Chapter Old Street
Chapter Old Street is a hostel located in London, England. They specialize in providing comfortable and affordable accommodations for travelers. With a focus on the travel and hotel industry, Chapter Old Street offers a convenient location for those looking to explore the city.
Introduction to Chapter Old Street
Chapter Old Street is a hostel located in the bustling area of London, England. The company was established to provide travelers with a unique experience that combines affordability with comfort. What sets Chapter Old Street apart is its focus on community building and creating a welcoming atmosphere for guests from around the world.Services & Products
Chapter Old Street offers a range of services to cater to the needs of travelers. Guests can choose from a variety of room options, including private rooms and dormitory-style accommodations. The hostel also offers amenities such as free Wi-Fi, a communal kitchen, and a lounge area for guests to relax and socialize.Location
Located in the heart of London, Chapter Old Street is surrounded by a diverse range of businesses and attractions. The area is known for its vibrant nightlife, trendy restaurants, and unique shops. Guests can easily access public transportation options, with the Old Street station, Moorgate station, and Liverpool Street station all within a 10-minute walk from the hostel.Benefits
Chapter Old Street stands out from other hostels in the industry due to its commitment to community building and creating a welcoming environment for guests. The hostel regularly hosts events and activities, such as movie nights and pub crawls, to bring guests together and facilitate connections. Additionally, the hostel's affordable prices make it an attractive option for budget-conscious travelers.Good to Know
Customers should be aware that Chapter Old Street is a hostel and not a traditional hotel, meaning that guests will be sharing communal spaces with other travelers. However, the hostel takes great care to ensure that guests feel comfortable and safe during their stay.Reviews
Customers have raved about the friendly and welcoming atmosphere at Chapter Old Street, highlighting the hostel's commitment to community building and creating a sense of belonging for guests. Many guests have also praised the hostel's central location and affordable prices, making it a popular choice for travelers on a budget.Amenities
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24-hour reception -
private bathroom
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free wi-fi
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breakfast included
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air conditioning
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luggage storage
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shared kitchen
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bar
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restaurant
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laundry facilities
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shuttle service
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bike rental
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currency exchange
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tours-ticket assistance
FAQ
What is the availability of private rooms vs. dormitory-style rooms?
We offer both private rooms and dormitory-style rooms at our hostel. The availability of each type of room varies depending on the season and demand.What amenities are included with the room rate?
Our room rates include a variety of amenities such as free Wi-Fi, bed linens, towels, and access to our communal kitchen and lounge areas. We also offer luggage storage for our guests.How do you ensure the safety and security of your guests and their belongings?
We take the safety and security of our guests and their belongings very seriously. We have 24-hour security and CCTV cameras throughout the building. Guests are provided with locker facilities, and we recommend that they keep their valuables locked away at all times.Are there any restrictions or rules guests should be aware of before booking?
We have a few rules in place to ensure the comfort and safety of all our guests. We do not allow smoking or pets on the premises, and we ask that guests keep noise to a minimum after 10 pm. We also have a zero-tolerance policy towards any illegal activities or disruptive behavior.What is your cancellation policy and are there any fees associated with cancelling a reservation?
Our cancellation policy varies depending on the type of reservation made. We offer both non-refundable and flexible rates. For non-refundable rates, there are no cancellations or modifications allowed. For flexible rates, guests can cancel or modify their reservation up to a certain number of days before their arrival date without any fees. Please refer to our website or contact us directly for more information.Reviews
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Wendy Ge
The worst house! The reception never reply emails. If the reception asks you something, they will ignore your needs and send you an new email about their needs. And too much rubbish in the building. The noise around you. The parcel is never collected immediately .
01-01-1970
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Cecilia Yao
I have to agree with almost each one of the bad comment here. And on top of those, i would like to add another one which i believe is something that all international students care about the most - the attitude of management team towards racial discrimination. I experienced racial discrimination the first time here, thanks to Chapter Old Street. As a Chinese, me and my friends who live here put on stickers that represent Chinese culture during Chinese New Year and they were torn down by someone living here. From the photos you can see it was by no means an accident but done on purpose. And our doors with those stickers on them got banged on during not just midnight but also midday, which made it certain that it was not just someone got drunk and did it randomly. Despite we wrote several emails to and had a face-to-face meeting with the management team asking them to deal with it, and despite the promises they gave us, they did not let us check the security camera nor did they send any emails telling the residents how unbearable this behavior is whatsoever. I don’t think it is a good place to stay for us international students because obviously this place is not inclusive enough for its residents to celebrate festivals from different cultures. I cannot believe I’ve wasted my money on accommodation like this for a year. My advise for anyone who’s considering this accommodation is: DON’T. It does not deserve your money.
01-01-1970
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tanvi porwal
The worst place to stay! The lift hasn’t been working since the past 4 days and everyday the staff gives fake hopes that it would work and we are working on it but the fact is they aren’t. I stay on the sixth floor imagine using the stairs for 4 days!
01-01-1970
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Yidan Dou
非常吵，楼下天天凌晨三四点开party，而且大半夜有人踹门，前台也不管，一些楼层贴的春联全被撕了，有女生的们甚至在半夜被撞开！ (Translated by Google) Very noisy, there is a party downstairs every morning at three or four in the morning, and people kick the door in the middle of the night, the front desk doesn't care, all the Spring Festival couplets posted on some floors were torn, and some girls were even knocked open in the middle of the night!
01-01-1970
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Claudia Sanchez
DO NOT book with them. They are scammers. They have the rooms in terrible conditions.
01-01-1970
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Claudia
Horrible site. All dirty. Bad quality mattresses and old. Nothing to do with more photographs on the website. DO NOT book here.
01-01-1970
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pu c
01-01-1970
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Shuvayu
A really enjoyable experience living at Chapters Old Street so far. The customer experience is second to none. The staff is extremely friendly (shoutout to William and Jonathan) and have readily assisted me in several occasions. The facilities at the accomodation are top notch and the resident community is quite tight knit. One of the best student accomodations in London and would definitely recommend to anyone attending university in Central and East London.
01-01-1970
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Jimmy Voravich
My room was not cleaned properly when I arrived. There are also broken furniture. My neighbours were extremely noisy. I reported noise problem during night hours (like 1-3 AM) over tens times and nothing has changed. These students acted like their room is a dance floor — singing, dancing, screaming at night.
01-01-1970
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Muskan Narang
I have stayed with chapter for two years and I have had a lovely time here. Overtime the management has changed and now they don’t care what’s happening. They charge massive rent and then have construction going on everyday starting at 8 am even on the weekends. No one responds to the emails you send. Would avoid the place because you can never get a good night sleep anymore and no one to actually respond and resolve issues
01-01-1970
