CHANEL
CHANEL is a well-known fashion brand located in London, England. They offer a variety of products including bags, dresses, fashion accessories, jewellery, perfumes, and cosmetics. In addition, they also manufacture souvenir items and wheel hub caps. CHANEL has several boutiques and stores throughout the city, catering to women's clothing and beauty needs. They are dedicated to providing high-quality products and services to their customers. CHANEL is a leader in the clothing and fashion industry, and they continue to innovate and inspire with their designs.
Introduction to CHANEL
CHANEL is a luxurious fashion brand that was founded in 1909 by Gabrielle Chanel. The company is known for its timeless elegance and iconic designs, which have made it a favorite amongst fashion enthusiasts worldwide. CHANEL has a rich history of revolutionizing the fashion industry and breaking traditional norms. The company's unique style and attention to detail have made it a leading name in the fashion industry.Services & products
CHANEL offers a wide range of products and services, including clothing, accessories, perfume, and jewelry. The company's collections include elegant dresses, stylish bags, and sophisticated jewelry, all of which are made with the highest quality materials. CHANEL's products are designed to empower women and help them express their individuality with confidence and style.Location
CHANEL's Covent Garden Piazza location is situated in the heart of London, England. The area is known for its vibrant atmosphere and is home to many other high-end boutiques and fashion retailers. Customers can expect to experience the very best in luxury shopping, with easy access to public transportation options such as Covent Garden tube station, Leicester Square tube station, and Charing Cross train station.Benefits
Customers should choose CHANEL because of the company's commitment to quality, style, and innovation. CHANEL's products are designed to stand the test of time, and the company's attention to detail ensures that every item is made to perfection. Additionally, CHANEL's customer service is unparalleled, with knowledgeable staff who are always on hand to help customers find the perfect product.Good to know
Customers should be aware that CHANEL's products are designed and manufactured with the utmost care and attention to detail. The company is committed to sustainability and ethical manufacturing practices, ensuring that every product is made with the highest level of care and attention.Reviews
Customers rave about CHANEL's products and services. Many customers praise the company's attention to detail and quality, while others appreciate the company's commitment to sustainability and ethical manufacturing practices. Overall, CHANEL is a beloved brand that has earned its place as a leader in the fashion industry.Amenities
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online shopping
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in-store shopping
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credit card payment
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loyalty program
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gift cards
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delivery service
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discounts
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returns policy
FAQ
What is your range of dress styles and sizes?
At CHANEL, we offer a wide range of dress styles and sizes to cater to different tastes and body types. Our collection includes everything from classic and timeless pieces to more trendy and fashion-forward designs. We believe in inclusivity and offer sizes for women of all shapes and sizes.What is your return policy for items purchased in store?
We understand that sometimes a product may not meet your expectations or fit properly. That's why we offer a flexible return policy for items purchased in store. As long as the item is in its original condition and packaging, and you have proof of purchase, you can return it within a certain window of time for a full refund or exchange.What types of souvenirs do you specialize in manufacturing?
As a luxury brand, we specialize in manufacturing high-quality and stylish souvenirs that are both practical and elegant. Our range of souvenirs includes items such as keychains, wallets, scarves, and accessories that feature our iconic branding and designs. These souvenirs make the perfect gift or reminder of your visit to our store.What types of products do you offer and what brands do you carry?
At CHANEL, we offer a wide range of products across different categories such as fashion, beauty, and fragrance. Our fashion line includes clothing, accessories, and handbags that are designed with the highest attention to detail and quality. In the beauty category, we offer skincare, makeup, and fragrance products that are known for their luxurious formulas and long-lasting effects. We carry our own brand exclusively and do not carry any other brands.Reviews
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Fajer Fawaz
15-06-2023
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Rita Arez
20-05-2023
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Madeline Files
I love chanel makeup products but the workers here are a joke. Considering how expensive chanel beauty products are, I’d hope that their workers are up to par and at least have some decency to be nice to their customers. I came in to purchase a few items and I barely got addressed by the ladies working. Even then, it was very passive aggressive. When I asked one of the ladies a question about a product, she seemed annoyed that I was asking. Not only that, their most basic products are always out of stock. I don’t even know how this place stays open because not only are they out of stock on pretty much everything that I’ve tried to purchase, the workers here are extremely rude, snobby, and sit in the corner and gossip without having any customer engagement. Step it up Chanel.
17-05-2023
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Saskia Mower
Matt was brilliant for speed shopping with children in tow. Perfect recommendations for concealer and foundation; helped find a wonderful lippy too! Highly recommend as staff lovely and quality make up products.
17-04-2023
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Emily G. Spencer
Polite and friendly customer service
17-04-2023
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émilie cavaillero
Very disappointed by the advice i got, clearly they did not know what they were selling and i ended up with the wrong product… Make sure you push them to make you try everything you’re buying properly
17-04-2023
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Natasha Oliveira
I was in the shop today around 14:20 and I had the most unpleasant 5 mns of my day with a brunette, long hair, biggest lips I have ever seen and worst make up ever sales person from Channel. She was rude, unpleasant, unprofessional, unhelpful and gossiping with another member after I’ve told her I found the product I was searching for online. Even my 10 year old daughter noticed this lady behaviour and mentioned to out friends at lunch. Don’t go to that shop the customer service is the worst.
17-04-2023
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aysun E
17-02-2023
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Emily Perry-Musgrave
Just went in to buy myself some perfume and was completely ignored by the two members of the sales team who were chatting a few feet away.
17-02-2023
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Rachel Walker
Had a real pretty woman moment in this shop. Five members of staff, two gossiping, one refilling and two looking me up and down with disgust. Thank god I have confidence. The assistant refilling helped me a little. She sold me foundation for £10 higher price than on Chanel website and it didn’t have a lid when I opened later. Lord above, please don’t go in this shop, you’re worth more!
17-01-2023