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Chocolate Artisans

Chappel Chocolate House

Chappel Chocolate House is a company based in Colchester, England. They are known for their expertise in creating artisanal chocolates and are prominent in the food and beverage industry.

Introduction to Chappel Chocolate House

Chappel Chocolate House is a family-owned business that has been creating delicious chocolates since 2003. The company was founded by a group of chocolate artisans who wanted to share their passion for chocolate with the world. What makes Chappel Chocolate House unique is their commitment to using only the finest ingredients and traditional techniques to create their chocolates. They believe that chocolate is an art form, and their chocolates are a testament to that belief.

Services & products

Chappel Chocolate House offers a wide range of chocolates and other confectionery items. They have a variety of chocolate bars, truffles, and filled chocolates, as well as seasonal items like Easter eggs and Christmas hampers. They also offer chocolate-making workshops, where customers can learn the art of chocolate-making from the experts.

Location

Chappel Chocolate House is located in the beautiful town of Colchester in England. The area is known for its historic architecture and charming streets. Customers can expect to find a variety of independent shops and small businesses in the area. The closest public transportation options are the Chappel & Wakes Colne train station (0.7 miles), the Bures train station (2.5 miles), and the Marks Tey train station (3.3 miles).

Benefits

Customers should choose Chappel Chocolate House because of their commitment to quality and craftsmanship. Their chocolates are made with the finest ingredients and traditional techniques, ensuring that every bite is a delicious and memorable experience. They also offer a variety of unique flavors and seasonal items, making them the perfect choice for gifts and special occasions.

Good to know

Customers should be aware that Chappel Chocolate House is a small business with limited hours. They are open Tuesday to Saturday from 10am to 5pm, and closed on Sundays and Mondays. Customers should also be aware that their chocolates are made in a facility that handles nuts and other allergens.

Reviews

Customers rave about the quality and flavor of Chappel Chocolate House's chocolates. Many customers appreciate the unique flavors and the fact that the chocolates are made with traditional techniques. Some customers have noted that the prices are a bit high, but most agree that the quality is worth it. Overall, customers are impressed with the craftsmanship and attention to detail that goes into every chocolate made by Chappel Chocolate House.

Amenities

  • amenity
    handcrafted chocolates
  • amenity
    chocolate classes
  • amenity
    gift baskets
  • amenity
    delivery service
  • amenity
    gluten-free options
  • amenity
    dairy-free options
  • amenity
    vegan options
  • amenity
    organic ingredients

FAQ

What is the sourcing and quality of the cocoa beans used in your products?

We source our cocoa beans from reputable suppliers who adhere to ethical and sustainable practices. We only use high-quality cocoa beans to ensure the best taste and experience for our customers.

Can you provide information on the ingredients used in your chocolate, including any potential allergens?

We use a variety of ingredients in our chocolate, including cocoa butter, sugar, milk, and natural flavorings. We also offer products that are free from common allergens such as nuts and gluten. All of our products are labeled with a full list of ingredients and potential allergens.

What is the shelf life of your products and do you have any recommended storage instructions?

The shelf life of our products varies depending on the specific item. However, we recommend consuming our chocolate within six months of purchase for the best taste and quality. Our products should be stored in a cool, dry place away from direct sunlight and strong odors.

Do you offer any customization options for your chocolate products, such as custom molds or flavors?

Yes, we offer a range of customization options for our chocolate products. We can create custom molds for special events or corporate gifts, and we also offer a variety of unique flavors that can be tailored to individual preferences. Please contact us for more information on our customization options.

What is your policy on returns or refunds for damaged or unsatisfactory products?

We strive to provide the best quality products and customer service. If you receive a damaged or unsatisfactory product, please contact us within 14 days of purchase and we will do our best to resolve the issue. We may offer a replacement or refund depending on the circumstances.

Reviews

  • William Knights

    28-05-2022
  • Sally Brown

    We spent a really enjoyable afternoon here and learnt a lot. Will probably visit again

    28-05-2021
  • Chris Simmonds

    There was a delivery problem with my order. I contacted Ssrah who immediately resolved the problem to my complete satisfaction, in fact my expectations were exceeded. It is great to deal with a small local business that truly cares about customer satisfaction. I have no hesitation in giving a five star review. Thank you Sarah.

    28-05-2021
  • Ray Siggins

    These beautifully handmade chocolates are delicious and cannot wait for my sister-in-law to buy me more.

    28-05-2021
  • Paul Middleton

    Word of warning. High Street chocolates will feel a little lacking after tasting these.

    28-05-2021
  • Anne-Marie Winch

    They are beautiful. Look and taste 💙 I cannot wait to try my vegeterian chocolats, brillant idea

    28-05-2021
  • India Jayatillake

    Wide selection of very delicious and beautifully handmade chocolates and the chocolatier is a lovely lady, too!

    28-05-2021
  • Sandra Gates

    Always 5* and the best chocolates around. Always come away happy with my purchases. Thank you Sarah.

    28-05-2021
  • David Simpson

    28-05-2020
  • Phoenix Jinn

    Great little shop

    28-05-2020