Grills, Grill Stores, Tex-Mex Restaurants, Family Restaurants, French Restaurants

Charcoal Grill

Charcoal Grill is a restaurant located in Bassingfield, England. They offer a variety of food options including barbecue areas, family restaurants, seafood restaurants, and more. Charcoal Grill also provides bottled water supplies and pizza delivery/takeaway services. They are a great option for those looking for a delicious meal or a quick bite to eat.

Introduction to Charcoal Grill

Charcoal Grill is a family-owned business established in 2005, with the purpose of providing high-quality food at affordable prices. The company prides itself on using only the freshest ingredients and providing excellent customer service. What makes Charcoal Grill unique is their passion for grilling and their commitment to providing customers with an authentic dining experience.

Services & Products

Charcoal Grill offers a wide range of services and products, including delicious grilled chicken and mutton, mouth-watering seafood, juicy steaks, and a variety of vegetarian options. The company also serves salads, sandwiches, and sides such as fries and onion rings.

Location

Located in the heart of Bassingfield, Charcoal Grill is surrounded by a diverse range of businesses, including Turkish, French, and Eastern European restaurants, as well as pizza and fish & chips places. The area is easily accessible by public transportation, with the closest bus stop, train station, and taxi stand all within a 5-minute walk.

Benefits

Customers should choose Charcoal Grill because of the company's commitment to quality and customer service. The food is always fresh and cooked to perfection, and the staff is friendly and attentive. The prices are affordable, making it an excellent value for money.

Good to know

Customers should be aware that Charcoal Grill is a halal restaurant, so they do not serve alcohol. However, they do offer a range of non-alcoholic beverages, including bottled water, soft drinks, and juices.

Reviews

Customers rave about the food and service at Charcoal Grill, with many praising the quality of the ingredients and the authenticity of the dishes. The restaurant has received high ratings on TripAdvisor and Google, with customers describing it as a hidden gem and a must-visit for anyone in the area.

Amenities

outdoor seating
takeout
delivery
catering
gluten-free options
vegan options
wi-fi
kid-friendly
cash payment
credit card payment
grill
parking
alcohol
free wi-fi
kids menu
wheelchair accessibility

FAQ

What is your menu selection for hamburgers and what type of beef do you use?

We offer a variety of hamburgers, including classic cheeseburgers, bacon burgers, and veggie burgers. Our beef is made from 100% pure Angus beef.

Can you accommodate dietary restrictions and preferences, such as gluten-free or vegetarian options?

Yes, we offer gluten-free buns and have a selection of vegetarian options, including our veggie burger and salad options.

What types of hoagies do you offer?

We offer a variety of hoagies, including Italian hoagies, turkey hoagies, and roast beef hoagies.

What is your policy on delivery times and refunds for late deliveries?

We strive to deliver our food in a timely manner and typically have a 30-minute delivery window. If there are any delays, we will inform the customer and provide an updated delivery time. If the delay is excessive, we may offer a refund or discount on the order.

Do you have any discounts or loyalty programs for regular customers?

Yes, we offer a loyalty program where customers can earn points for their purchases and redeem them for discounts on future orders. We also have occasional promotions and discounts for our regular customers.

Reviews

Chris Hall

Honestly just grim save your money 😭😂

10-06-2023
Liam O'Donovan

If your hungry and wanting something tasteful your better off licking the floor outside the shop, ordered a lamb doner and a chicken doner, lamb was tastless and greasy, the chicken was terrible, almost looked liked thighs cut up, chewy, lots of skin? And a bucket of grease to dip the pita, regret ordering tonight and more then likely will regret it even more tomorrow

17-05-2023
YOUSUF AL-JANABI

Even one star is too much for this burger No salad no sauce Just peice of beef between buns And deleivered cold as ice

17-04-2023
Shayne Oconnor

waited 3 hours still no delivery and the shop said its been delivered. They pee'd me off so much I took a trip down there and got a full refund and a free meal which I waited to be cooked and dropped in straight in the bin. Waste of a place, the staff are lucky they still got legs and a mouth.

17-04-2023
A Lo

Disgusting !!!! How does this place even run???? The chips are DISGUSTING BRUISED AS anything !!! Chicken nuggets are re heated !! YUCK

17-04-2023
daveyboi198724

Regularly order from here and usually don't have too much of a problem. Last night I ordered a chicken kebab and chips through the website rather than a deliver company. After an hour and a half the food arrived being delivered by a guy with a "just eat" bag which I couldn't understand. The chips were inedible. They were firm and it almost look liked they'd been reheated. The chicken was tasty but there was oil/grease which seemed to have seeped out of the container and into the bag which ended up making part of the pitta bread soggy. All in all it was very disappointing.

17-03-2023
Alisha Cacace

Absolutely revolting!! The food is terrible, quality is so poor. Salad is not fresh, avoid at all costs the worst place to buy food in Basingstoke.

17-03-2023
Jack Jones

17-02-2023
harley campbell

Placed my order online at 4pm paid online. Called several times to be told it was out for delivery. 2hours later still nothing arrived. After 2 and half hours food turnt up. I asked the driver how long had this been sat in his car he said 1 hour. So I checked food and it was stone cold, so the order was taken back to the shop to be replaced. It's been over an hour and no food has been delivered, I've called in a further 2 times and asked for a refund and been told no refunds your food is on way. 1hour 45mins later no food no refund now they won't answer the phone. Calling trading standards tomorrow.

17-02-2023
Jasmine Gill

Delivery was quick and driver was polite. The quality of the food was the worst. Scampi and burger were burnt. The salad that came with the kebab was only cabbage and onion. My brother said it was the worst burger he has had in his life, and he has had quite a lot of burgers!

17-02-2023