CHANEL London Harrods Store
CHANEL London Harrods Store is a luxury bag shop located on the first floor of Harrods in London, England. They offer a wide selection of high-end bags and accessories for shoppers looking for quality and style. As a premier shopping destination, CHANEL London Harrods Store is a must-visit for anyone looking for the latest fashion trends.
Introduction to CHANEL London Harrods Store
CHANEL is a French luxury fashion house that was founded in 1909 by Coco Chanel. The brand is known for its timeless designs, elegant style, and high-quality products. The CHANEL London Harrods Store is a retail location that offers customers the opportunity to purchase luxury fashion items from one of the most prestigious fashion houses in the world. The store is located on the first floor of Harrods in London, which is one of the most iconic department stores in the world.Services & products
The CHANEL London Harrods Store offers a wide range of luxury fashion items, including clothing, handbags, shoes, and accessories. Customers can choose from a variety of styles and designs, each of which is crafted with the highest level of quality and attention to detail. The store also offers a range of beauty products, including fragrances, makeup, and skincare items.Location
The CHANEL London Harrods Store is located on the first floor of Harrods, which is situated on Brompton Road in London. The area surrounding the store is known for its high-end shops and boutiques, as well as its upscale restaurants and cafes. Customers can expect to experience a luxurious shopping experience in a stylish and sophisticated environment. The store is easily accessible by public transportation, with the Knightsbridge tube station, Sloane Square tube station, and Victoria train station all located within a short distance of the store.Benefits
Customers should choose the CHANEL London Harrods Store because of its reputation for high-quality products and exceptional customer service. The store offers a wide range of luxury fashion items that are crafted with the highest level of care and attention to detail. Customers can expect to receive personalized attention from knowledgeable and friendly staff members who are dedicated to ensuring that their shopping experience is enjoyable and memorable.Good to know
Customers should be aware that the CHANEL London Harrods Store is a high-end luxury retailer that caters to customers who are looking for premium fashion items. As such, prices for products at the store may be higher than those at other retailers. Customers should also be aware that the store may have limited availability of certain items, particularly those that are in high demand.Reviews
Customers have praised the CHANEL London Harrods Store for its exceptional customer service, high-quality products, and luxurious shopping experience. Many customers have noted that the store offers a wide range of products that are not available elsewhere, and that the staff members are knowledgeable and helpful. Overall, customers have expressed high levels of satisfaction with their experiences at the CHANEL London Harrods Store.Amenities
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gift wrapping -
discounts
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loyalty program
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variety of bags
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online shopping
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in-store shopping
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contactless payment
FAQ
What types of bags do you offer at your shop?
We offer a variety of bags at our CHANEL London Harrods Store, including handbags, shoulder bags, backpacks, clutches, and more.Do you offer customized bags?
Yes, we offer customized bags at our CHANEL London Harrods Store. Our team can work with you to create a one-of-a-kind bag that fits your preferences and needs.What materials are your bags made of?
Our bags are made of high-quality materials, including leather, tweed, and canvas. Our team takes great care to ensure that each bag is crafted to the highest standards.What is your return policy for bags?
We have a flexible return policy for bags at our CHANEL London Harrods Store. If you are not satisfied with your purchase, you can return it within 14 days for a full refund or exchange.Do you offer any warranty or guarantee on your bags?
Yes, we offer a warranty on our bags at our CHANEL London Harrods Store. If there are any defects in the craftsmanship or materials of your bag, we will repair or replace it free of charge.Reviews
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Choonnam Jung
Very rude staff! Don’t go to Chanel at Harrods!
17-06-2023
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Hana
Sandra is a racist . She is also unprofessional staff who doesn’t know the price. She is so rude that when I ask her to keep her etiquette, she approaches her boss with an angry face without saying anything. She is like a kid who's going to tell her dad. This was the worst experience at Chanel boutique.
03-06-2023
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Valerie W
If you may have a similar experience, please share. I went to Chanel Harrods several times, many speechless stories happened. Once I made a purchase with a sales and the payment was handled with another sales. I POLITELY asked the other sales if there is another one in stock because the one I was trying comes with some worn marks before make the payment. She seems quite annoyed with this order and said this is the last one while she didn’t check the stock in system at all, and I was like how do you know this is the last one you didn’t even check the stock? She said I just know. So does the manger, even more rude and saying they can remember all Chanel product SKU and stock quantities, I hope you really do have this kind of super memory :) Another time I was trying on something and saw another customer with a cute WOC, I was POLITELY asking the sales if I could try it after the another customer finished. This sales acted similar arrogant way like last one I mentioned above, but seems she doesn’t have a good memory. She told me that was the only stock they have in the store and I said I don’t mind waiting. Randomly I started to have conversation with the another customer, like girls complimenting on each others outfit conversation, I was asking if I could try the bag if she finished trying. She said oh this is my own bag. Then I came back to the sales who said the another customer’s bag was their stock, and the sales was speechless, and there isn’t such a “last bag” in this store at all. I’m wondering why they would be like this arrogant or Maybe I was just in bad luck or ugly looking or a skin tone that Chanel sales doesn’t like? Better spend my money on something else making you smile Anyway those funny stories here:)
17-05-2023
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G
Rudest people I have ever met in my life , Sandra in particular what these people fail to remember is people keep them in jobs and should never judge a book by its cover terrible staff
17-04-2023
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noam cohen
Sales advisor name Sandra. So rude and unpleasant service
17-04-2023
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Kim
This is for the Chanel Beauty Store in Harrods. Now, my appearance shouldn't matter but I am traveling & dressing warm without "dressing up". I came from the Moët & Chandon Champagne Bar & was ready to purchase make up, skincare & perfume but when I walked in - I was barely acknowledged. Not sure if it's their attitude or the fact that I didn't "look rich". I ended up walking out as I was disappointed having that kind of treatment while I was looking around.
17-04-2023
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Colette Zhou
My recent experience shopping at Harrods Chanel (the one on the ground floor) was terrible. The customer service was appalling, to say the least. Both the supervisor and the security guard were rude and unprofessional. When I approached the supervisor for assistance, he barely acknowledged me and responded with a condescending tone. It was clear that he had no interest in helping me. The whole experience left me feeling uneasy and dissatisfied. As a loyal customer of Chanel, I was incredibly disappointed with the level of service I received. I expect much better from a brand with such a renowned reputation. If this is the type of treatment that Chanel customers can expect, then I will not be returning to this store anytime soon. I strongly advise anyone thinking of shopping at this store to reconsider their decision. The customer service is lacking so much that it is not worth the stress and discomfort.
17-04-2023
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Jillian Park
Horrible customer service! The guard with a ponytail & wart on his face and supervisor wearing a grey suit were the most unprofessional and condescending people I’ve come across in a luxury store. They are not representing the Chanel brand very well. I hope that HR sees this and disciplinary action is taken to address the rudeness and poor customer service we experienced. I regret not ordering the items online and paying the extra money (as I am from the States) so I didn’t have to deal with the stress and rude people at this store who clearly hate their jobs.
17-03-2023
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Xiaotong Dong
My visit day was made enjoyable by Stefano!! I rarely shop at the Harrods boutique because of the crowd, but to my surprise, I witnessed how Stefano managed to serve numerous customers with professionalism and kindness. I highly recommend him!
17-03-2023
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Jody aServiceAngel
17-03-2023
