Centurion Claims Management - Loss Assessors

FAQ

Reviews

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  Paul Burns

  We used centurion claims to deal with a recent fire we had never heard of the company, so we decided to check them out. And decided to use them that was the best decision ever .kieran was our representative for the company, and we could not fault him. He was Fantastic he dealt with all the insurance issues and took away a lot of worries and stress at a difficult time he was very professional and great to talk to and sorted everything with Ross the builder also a great company who did a fantastic job with the new kitchen we could not fault kieran at centurion claims and would highly recommend this company for a great job thanks kieran/ ross and his team best wishes Paul and gillian

  17-03-2023
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  P Clark

  We were uncertain about using a Claims Management company but we were very pleased that we chose Centurian to manage our insurance claim. Keiran explained what Centurian would do and the details of how it would be managed. He arranged for: 1 An independent assessor to determine the damage and the losses and prepare a schedule of remedial works. 2 ServiceMaster to document and dispose of all the damaged items from the fire. 3 Managed the discussion with the insurance company and their Loss Adjuster. 4 Appointed a builder to demolish and rebuild the damaged garage and restore the electrical supply to the home. 5 Arranged initial cleaning to reduce the impact of smoke in the home. The remedial work was undertaken within the anticipated timescale and we were very happy with the tradesmen that carried out the work and the high standard of their work. They were polite, clean workers and kept us informed. They respected our feelings and worked in a co-operative manner. We were very pleased with the end result that followed from a disastrous fire. A fire in the home is an emotional time and we felt stressed but with the help of Keiran and the team of builders we were supported throughout the process. We would thoroughly recommend Centurian Claims Management to others.

  17-11-2022
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  Jerome Wildsmith

  After a very stressful, damaging and near life taking fire, Centurion were on hand to help. With Craig's warm and sympathetic nature, I was put at total ease from the get-go. Add to that Kieran and the support team's efficiency and professionalism they handled everything, and I mean EVERYTHING. They took away a lot of my stress and dealt with all the things I didn't even think had to be done. Always at the end the phone, they've felt like family. Look no further for your Loss Assessor, you'll need one and you need Centurion.

  17-11-2022
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  Missba Beg

  I can’t thank the team at Centurion Claims enough. Kieran and the team were an invaluable asset throughout the whole process after the traumatic events of an attic fire. No question, however small, went unanswered. In such a stressful time we are forever thankful we had the team behind us to build/repair and deal with the all insurance issues. Polite, caring, understanding and efficient. Would highly recommend. We can’t thank you enough.

  17-10-2022
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  Lakhen Singh

  Fantastic support provided from Centurion claims management. Clear communication throughout the process. An overall great result from the whole team. Kieran Definetly went the extra mile with reassurance and support. Would 100 % recommend these guys without hesitation.

  17-07-2022
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  kath phethean

  We discovered that we had been subject to a major water escape from a burst pipe in our loft - bringing down several ceilings, and causing major damage to our property whilst we were away on holiday. Having worked in the Fire Service and advised other people in similar circumstances I knew immediately we needed a Loss Assessor. It was out of office hours when I started making calls to several companies and the only person who picked up the phone was Kieran. He was friendly and informative and gave us exactly the advice we needed at what was an extremely stressful time for us. We agreed for Centurion to act as our Loss Assessor and Kieran was always available either in person or by phone / email throughout the process - with friendly backup always available in the office. They guided us through the claims process from initial meetings with the Loss Adjuster acting for our insurance company to organising rented accommodation, storage facilities, drying equipment, Building Surveyors, and the tendering process for Builders. They talked us through exactly what we were entitled to claim for and compiled lists and photos of all our damaged contents to allow us to make a successful claim. We were out of our property for 10 months whilst drying out and major renovation works were completed - but we now have a beautiful house back. During the renovation works we wanted to make a few changes that Kieran helped to arrange with the Builders without incurring any additional costs - so that on completion our house is better than before. We could not have achieved such a successful outcome without Centurion and we have no hesitation in highly recommending them to anyone who needs assistance in dealing with a large insurance claim. John (Lancashire)

  17-07-2022
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  Paul Rigby

  From first contact to completion of works I found Centurian to be totally professional in every aspect. The customer service was exemplary, nothing to much trouble. Polite and efficient. All tradesmen where A1 and would gladly use again at my own expense. Highly recommended.

  17-07-2022
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  Kath Phethean

  Four questions you may have if, like us, you've had a disaster in your home are: Do you need a loss assessor? The answer is yes. Are Centurion the right company to choose? The answer is yes. Can you trust Centurion? (after all you don't know them do you?) The answer is yes. Is it going to cost you? The answer is no. Keiron at Centurion answered our call out of hours when no-one else was picking up and from that moment on, helped us throughout the whole process taking all the weight and stress off our shoulders at such a devastating time. They arranged everything from clearing and drying out the property (ours was a major water escape), surveyors and builders (who in turn arranged joiners, electricians, plumbers, decorators etc) and liaised with the insurance company's Loss Adjuster on our behalf, making sure that we were treated fairly. All the companies used by Centurion were brilliant and have put our house back together beautifully. The cost of using Centurion was covered in the tender for the works so no payment required from us! We can recommend these guys 100% and are so thankful that Keiron answered our call, we wouldn’t have known where to start without them. A definite 5 stars and massive thank you from us!

  17-07-2022
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  Greg Slater

  After Experiencing a flood at my place of work, I was recommended Centurian Claims and they didn't disappoint , Kieran had drying equipment in within an hour and he was massively helpful in getting the insurance claim together, and saw it through to completion. I would Highly recommend them. Thanks Centurion

  17-07-2022
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  Jim Johnstone

  Excellent service with a team that help you at a moments notice to sort out your issues with insurance companies, thank you for all your help and support from moment one right through to a happy end

  17-06-2022