Chaneco
Chaneco is an orthopedic shoe store located in Northampton, England. They offer a variety of shoes designed to provide comfort and support for those with foot and leg issues. Their shop provides a convenient and comfortable shopping experience for those in need of orthopedic footwear.
Introduction to Chaneco
Chaneco is a UK-based company that has been in the business of providing orthopedic shoes for over 20 years. The company was founded with the mission of helping individuals with foot problems find comfortable and stylish shoes that would help them alleviate their pain. Chaneco is unique because it offers a wide range of orthopedic shoes for both men and women, including those with hard-to-find sizes.Services & Products
Chaneco offers a variety of orthopedic shoes, including dress shoes, sneakers, sandals, and boots. The shoes are designed to provide support and comfort for individuals with foot problems such as plantar fasciitis, bunions, and flat feet. In addition to shoes, Chaneco also offers custom-made orthotics, which are designed to fit the specific needs of each individual.Location
Chaneco is located in Northampton, a town in central England known for its shoe industry. The area is home to many shops and businesses related to shoes, making it the perfect location for Chaneco. Customers can expect to find a variety of shoe stores, as well as other shops and restaurants in the area. The closest public transportation options are the Northampton Station, which is 1.8 miles away, the Northampton Bus Station, which is 1.2 miles away, and the St. James Mill Road Bus Stop, which is 0.2 miles away.Benefits
Customers should choose Chaneco because of the company's extensive experience in providing orthopedic shoes and custom-made orthotics. The staff at Chaneco are knowledgeable and friendly, and are dedicated to helping customers find the perfect shoe for their needs. The company also offers a wide range of styles and sizes, making it easy for customers to find a shoe that fits their style and their feet.Good to know
Customers should be aware that while Chaneco specializes in orthopedic shoes, the company also offers regular shoes for those who do not have foot problems.Reviews
Customers have raved about Chaneco's excellent customer service and high-quality shoes. Many have noted that the staff at Chaneco are knowledgeable and helpful, and have helped them find shoes that have made a significant difference in their foot pain. Customers have also noted that the shoes are stylish and comfortable, making them a great choice for everyday wear. Overall, customers have been extremely satisfied with their experience at Chaneco.Amenities
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custom fitting -
wide selection
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online shopping
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shoe repair
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home delivery
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gift cards
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expert advice
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comfort guarantee
FAQ
What types of orthopedic shoes do you offer?
We offer a variety of orthopedic shoes, including shoes for people with arthritis, diabetes, plantar fasciitis, and other foot conditions. Our shoes come in different styles, such as sneakers, dress shoes, and sandals, so customers can choose what works best for them.How do you ensure a proper fit for customers?
We have trained staff who measure customers' feet and assess their gait to ensure they get the right size and type of shoe. We also offer a wide range of sizes and widths to accommodate different foot shapes.Do you accept insurance or Medicare for payment?
We do not accept insurance or Medicare, but we do offer affordable pricing and financing options for our customers.Are your shoes covered under any warranties or guarantees?
Yes, all of our shoes come with a warranty or guarantee against defects in materials and workmanship. Customers can contact us if they have any issues with their shoes.Do you offer any additional services, such as custom orthotics or shoe modifications?
Yes, we offer custom orthotics and shoe modifications to help customers with specific foot conditions. Our staff can assess customers' needs and recommend the right solution for them.Reviews
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Sam Colr
Would not buy from this company, strange occurrences happening at this place.
28-05-2022
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Kloe Jenkins
Incompetent company, wouldn't order a thing from here. My partner ordered some shoes from this company, and now he has aids, thanks, kids are crying now.
28-05-2022
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Heather Chapman
Spoke to management today regarding an order I placed for 1 size 4 shoe and 1 size 9 shoe, requesting they send me 1 of each and apparently its 'to much of a hassle' how is my irregular feets to much of a hassle huh? If I didn't already have a complex I sure as hell do now, useless company 0 stars. Will take my hard earned money as this place is 'not what we thought it would be' . Sym.
28-05-2022
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Amy Parry
Do NOT give this company your hard earned money. They called me this morning to tell me my shoes will not be sent to me. They then called me back just to tell me I had ugly feet and a fat head and that I'm smelly. Honestly not impressed with this customer service and now I'm self-conscious! 0/5 stars from me!
28-05-2022
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Loz
Fantastic company - Support UK manufacture - Support Chaneco
28-05-2020
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Sian Davies
I've purchased insoles from Chaneco twice now, and the customer service has been great. The products arrived on time, actually, even earlier than promised! I would recommend them to anyone.
28-05-2020
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Alex Bevan
They are the most incompetent firm I have had the misfortune to deal with . I ordered an elevated arm sling . As I have injured my hand and it is very swollen I paid for next day delivery . It did not arrive , when I phoned them told a glitch ( new word for messed up ) in the system . Even though I paid for next day before 12 o`clock I would not receive it until Monday or Tuesday next week .I NEED IT NOW . I said cancel they said they can`t send it back at my expense . After argument they said they will arrange collect . If that is efficient as delivery I will have to stay in the week. DON`T TOUCH THIS FIRM WITH A BARGE POLE . Have now received the sling . They advertise it as a high sling , it just slips down as a normal sling . That was money down the drain
28-05-2018
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D D
Following diagnosis and medical advice I have used wrist braces most of the time for close on two years. Most of the products from Chaneco have been satisfactory. The orders have been fulfilled promptly. However I returned a pair of beige braces where the central palm spine had worked through the plastic and into palm of my hands. I returned them with a friendly note drawing their attention to what had happened asking for comment. This was ignored so I sent two e-mails several days apart, also both ignored. Eventually I telephoned. I was told that one telephone call had been made to me but nothing left on the answer phone, and no follow up call made. I then learned that there were 30 and 90 day embargoes on returns and claims, although I do not recall seeing such information on the web-site. I was told that as I had used them 10 or 11 times their failure was not unreasonable. I suggested then that as I was using them most of the time I would have to buy at least two pairs a month. I was asked for details of the purchase, I suggested that they should have customer records given I had made several purchases. So I gave up, not worth pursuing for £20: but I was somewhat taken aback when the reaction to my saying I would by elsewhere was, in effect, "OK". So I am disappointed. The failure to answer three communications suggests that they are not interested in individual customers.
28-05-2018
