the reuse of materials.Services & products
Charles Trent Ltd offers a wide range of services including salvage vehicle auctions, used auto parts sales, and vehicle recycling. Customers can buy car parts for a variety of makes and models, including BMW, Audi, and Ford.Location
The company is located on Ringwood Road in Poole, an area known for its diverse range of businesses. Customers can expect to find shops and shopping centers nearby, as well as restaurants and cafes. The closest public transportation options include the Wallisdown bus stop, which is a 5-minute walk away, and the Branksome train station, which is 2.5 miles away.Benefits
Customers should choose Charles Trent Ltd for their quality used auto parts and commitment to sustainability. The company offers a wide range of products at competitive prices, and their recycling program is environmentally responsible.Good to know
Customers should be aware that some products may have slight cosmetic damage due to being salvaged, but all parts are thoroughly tested and inspected before being sold.Reviews
Customers have praised Charles Trent Ltd for their excellent customer service and high-quality products. Many have noted that the company offers a wide range of parts at competitive prices, making them a go-to option for used auto parts.Amenities
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car -
parts
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repair service
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pick-up service
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delivery service
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warranty
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online shopping
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credit card payment
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financing option
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air conditioning
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heating
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diagnostics
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brakes
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exhaust
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battery
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tires
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oil change
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windshield
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upholstery
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detailing
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alignment
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customization
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tune-up
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suspension
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lighting
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audio system
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accessories
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free delivery
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free pickup
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extended hours
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discounts
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loyalty program
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certified parts
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expert assistance
FAQ
How do you source your used auto parts?
We source our used auto parts from a variety of places, including salvage yards, auctions, and insurance companies. We carefully select only high-quality parts that are in good condition and thoroughly inspect them before offering them for sale.What is your return policy for used auto parts?
We offer a 30-day return policy for all used auto parts. If a part is defective or doesn't fit properly, we will provide a replacement or refund, depending on the customer's preference. However, we do not cover labor costs or any other expenses related to the installation or removal of the part.Do you offer warranties or guarantees for your used auto parts?
Yes, we offer a 90-day warranty on all used auto parts. This warranty covers defects and malfunctions that are not caused by normal wear and tear or improper installation. If a part fails within the warranty period, we will provide a replacement or refund.Can you help me find a specific used auto part if you don't have it in stock?
Yes, we have a nationwide network of salvage yards and suppliers, and we can often locate hard-to-find parts for our customers. We also offer a parts search service, where you can submit a request for a specific part, and we will search our inventory and network to locate it for you.Are your car parts compatible with a wide range of vehicles?
We carry a wide range of car parts for many different makes and models, and we carefully label each part to indicate the specific vehicles it is compatible with. We also have a team of knowledgeable experts who can help you find the right part for your vehicle if you are unsure.Reviews
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barry phillips
Went there may31st 2023 spoke to salesman sure he was a carpenter as he didn't wanna solve my problem he wouldn't check stock for my parts spare wheel and tow bar in my day the store man would have phoned over the parts which were ordered and sell them please retrain staff to increase sales I travelled 210miles round-trip with no spare wheel well done folks never ever again please don't treat people with contemp
03-06-2023
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Mehh !!!
Never been, I had a Car taken there many years ago, Insurance wouldn't let me buy it back to repair.
03-06-2023
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Jean Moor
I have recently had a bad experience with this company and have waited until now for a full refund before writing this review as I was beginning to doubt that I would get it as I wrote to the Managing Director on 14th March and to date have not had the courtesy of a reply. I purchased a wing mirror for my Jaguar which was the wrong specification for my car. I had driven to collect it, some 80 miles return, (my choice), had it fitted (£106), but on leaving my garage it was evident that it did not have the blind spot recognition and it was removed (£50). A Jaguar wing mirror was supplied and fitted (£700). When I telephoned to complain about the wrong part being supplied, I was told that the person who sold it to me should have asked if I had "blind spot" recognition and they would have known it was the wrong part and should not have sold it to me. This admission proves it was their fault and I was merely asking for the £50 removal cost to be refunded, but as I have said, I have been ignored by the Managing Director - disgraceful. Needless to say I would never use this company again.
17-05-2023
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Shazad Khan
17-05-2023
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paul h
what joke of a company, i ordered a part 2 weeks ago told needed it asap the car is stuck at the garage and i'm still waiting for it. i have rang them 8 times not ones they phoned me back.
17-05-2023
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Andy Creek
Great company to deal with,used on several occasions , parts always in top condition, very quick delivery and always polite and professional can't fault.
17-05-2023
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Connor Windsor
What an absolute joke of a company I’ve found this to be so far. Ordered a engine from them on the 4th April. Arrived 6th April damaged (looks as though it has been dropped off the side of the tail lift of delivery service). Contacted them within 30 minutes of it being delivered telling them that there’s an issue and to be fair their responses were quick to apologise. Engine was collected on the 13th April but I’ve still no replacement engine! I’ve called them two days in a row now and MIKE on the phone has been completely useless and has no idea about what’s going on! They have £1200 of my money and I have nothing with no contact for over two weeks as to what is going on! Avoid like the plague!
17-05-2023
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Will
Fantastic, professional service. I brought my car here to have four used tyres fitted and to having the balancing and alignment fixed. Great price and a quality service.
17-05-2023
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James Fielder
Very poor customer service, part listed wrongly, could not identify correct part . Sad as used to be very good . 3 h
17-04-2023
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DANY SHEMIE
I ordered a left driver mirror in Sep 22, they supplied the wrong mirror with a sticker showing L, buy supplied the Driver side. When trying to fit it, the error was discovered. I contacted them and the collected the mirror, apologised and promised a refund. After 1 month, no money was received, I contacted them and they refused a refund based on their terms and conditions, which had a 30 day refund policy. I respectfully asked the writer to print the T&C and use them as toilet paper. As the already promised a refund and their T&C des not apply as the product does not fit the purpose. They will be paying dearly. Avoid them. They are crooks. They have responded to my message to pay I am out of the 30 day T&C. They supplied the wrong part, and I have 2 emails apologising for sending the wrong mirror and confirming a refund. They are crooks. Avoid them.
17-04-2023
